Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple Experiencing Issues With iCloud Services and Retail Store Systems [Resolved]

MacRumors

MacRumors

macrumors bot
Original poster
Apr 12, 2001
68,630
39,511


Apple today is experiencing problems with a host of iCloud-related services, as outlined on the company's system status page. Affected services include all of the basic iCloud services, as well as services like Find My Friends, Find My iPhone, Game Center, Photos, and Screen Time.

icloud_down.jpg

The company says only that "some" users are affected, but social media reports suggest the outage is fairly widespread.

Apple is also having problems with its retail store systems, with a number of users reporting that employees are unable to complete customer purchases or support requests.


Update: Apple Cash, Apple Pay card management, and Mail Drop are now also affected.

Update 2: According to Apple's system status page, all issues have been resolved.

Article Link: Apple Experiencing Issues With iCloud Services and Retail Store Systems [Resolved]
 
Article Link
https://www.macrumors.com/2019/07/04/icloud-retail-store-system-issues/
Last edited:
"The company says only that 'some' users are affected, but social media reports suggest the outage is fairly widespread."

To be fair, that's about the worst metric one can possibly use. Social media always makes things look like a huge issue, because it's easy to find a couple hundred people who complain about something on Twitter and then do a write up and proclaim it a movement.
 
  • Like
Reactions: moobat, MacOH21, Cobalt50 and 15 others
If only Apple had access to AI/machine learning, it would have predicted these problems and fixed them before it happened. Because AI/machine learning is that good.

(Edit: Just for the record, this was meant as a joke.)
 
Last edited:
  • Like
Reactions: jpn, bobmepp, tom5304 and 5 others
ghanwani said:
If only Apple had better AI/machine learning, it would have predicted these problems and fixed them before it happened. Because AI/machine learning is that good.
Click to expand...
Are you actually serious? Do you know how down times issues can't be preticted and effect every online service at an undeterminated time?
 
nwcs said:
It’s been a bad week for the internet. Lots of “glitches” for the bigger entities from Facebook to Google to Apple.
Click to expand...

I wondering if these issues are, at least partially, the result of attacks?

I'm disappointed to hear that Apple's retail operations are affected. Clearly they have not separated things from iCloud enough and one-point-of-failure is affecting lots of services and operations.
 
  • Like
Reactions: pike908, Tofupunch, fairuz and 1 other person
Kaibelf said:
"The company says only that 'some' users are affected, but social media reports suggest the outage is fairly widespread."

To be fair, that's about the worst metric one can possibly use. Social media always makes things look like a huge issue, because it's easy to find a couple hundred people who complain about something on Twitter and then do a write up and proclaim it a movement.
Click to expand...
Kind of like Mac Keyboards and iPhone signal issues?
 
  • Like
Reactions: Kaibelf, sinoka56 and MvdM
coolfactor said:
I wondering if these issues are, at least partially, the result of attacks?

I'm disappointed to hear that Apple's retail operations are affected. Clearly they have not separated things from iCloud enough and one-point-of-failure is affecting lots of services and operations.
Click to expand...
I would say it’s not so much an issue of one point of failure rather than a general precaution. If apple was indeed attacked, it’s possible that apple decided it was prudent to disable its many services to protect the data in its internal systems as it tries to isolate the point of attack. Retail systems would most likely contain highly valuable customer payment information that apple would want to protect first and foremost.
 
  • Like
Reactions: Cyberpower678 and coolfactor
coolfactor said:
I wondering if these issues are, at least partially, the result of attacks?

I'm disappointed to hear that Apple's retail operations are affected. Clearly they have not separated things from iCloud enough and one-point-of-failure is affecting lots of services and operations.
Click to expand...

And they say Tim Cook is an operations expert...
 
  • Like
Reactions: SoN1NjA
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back