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Apple Flooded with iCloud Password Reset Requests Amid Tightened Account Security Controls
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I use unique passwords for every site, forum, etc. Therefore I'd never be able to remember them all.
In addition I change three per week in a rotating organized manner. Therefore mine are very dynamic & very strong.
It's a bit of work, but very rewarding. Like anything else, I've used this method for so long it's actually quite easy. The system I have to keep them safe has been worth more than any other app I have.
Good
I am happy about this, for once our security is put first, above other mongs who cant manage their passwords.
I am happy about this, for once our security is put first, above other mongs who cant manage their passwords.
The Cloud Is A Flawed Concept
Just a fancy euphemism for YOUR STUFF on SOMEONE ELSE's hard-drive.
It will be a constant fight to retain security and keep 24/7 access.
Just a fancy euphemism for YOUR STUFF on SOMEONE ELSE's hard-drive.
It will be a constant fight to retain security and keep 24/7 access.
All it takes is for you to mis-type it on your iPad (which i unfortunately did)... oh well! its going to be fun finding which letter that was...
All it takes is for you to mis-type it on your iPad (which i unfortunately did)... oh well! its going to be fun finding which letter that was...
That's a really good point, and a problem with typing on the iPad and iPhone. It could be near impossible to figure it out, and eventually depending on the site, it may lock you out after a number of guesses.
I work at an Apple Care call center and yes, the security around Apple ID has gotten much more stringent in the last month.
To reset your password is really simple if folks remember how they answered their security questions when they first set up their Apple ID but a good 95% don't. They usually will admit to not giving it much thought at the time.
One thing to keep in mind if you ever have to call about resetting a password or resetting your security questions is that the first person you speak to on the phone can't reset anything for you. They have to verify your security question answers and then transfer you to account security and THEY can then do a reset. Because this is something new that Apple has set up the hold times for that department can range anywhere from 15-75 minutes. And yes it's as big a pain in the butt for the first person you got on the phone as it is for you because when we are holding with you for account security we can't do anything other than sit at out computer and listen to the same hold music you are. Good bladder control is a handy thing to have at times like that.
Also, make sure you have a "rescue" email address set up with your Apple ID. That's where the reset will be sent by account security, not your primary email and you are not able to add one when you are on the phone with them. Another thing I noticed is that a lot of folks use their iCloud email (@me.com or the new @iCloud.com) and if you can't log in because you need your password reset then using that as a rescue email address is a bit pointless.
Anyway, I thought I would throw this out here to try and help clear things up and maybe help a bit.
To reset your password is really simple if folks remember how they answered their security questions when they first set up their Apple ID but a good 95% don't. They usually will admit to not giving it much thought at the time.
One thing to keep in mind if you ever have to call about resetting a password or resetting your security questions is that the first person you speak to on the phone can't reset anything for you. They have to verify your security question answers and then transfer you to account security and THEY can then do a reset. Because this is something new that Apple has set up the hold times for that department can range anywhere from 15-75 minutes. And yes it's as big a pain in the butt for the first person you got on the phone as it is for you because when we are holding with you for account security we can't do anything other than sit at out computer and listen to the same hold music you are. Good bladder control is a handy thing to have at times like that.
Also, make sure you have a "rescue" email address set up with your Apple ID. That's where the reset will be sent by account security, not your primary email and you are not able to add one when you are on the phone with them. Another thing I noticed is that a lot of folks use their iCloud email (@me.com or the new @iCloud.com) and if you can't log in because you need your password reset then using that as a rescue email address is a bit pointless.
Anyway, I thought I would throw this out here to try and help clear things up and maybe help a bit.
2 of my kids got locked out. I have fixed my daughter, but my son is still locked out.
I had their passwords saved in 1password. They accidentally mistyped them when GameCenter randomly asked them to retype their passwords. When that happened, Apple locked the accounts. An email reset won't work, because the account is locked. The security question won't work, because they are asking questions my son never answered (What was the first car you owned? Your favorite car you owned, you least favorite car you owned? He is 14).
My son had an emergency email (gmail) set up, but reset requests aren't going there. He doesn't have a credit card# on file. So I need to answer 2 items: Serial number, check! Email reset, can't! Credit Card#, can't! Security questions, can't! Strike 3 your out!
The worst part is Apple support reps continue to contact me via email asking if everything is ok, and I respond no, they continue to send me down dead-end paths.
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I had their passwords saved in 1password. They accidentally mistyped them when GameCenter randomly asked them to retype their passwords. When that happened, Apple locked the accounts. An email reset won't work, because the account is locked. The security question won't work, because they are asking questions my son never answered (What was the first car you owned? Your favorite car you owned, you least favorite car you owned? He is 14).
My son had an emergency email (gmail) set up, but reset requests aren't going there. He doesn't have a credit card# on file. So I need to answer 2 items: Serial number, check! Email reset, can't! Credit Card#, can't! Security questions, can't! Strike 3 your out!
The worst part is Apple support reps continue to contact me via email asking if everything is ok, and I respond no, they continue to send me down dead-end paths.
I had their passwords saved in 1password. They accidentally mistyped them when GameCenter randomly asked them to retype their passwords. When that happened, Apple locked the accounts. An email reset won't work, because the account is locked. The security question won't work, because they are asking questions my son never answered (What was the first car you owned? Your favorite car you owned, you least favorite car you owned? He is 14).
My son had an emergency email (gmail) set up, but reset requests aren't going there. He doesn't have a credit card# on file. So I need to answer 2 items: Serial number, check! Email reset, can't! Credit Card#, can't! Security questions, can't! Strike 3 your out!
The worst part is Apple support reps continue to contact me via email asking if everything is ok, and I respond no, they continue to send me down dead-end paths.
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I had their passwords saved in 1password. They accidentally mistyped them when GameCenter randomly asked them to retype their passwords. When that happened, Apple locked the accounts. An email reset won't work, because the account is locked. The security question won't work, because they are asking questions my son never answered (What was the first car you owned? Your favorite car you owned, you least favorite car you owned? He is 14).
My son had an emergency email (gmail) set up, but reset requests aren't going there. He doesn't have a credit card# on file. So I need to answer 2 items: Serial number, check! Email reset, can't! Credit Card#, can't! Security questions, can't! Strike 3 your out!
The worst part is Apple support reps continue to contact me via email asking if everything is ok, and I respond no, they continue to send me down dead-end paths.
I agree with you that one password is convenient, but if that 'one password' is compromised through brute-force attack, or any other means, the hacker will have access to ALL your password protected sites/accounts, what have you, rather than just the one.
Something to think about!
I agree with you that one password is convenient, but if that 'one password' is compromised through brute-force attack, or any other means, the hacker will have access to ALL your password protected sites/accounts, what have you, rather than just the one.
True enough, though I haven't heard of this happening (obviously doesn't mean it doesn't). I try to cycle my "master password" every now and then; at some point, I feel like there's only so much one can do.