Yup. I did it.I've bought a second hand late 2011 macbook but i didn't notice this issue yet. Anyway, anyone knows if this can be applied to a second hand product?
Yup. I did it.I've bought a second hand late 2011 macbook but i didn't notice this issue yet. Anyway, anyone knows if this can be applied to a second hand product?
Had my logic board and top clamshell replaced completely for free under this program. Over £700 worth of repairs! Good guy Apple.
I had mine repaired through the Apple Store when it first happened a couple of years back and paid $300. Later on when they owned up, they reached out to me to offer the money back. That is service beyond anything I've ever received, top notch.
Mine (Mid 2010, NVIDIA 330M) affected too. After a lot of googling, it seems that the sudden gpu-panic-crash is due to the new underlying graphics-card software processor, 'Metal' which was introduced in Yosemite. Not sure if Apple would be keen to replace that if rolling back to older OS X (Mavericks and earlier) fixes the problem. It is a shame considering I spent a fortune on mine with ridiculously expensive 512 SSD.My 2010 MacBook Pro is affected too. Has anyone tried to get Apple to fix their 2010 under this warranty program?
Actually, AMD cards were used in 2011, then Nvidia in 2012, and then AMD in 2013.I'm almost 100% sure that the original warranty program applied to Nvidia cards, AMD was only recently placed in the rMBP
Yeah, it’s the same crappy lead-free solder.That is great and all, but if the parts haven't been fixed, it is replacing one faulty part with another.
Actually, AMD cards were used in 2011, then Nvidia in 2012, and then AMD in 2013.
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Yeah, it’s the same crappy lead-free solder.
Yup. Same logic boards. Same crappy lead-free solder.4 logic boards replaced under this scheme. Same MacBook Pro.
My 2010 MacBook Pro is affected too. Has anyone tried to get Apple to fix their 2010 under this warranty program?
Sadden to read Apple still won't acknowledge this problem started in MacBookPro Mid-2010 and fix those.
That’s awesome! How long, and at what temperature did you bake it? I thought the issue was that solder melted, moved across the board, and shorted it out. I didn’t think it was something that could be fixed by baking, especially since Intel CPUs have a thermal limit of 100˚ C.This affected MacBook Pros prior to 2010. I've got an early 2008 MBP with the same issue (NVidia) that I have baked twice now to repair. BTW, it works like new after baking.
Thanks for the clarification.The "Check Coverage" tool will not tell you whether your MacBook is affected by or currently experiencing this issue. Rather, it tells you the model year of your MacBook, which Apple then asks you to compare against the list of eligible models. Reread the support document. http://www.apple.com/support/macbookpro-videoissues/
Identify your model
Use the "Check your Coverage" tool on the Apple Support site to determine if your MacBook Pro model matches the list of affected products below.
Affected Models
- MacBook Pro (15-inch Early 2011)
- MacBook Pro (15-inch, Late 2011)
- MacBook Pro (Retina, 15-inch, Mid 2012)
- MacBook Pro (17-inch Early 2011)
- MacBook Pro (17-inch Late 2011)
- MacBook Pro (Retina, 15 inch, Early 2013)
That’s awesome! How long, and at what temperature did you bake it? I thought the issue was that solder melted, moved across the board, and shorted it out. I didn’t think it was something that could be fixed by baking, especially since Intel CPUs have a thermal limit of 100˚ C.
I'm having the same thing. But my kernel crashes are 5 times a day!Had mine checked. They said it wasn't affected.. But I have the occasional Kernel crash
Apple has extended its MacBook Pro Repair Extension Program for Video Issues until December 31, 2016, or four years from its original date of sale, according to a recently updated support document on its website. The program was previously set to expire next week, on February 27, 2016, or three years from the original date of sale.
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Apple launched the repair program exactly one year ago today to address select 15-inch and 17-inch MacBook Pro models, sold between February 2011 and February 2013, that have problems with distorted video, no video, or unexpected system restarts. Customers can check if their model is affected using Apple's "Check Coverage" online tool.
Apple or an Apple Authorized Service Provider will continue to repair affected MacBook Pro models at no charge, and customers who already paid for an authorized repair can contact Apple to arrange reimbursement. Customers can bring their MacBook Pro to an Apple Store or AASP, or mail the notebook to a local Apple Repair Center.
MacBook Pro video issues impacted a significant number of customers, prompting a class-action lawsuit against Apple and an online petition with over 40,000 signatures. Affected MacBook Pro models often have visual banding or malfunctions on the screen, particularly when users are watching HD videos or using CPU-intensive software like the Adobe Creative Suite or Final Cut Pro.
The issues stem from defective Nvidia and AMD GPUs that do not function correctly because of lead-free soldering that causes short circuiting and other problems, according to legal documents. Apple has since launched a similar repair program for late 2013 Mac Pro video issues, which are also related to AMD GPUs. The symptoms are nearly identical, including distorted video and system instability.
Article Link: Apple Extends MacBook Pro Repair Extension Program for Video Issues Until December 31, 2016