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Apple Faces Class Action Lawsuit Over Screen Ghosting on Retina MacBook Pros
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No one is saying that. I think people just want companies to be more honest, and take more responsibility for their products that they let people pay premium for.
Apple clearly sells a LG retina screen that is inferior to the Samsung retina one, and there shouldn't be such a quality difference in the product for you as buyer. Apple should just drop LG, and yes, face the problem that they cannot meet production demand for the retina MacBook Pro then, if that happens. But of course they don't. They are as silent as ever, hoping no one will step up and make noise. As all companies do.
If you have this issue and you take it to Apple, they'll replace the screen with a Samsung screen for free. I fail to see the problem since they replace them no questions asked once your screen fails a test they run. I now happily have a Samsung screen in my rMBP.
The only way I could agree with this action is if there was some subset of people who have IR and apple refused to replace them with a non IR screen.
I my self had IR. It would not show up in the bright lights at the Apple store. I showed them a photos of it happening in my work environment and they offered to replace my screen. They did, and now I have a samsung screen with no IR at all.
I my self had IR. It would not show up in the bright lights at the Apple store. I showed them a photos of it happening in my work environment and they offered to replace my screen. They did, and now I have a samsung screen with no IR at all.
Do these people just leave the laptop open 24/7? Do they never close it or have the screen go to sleep? I'm unable to watch the video but burn-in usually happens when you leave an image on the screen for a long period of time.
I think this is the terminal command to determine your display:
ioreg -lw0 | grep IODisplayEDID | sed "/[^<]*</s///" | xxd -p -r | strings -6
If you get LPxxxx then it apparently is an LG display.
I think this is the terminal command to determine your display:
ioreg -lw0 | grep IODisplayEDID | sed "/[^<]*</s///" | xxd -p -r | strings -6
If you get LPxxxx then it apparently is an LG display.
Sue? really? Just go to Apple and get a refund. Is it always like this in America?
Yes.
Doe that distinction really make any difference? Are you saying that because there are technical differences between the two words, that therefore there is no real problem with rMBP screens?
Or what?
You got lucky. Lucky is not policy. My friend has his 2 month old mbp replaced after he spilled beer on it at no cost, why? They just felt sorry for him. Again, not policy, luck.
In my experience, it's not burn-in -- the images go away with time, or with certain screen conditions. But it's quite extreme, and not at all typical for an average IPS monitor. Images will persist after being onscreen for minutes, or even seconds. I actually had a Samsung screen replaced before (light leakage), and unfortunately got an LG screen in return. No light leakage, but the image persistence difference is very obvious.
Apple geniuses have no way of knowing if the screen being replaced is an lg or Samsung. This is determined only after the display is installed. You happen to get the luck of the draw. They could have put another lg and sent you home.
This doesn't make sense. There must be some sort of barcode, serial or whatever by which it is determined who is the manufacturer.
I agree it's asinine. Since the display and cover come as a single unit, a display replacement literally means the top half of the laptop is replaced. I talked to an apple genius who confirmed that they don't know until after the install, via the terminal.
No. All replacement screens are Samsung. This has been well established. There are no LG replacement screens. People who complain about getting multiple LG screens are returning their computers and exchanging for new ones.
Nobody is giving Apple a pass. Not sure why so many people think Apple won't help anyone who got a defective screens.
You get a defective product, take it back, problem solved. Why does there need to be a lawsuit involved. Has Apple refused to replace these people's machines when they exhibited the problem?
And not all LG displays had the problem. If they all did, then Apple should stop using them, but I still don't see why this is lawsuit-worthy.
I see, I wasn't aware they officially switched to samsung only. This was the case when both brands were in the replacement bin. Isn't this evidence enough that a problem exists?
Then Apple needs to simply issue a software update so that the screensaver comes on all by itself to prevent screen burn in with no way for consumers to override it and burn their screens. After all, the burn-in is completely normal, and the solution is a screen saver.
Why would Apple configure its systems in a manner so that users could burn in the screens? The screen savers are there for a reason, and it is necessary that they be used to prevent the normal burn-in that always happens with every single IPS screen ever made by anybody anywhere in the world.
If the phenomenon is normal, and if a screensaver is the solution, then mandatory screensavers seems like the proper thing for Apple to do to have the best possible User Experience.
Er. No. It's a fault.. if you can show them a fault they repair orfaulti replace.
Given this is a LG fault ultimately it's down to them and I am sure the Apple will be billing LG for the issue.
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Nope. Appear to be mostly Angry android users with nothing better to do.
It seems that the answer must be "yes". But you can find out for sure by reading the complaint.
I call BS.
Show us a single case where Apple refused to replace a defective screen that was still under warranty?