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Apple Fined $2 Million in Brazil for Selling iPhones Without Chargers

Its an abuse!! Last December my iPhone 6s died and i was looking for a new one.. every store here in Brazil was sealing all models of iPhone, including the old ones without anything!! I thought it wii be valid just up to the iPhone 12. So i had no choice I bought an iPhone 11 128g for the unbelievable price of $ 2.000,00. It was the last one. Now its having an issue… im so disappointed with Apple. My wish is seal everything i have from Apple.. I was so fan of Apple that I didn’t realize its so much for an product without the necessary accessories. There are a lot of people that is dying without food, remedies.. and my consumer balance is showing me that now this kind of consuming don’t fit at new real. Im so sorry for those whose is still in love with Apple. Im not anymore. My next phone propably will be the sheapest one with a good camera. Any suggestions?
 
subjonas said:
Consumers generally have a responsibility, but practically speaking a customer can’t know every fact about a product before buying, which is why there are laws to protect consumers from sellers exploiting (wittingly or unwittingly) that limitation. The questions to argue then is of course what facts about a product should the company be forced to divulge, but also to what degree is the company obligated to make each fact obvious? Because there is also a limitation to what a customer can notice at a practical level. This is precisely why the surgeon general’s warning must be on cigarette packaging and at least a certain size.

In this case, Apple does have that information available to customers, but I’d argue that Apple is not doing enough to make it obvious. The reason being, phones and electronic products in general have always included chargers. Though generally not a legal obligation (nor do I think it should be in this case for Apple), it has become a common understanding.
Say there is a store that has a window plastered with signs about their rules and policies, and there are regular customers who come in day after day for many years and the rules always stay the same. Then one day the store decides to put up one small sign among the myriad of signs that says by entering the store you give up your hat (silly example). In order for the regular customer to notice this sign, they must read all the signs every day before entering. If every store did this, customers would be expected to spend a large portion of their time every day reading signs, and little to no time actually buying things. Everyone loses in this case.
So for practical reasons, the store would temporarily put out a prominent sign notifying customers of the new rule, until after a time it is relegated to join the other signs on the window. So too a company should be obligated to take a more active approach to explicitly tell the customers of new important changes.

Right now Apple’s site does show “what’s included” at the bottom of the purchase page a little ways BELOW the “continue purchase” button (so it can easily be missed) and of course simply does not picture the charger. And they explicitly say below that that the charger is sold separately, but in fine print. Same with on the box. But these are either passive omissions or too inconspicuous. I argue Apple needs to actively and explicitly inform customers that the charger is not included in a prominent manner that is designed to get customers’ attention—on the purchase page, in physical stores, and perhaps on the packaging itself (though maybe a sticker that can be removed by the customer if desired).
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Apple consumers are so in love with the brand ( i was one of them) , that don’t realize that if they seal an iPhone without the necessary acesories, the price should be different, cheaper. But it was, in my experience a lot more expensive. I payed for an iPhone 11 the amount of $2.000,00. Im in Brazil. It will never happen again. Im not in love with Apple anymore. Now i can see the real spirit of the company.
 
carolparanhos said:
Its an abuse!! Last December my iPhone 6s died and i was looking for a new one.. every store here in Brazil was sealing all models of iPhone, including the old ones without anything!! I thought it wii be valid just up to the iPhone 12. So i had no choice I bought an iPhone 11 128g for the unbelievable price of $ 2.000,00. It was the last one. Now its having an issue… im so disappointed with Apple. My wish is seal everything i have from Apple.. I was so fan of Apple that I didn’t realize its so much for an product without the necessary accessories. There are a lot of people that is dying without food, remedies.. and my consumer balance is showing me that now this kind of consuming don’t fit at new real. Im so sorry for those whose is still in love with Apple. Im not anymore. My next phone propably will be the sheapest one with a good camera. Any suggestions?
Click to expand...
Your 6s charger will work fine with your iPhone 11. There’s no need for another accessory.
 
carolparanhos said:
Apple consumers are so in love with the brand ( i was one of them) , that don’t realize that if they seal an iPhone without the necessary acesories, the price should be different, cheaper. But it was, in my experience a lot more expensive. I payed for an iPhone 11 the amount of $2.000,00. Im in Brazil. It will never happen again. Im not in love with Apple anymore. Now i can see the real spirit of the company.
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Arguing that anyone who finds value in Apple products is irrationally “in love” with them, as you keep doing, renders your argument meaningless.

You had a charger for the 6s. You didn’t need a new charger for the 11. Nothing you are saying seems to make any sense.
 
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For those who complain they don’t get the exact same charger every time.

Those who want a new replacement for a working product just to throw their old one away.

Are personally contributing to this.
9323E9B1-B17F-4545-BE2A-4BCB32C055AD.jpeg


This is what repeatedly bundling accessories cause, this is the impact of needlessly disposing of electronics.

