I have a rMBP I bought in Oct 2012. That should be covered by this plan. But when I go to the Apple site to check it out, there's a drop down to enter your purchase date into, and there's no year for 2012. Did I miss something here?
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Apple Extends MacBook Pro Repair Extension Program for Video Issues Until December 31, 2016
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Try to get it repaired for a "DEPOT" charge apr. $ 350 in an Apple store.
Did that for my 2008 MBP 17"
Since I bought it on ebay and it happened years later I didn't think 350 was unreasonable.
PS: Take out your hard drive or make a back up. They don't guarantee that whatever is on there survives the repair.
Poogis
macrumors member
This what I like about Apple - even if pressured to provide such services, this sort of product "help" is not available in most other products, especially Windows anything.
Call to troubleshoot a problem with Windows, get bounced around by the hardware company and the software giant. The time wasted on this effort over months/years more than makes-up for the premium prices paid for Apple products. More often, problems do not arise.
I am beating an old drum, but moving further away from Windows platform, I am constantly bugged with questions from family/friends if I have too much money. My answer is - not enough time or aspirin for the headache!
Call to troubleshoot a problem with Windows, get bounced around by the hardware company and the software giant. The time wasted on this effort over months/years more than makes-up for the premium prices paid for Apple products. More often, problems do not arise.
I am beating an old drum, but moving further away from Windows platform, I am constantly bugged with questions from family/friends if I have too much money. My answer is - not enough time or aspirin for the headache!
ryanmcv
macrumors 6502a
The "Check Coverage" tool will not tell you whether your MacBook is affected by or currently experiencing this issue. Rather, it tells you the model year of your MacBook, which Apple then asks you to compare against the list of eligible models. Reread the support document. http://www.apple.com/support/macbookpro-videoissues/
Identify your model
Use the "Check your Coverage" tool on the Apple Support site to determine if your MacBook Pro model matches the list of affected products below.
Affected Models
- MacBook Pro (15-inch Early 2011)
- MacBook Pro (15-inch, Late 2011)
- MacBook Pro (Retina, 15-inch, Mid 2012)
- MacBook Pro (17-inch Early 2011)
- MacBook Pro (17-inch Late 2011)
- MacBook Pro (Retina, 15 inch, Early 2013)
Amen! I believe there was a free repair of the mid 2010, but of course my computer didn't show symptoms of the problem until mere months after the program ended. Seems like I got stuck in a donut where people had to pay for the repair themselves. I wasn't too happy about it. Otherwise, the mid 2010 is great.
T-Will
macrumors 65816
This is the same reason I would just opt to repair my 2010 since after dropping an SSD in it's like having a new machine.
had my mid-2012 rMacbook fixed a couple years back. Initially paid $300 + tax to fix it, then Apple later reimbursed me after the repair program started (had to call them). What's with the GPU's going boink on Macbooks Pro? I hear the problem has been going on for at least since 2006 or 2007.
jrlcopy
macrumors 6502a
They did, Mine was one of the 2010 recall'ed laptops, but it's messed up they won't extend that repair though. https://support.apple.com/en-us/HT203554 My friend missed the cutoff date by a month.
fenderbass146
macrumors 68000
This makes me happy.. my computer won't fail there "Diag" but it randomly shuts off on me or pixelates occasinally during games. This gives me litte more time.
Any confirmation that they actually fixed the problem and aren't just replacing it with the same part? When I asked the Apple store guy after mine was fixed, he said he wasn't sure.
Alexrat1996
macrumors 601
lordofthereef
macrumors G5
I just had mine fixed last summer. Not sure if there is a risk of it happening again, but if I can get another three years use out of the machine I suppose that would be sufficient lifespan anyway.
Thank you EPA and Eurozone regulators for legislating out the minuscule amounts of lead in our laptops and consigning them to early deaths. What's worse? Tiny amounts of lead or whole laptops being thrown into the trash bin when their gpus go bad?
Apple's fix is temporary and 'buying you extra time' at best. The repairs are using refurbished logic boards that have had their useless lead free solder reballed. The only long term fix is to either get rid of your laptop or send your logic board to a tech that will replace the craptastic lead free solder with proper leaded solder!
Apple's fix is temporary and 'buying you extra time' at best. The repairs are using refurbished logic boards that have had their useless lead free solder reballed. The only long term fix is to either get rid of your laptop or send your logic board to a tech that will replace the craptastic lead free solder with proper leaded solder!
thermodynamic
Suspended
Agreed. It technically boils down to one free system board swap (with a refurb board that came from who-knows-where and under who-knows-what conditions) and that's that once the expiration time is hit. And it's cheaper than having to replace the whole computer with a genuinely new, properly made, bug-free edition since the 2014 and 2015 models must be better in that regard (or at least use Intel's integrated GPU since that's always going to be superior for performance which is why people buy $2500 laptops to begin with... oh, wait, integrated GPUs are okay but don't always end up on par with the dedicated, discrete GPUs.)
At least Apple doesn't make vehicles...
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That's right, scapegoat just the government instead of companies from getting off their lazy hinds to come up with proper solutions.
Maybe you or your most loved family member get ill from lead poisoning. Will you keep the same "objectivist" tune? Sorry if that's harsh, but it's a perspective that might have you changing yours to something more pro-life. Look up the lives of some citizens of Michigan, India, China, etc, who've lived through various forms of poisoning because slashing at regulations and being cheap to dispose lead into the ecology led to far more problems for far more people. Good grief.
And the word is "technology", not "tech". Has the lamestream liberal media dumbed down the population that much?
robertosh
macrumors 65816
Thank you. I used the form and says that my coverage can't be checked at the moment, I will try later.
thermodynamic
Suspended
They know how to turn off Flash ads, but they have no clue how to turn off HTML5 ads, ads in iPhones, etc... (yes, ads cannot be turned off in iOS but that's not how the "Genius" responded at the time.
goobot
macrumors 604
I'm not quite sure what you're referring to in my reply lol, are you just saying that the Geniuses don't know anything?
MacStrategy
macrumors newbie
They did - there was a separate repair program for the 2010 models but that one has now finished: https://support.apple.com/en-gb/HT203554