Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
There will definitely be a settlement. This is a widespread problem people had through no fault of their own, they shouldn’t have to pay $850 to fix it.
 
At least the last 15 years have been trash. The entire plastic MacBook line is a disaster and Steve Jobs was still the CEO during the period.

Can you elucidate more on this?

The major flaws of the plastic macbooks were cracking and staining (particularly the white one) and they used a 6-bit TFT panel (wonky colors). Anything I’m missing?
 
  • Disagree
Reactions: farewelwilliams
Another zero substance apologist post looking to discredit people experiencing or discussing a legitimate issue.
surprise! i experienced the problem a year ago. i still stand by my statement. issue is overblown.

do you want to try again with that zero substance claim?
F5694DB4-5985-470D-A292-DC51E2BE9F6B.jpeg
 
Last edited:
another overblown issue.
Another person willing to give Apple a pass
[automerge]1588962672[/automerge]
surprise! i experienced the problem a couple of years ago. i still stand by my statement. issue is overblown.

do you want to try again with that zero substance claim?
View attachment 913296
Again. Why give a pass on this. This will be settled quickly. Apple will decide to look like hero and offer to fix their bad design
 
The obsession with thinness has compromised quality & longevity. Butterflop keyboard anyone? Same with this kind of stuff.
when i bought my macbook pro, it was the days when CNET did the overkill torture tests on them where they still survived... then apple made laptops that could cease keyboard function from a dorito, and screen break from regular use...
great....
 
Can you elucidate more on this?

The major flaws of the plastic macbooks were cracking and staining (particularly the white one) and they used a 6-bit TFT panel (wonky colors). Anything I’m missing?
Aren’t these severe enough? There was the auto shutdown issue but it was fixed with a firmware update.
 
surprise! i experienced the problem a year ago. i still stand by my statement. issue is overblown.

do you want to try again with that zero substance claim?

I still find your original post to be of zero substance and didn't find it constructive to the conversation but ok, I'll play... how is a discussion about a known issue "overblown"? Isn't the purpose of a forum like this to discuss items of interest to a group of people?

Please define "overblown" as it pertains to this thread and discussion. How exactly do you plan to substantiate your claim that this discussion is "overblown"? I see mostly reasonable people having a discussion.

You experienced the issue yourself and I expect Apple repaired your machine but for people like post #51 who just had this happen and in my case someone who owns a machine possibly susceptible to this issue we find this information useful, your original post... not so much.
 
  • Love
  • Like
Reactions: V_Man and KJH
Depends where you're from, here we have no issues getting it replaced, for instance, if I buy an expensive item it should last for a minimum period of time, lets say 5 years, example, I buy a wasmachine, costs me €1400, that wasmachine should not break in at least 3-4 years.
You're just unlucky to live in the states...assuming you live there.
Well I think this lawsuit is in the states. I've had products die right after the warranty and I was SOL
 
Or maybe...just maybe...if a product has X number of years of warranty, it is unreasonable to expect the product to work perfectly beyond the warranty date, especially if the defect rate is low. Just a thought.
I am keen to hear how you know the issue is overblown and the defect rate is low. Please post your official stats which prove your statements.
 
After about 3.2 years of use, my 2016 MBP 13" started to have this problem. I recently got the full display replaced under the program as well as my keyboard replaced as part of the keyboard replacement program. So all in all, I got a brand new Touch Bar, Keyboard, Battery, metal top-case, display (including rear metal cover) for $0.
 
Isn't the purpose of a forum like this to discuss items of interest to a group of people?
Sure.

Please define "overblown" as it pertains to this thread and discussion. How exactly do you plan to substantiate your claim that this discussion is "overblown"? I see mostly reasonable people having a discussion.

You experienced the issue yourself and I expect Apple repaired your machine but for people like post #51 who just had this happen and in my case someone who owns a machine possibly susceptible to this issue we find this information useful, your original post... not so much.

Am I supposed to comment only when I agree with others? That's not a how a discussion works. There will be disagreements and different points of view. Saying an issue is overblown is me literally discussing this item of interest.
 
Or maybe...just maybe...if a product has X number of years of warranty, it is unreasonable to expect the product to work perfectly beyond the warranty date, especially if the defect rate is low. Just a thought.
If any one particular issue arises, such as the keyboard issue or the display-flex gate issue, it is not as a result of regular wear and tear, it is as a result of a manufacturer's defect, which in this case is the cable. As mentioned, if the cable was made longer etc, this issue wouldn't exist, even after using the device for 10 years.

My Macbook pro 13" from 2016 started to experience this issue after about 3.2 years of use. Which I don't see as being acceptable.
 
If any one particular issue arises, such as the keyboard issue or the display-flex gate issue, it is not as a result of regular wear and tear, it is as a result of a manufacturer's defect, which in this case is the cable. As mentioned, if the cable was made longer etc, this issue wouldn't exist, even after using the device for 10 years.

Warranty covers the defects. Product was never meant to last 10 years. Even if 50% of all customers experience an issue after 6 years, Apple has no legal obligation to cover it. Of course that might create a PR nightmare so Apple voluntarily launches programs to fix certain problems to prevent that.
[automerge]1588964429[/automerge]
Please show me where I said that this "affects a majority of owners that weren't covered by the program." You are making things up to support your distorted view of reality. Time to call it a day.
I never said that. I simply took your statement and turned it against you, yet you're accusing me of saying certain things but yet you don't apply the same logic toward yourself when you threw that statement at me. This is fascinating.
 
  • Disagree
Reactions: KJH and macdaddychu
Saying an issue is overblown is me literally discussing this item of interest.

If this is your attempt at a constructive post then I feel sad for you. As stated elsewhere, no one here claimed this issue was experienced by overwhelming numbers of users, I re-read every post and yet your first thought was to post that the issue is overblown with no other supporting facts or statements, which seems petty and small.

The only fact here is that you cannot support your claim that the issue is overblown.
 
Last edited:
$600-850?

My 2006 MB had a similar issue. Apple was going to charge $50 for the parts, labor was taken care of because they were replacing the top case also. But it wasn’t going to be near that much. I can’t imagine it costs that much now.

BTW, when I went back to pick it up, the Apple guy said he didn’t want to charge me for such a small amount and just handed me my MB.
 
  • Like
Reactions: citysnaps
I don't think anyone here made that claim, you however claimed it was overblown so yes please back that statement up.

Overblown can be applied to a situation where 100% of the people have a defect.

A wild example: 100% of 2018 MacBook Pro users started experiencing trackpad issues. So they started trashing the Apple Stores and threw bricks at Tim Cook. That to me is...overblown.

I never hinted at the total amount of people affected, so why am I being accused of a low defect rate?
[automerge]1588965117[/automerge]
If this is your attempt at a constructive post then I feel sad for you.

It's perfectly normal to have disagreements on here. That's literally a discussion. Don't feel sad.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.