People are complaining apple devices are hard to repair, and increases waste. But then also complain that apple didn’t give them yet another charger identical to the one they already have.
 
Is there something totally different about Apple chargers? I don't know, as I don't have an Apple phone. I charge my HTC phone with any suitable charger that comes to hand.
 
Lihp8270 said:
Your 6s charger will work fine with your iPhone 11. There’s no need for another accessory.
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You are wrong. Its not the same. At the beginning the IPhone 11 have 2 entrances, in this case ok the charger would fit fine…but when I bought it (January/2021) i compared with a friend’s iPhone 11, purchased here at the time, and since the beginning apple seals iPhone with assesories, the phone is the same, with one “curious” difference: there is just one entrance, the new one, that doesn’t fit the old charger. In my case, I have an iPad pro that has the same new entrance, so I could charge fine. But I figured out that when Apple decided to exclude the acsessories!! So im not the ones that had to buy, but Im thinking about “we”, most of the people don’t have a new device with the new and unique entrance. We are all apple consumers. I think its time to think collectively. I worry about you and others, not just about myself. New now. New thinking.
 
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Lihp8270 said:
For those who complain they don’t get the exact same charger every time.

Those who want a new replacement for a working product just to throw their old one away.

Are personally contributing to this.
View attachment 1830074

This is what repeatedly bundling accessories cause, this is the impact of needlessly disposing of electronics.

People are complaining apple devices are hard to repair, and increases waste. But then also complain that apple didn’t give them yet another charger identical to the one they already have.
Click to expand...
That is the consequence of Planned obsolescence!! Its the result when Apple turns a equipment obsolate, like iPhones with battery problems, MacBooks without parts… its the new way companies make consumers buy new generation products. I have 2 iPhones with me that need to be discarded, but Apple’s doesn’t care its just trash. I tried to contact Apple to recicle..its up to me to send, pay..its not fault of the acssesories..it wii be a good beginning if people start to spread the consequences of planned obsolescence…
 
It has nothing to do with charges and everything to do with politics. I am wondering what Brazil government got from US government in exchange of applying more pressure on Apple.

Get this. Apple got fined for trying to be more “green” and environmentally responsible. This makes you think that the whole “green” idea is nothing but politics as well. Half truths at best as always.
 
carolparanhos said:
You are wrong. Its not the same. At the beginning the IPhone 11 have 2 entrances, in this case ok the charger would fit fine…but when I bought it (January/2021) i compared with a friend’s iPhone 11, purchased here at the time, and since the beginning apple seals iPhone with assesories, the phone is the same, with one “curious” difference: there is just one entrance, the new one, that doesn’t fit the old charger. In my case, I have an iPad pro that has the same new entrance, so I could charge fine. But I figured out that when Apple decided to exclude the acsessories!! So im not the ones that had to buy, but Im thinking about “we”, most of the people don’t have a new device with the new and unique entrance. We are all apple consumers. I think its time to think collectively. I worry about you and others, not just about myself. New now. New thinking.
Click to expand...
Both iPhone 6s and iPhone 11 use lightning.

The 11 may use usb-c to lightning. But you can use your old usb-a to lightning in your old plug fine for the iPhone11
 
carolparanhos said:
Ithe only way is buying an adapter.
Click to expand...

The iPhone 11 has exactly the same connector - a lightning connector - as the 6s. If you had a charger and cable for the 6s, it had a lightning connector on it. That same connector works on the 11. Everyone knows this.

1631550785123.jpeg


This is the port. The only port.
 
A thousand dollar phone positively has to include a charger because it needs one every few hours.
If there is any environmental protection intention behind it just make the battery changeable.
 
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How would a changeable battery help?

the fact is that everybody who has had an iPhone in the last 10 years will have plenty of wall plugs.

If you don’t, then there are lots of options as you can use any usb c charger.
 
A changeable battery would prevent people from throwing away old functional phones just because the battery is worn out. This would be better for the environment.

Chargers can be improved too. Make them smaller, more powerful, add a second plug in, optional wireless or watch charging and such. A charger should be a standard part of the product usability and comfort not something people are "charged" extra.
 
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Mega ST said:
A changeable battery would prevent people from throwing away old functional phones just because the battery is worn out. This is good for the environment.

Chargers can be improved too. Make them smaller, more powerful, add a second plug in, wireless charging and such. A charger should be a standard part of the product usability and comfort not something to be an extra.
Click to expand...
People rarely throw away phones when the battery dies.

People dispose of phones long before that due to fashion and rampant consumerism. There’s plenty of people who will happily swap an iPhone 12 for a 13 for example.

When chargers are so standardised there’s no point in generating more waste by making more of the exact same thing people already own.
 
I support standardized chargers but any device has to include everything it needs for daily operations to make it working. This is why even the most cheapo electronic gadgets include chargers.
 
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