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Apple should require a government issued ID if a person doesn't remember any of their answers.

How is that suppose to work when the stores don't have access to the systems and you can't see an id over the phone

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Go to an Apple Store and show your ID/ drivers license at the genius bar.

And get told you have to call cause they can't do anything
 
Worked for Apple for four years in the retail environment, and I can tell you, 2/3 of the customers did NOT know their Apple ID Password. We would literally give them a pen and paper to write it down, because chances were, they'd forget it within ten minutes. Which happened more often than you would think.

This isn't meant to sound ageist, by any means. But it is what happened.

Well, I wouldn't have thought you were talking about older customers until you said you weren't ageist...
 
I had the worst nightmare I've had in a while.
Long story short, my 12 year old son manipulated his best friend to give access to his parents iTunes account!
My son stole her phone, downloaded $200+ worth of iTunes on her old 3G phone she had.
We called the police and made him earn back the $$, police followed up nicely with major scare stuff.
So the catch is this all transpired the week Apple implemented the 3 security question and email verification.
So a couple days pass, the neighbor gets some emails stating purchases on her account. Her son confesses, we finally get the truth out of my son.
The issue is he has no idea what questions he answered are, has no idea what he answered and worst, he set tye email verification it to his blocked hotmail account!
So he has multiple iTunes resets sitting on his hotmail account that guess what, he doesn't know the answers to those questions.

She has contacted Apple, has the emails stating the purchases that were made, but she can't gain access to her account. Apple won't recognize all her other devices she has on that account, including the stole phone she has back. The only thing she's been able to do is take out her MasterCard!
She has been extremely patient with this, but what a friggin nightmare!

It's one of those things that I can't help her with, I want my son to work back the pain in the ass he has made, but I don't blame her that she doesn't want him in her house, doing anything for her.

Frustrating!
 
Really? Show me the 'study' that shows Mac users have higher IQs, and I hope it doesn't include yours, cause you don't seem too bright yourself

Anyone who can use a PC (whether it be Mac, Windows, Linux, or other) is probably above average in technical skills.

But within that category, the Mac and Linux users are above average, I think. This doesn't mean that Windows is for "tech-tards" because a tech-oriented person could still choose Windows for good reasons. All of the old people using Windows brings the average down.

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I had the worst nightmare I've had in a while.
Long story short, my 12 year old son manipulated his best friend to give access to his parents iTunes account!
My son stole her phone, downloaded $200+ worth of iTunes on her old 3G phone she had.
We called the police and made him earn back the $$, police followed up nicely with major scare stuff.
So the catch is this all transpired the week Apple implemented the 3 security question and email verification.

If I wanted to steal music or other media, I'd just download it from torrents from The Pirate Bay instead of stealing an iTunes account to buy stuff, ruining my friend's mom's account, losing my friend's trust, and costing someone $200.

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1. Why did you place "study" in quotes?
2. It's "Because", not "cause".
3. It's "You're" not "Your" - I'm just assuming you're one of those people.

If you're calling other people out on their intelligence, you may want to check your own.

You've got to be kidding.

1. Quotes can be used for sarcasm in English.
2. "Cause" is just a shortened form. It's informal, but I don't see anything wrong with it.
3. No, it's "your" in his comment.
And also:
4. It is against forum rules to correct another user's grammar/spelling. I know this because I complained about bad grammar an article, and I got a warning from a moderator who didn't realize at first that I was quoting the article and not a user.
 
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How is that suppose to work when the stores don't have access to the systems and you can't see an id over the phone

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And get told you have to call cause they can't do anything

There is something called using an online automatic system. You submit a ticket to reset your iCloud password and are required to enter DOB, Full Real Name, Government Issued ID (attach photo), and last known billing address.
 
I don't know the numbers, but I would be that the number of passwords a user has online today is at least double the number they had to remember 4 years ago. It's not safe to use the same password for everything, so it shocks me that more people aren't willing to buy a product like 1Password. It really is a life saver. The time you can save just from having to call or go through password resetting is worth the money alone.
 
I don't know the numbers, but I would be that the number of passwords a user has online today is at least double the number they had to remember 4 years ago. It's not safe to use the same password for everything, so it shocks me that more people aren't willing to buy a product like 1Password. It really is a life saver. The time you can save just from having to call or go through password resetting is worth the money alone.

BUY 1Password? Can't you just store your passwords for free in your Keychain? And that way, they are entered automatically. I never need to remember my passwords.

Anyway, I use the same password for all of the accounts I don't care about: "dddddd". That is my FaceBook password. Go ahead and try to break into Mario Bob.
 
Anyone who can use a PC (whether it be Mac, Windows, Linux, or other) is probably above average in technical skills.

But within that category, the Mac and Linux users are above average, I think. This doesn't mean that Windows is for "tech-tards" because a tech-oriented person could still choose Windows for good reasons. All of the old people using Windows brings the average down.

The study is a hoax, besides, you hit a key point; due to price and popularity, both windows and Linux have a significantly larger audience. Not necessarily 'old people', jut people from all walks of life.

Point is, I felt it's very pretentious to say Mac users have higher iq, needless to say unscientific. What's next? Mac users have bigger heads than windows users? Actually, that one I would believe
 
IE users have low IQ? I think that corresponds to IE not being available on Mac (unless you want a super outdated version). Using IE ASSUMING you have Windows is not a sign of low IQ, just a sign of low tech skills/knowledge. It's just the worst major browser.

There was a "study" a year or two ago that claimed to prove that users of Internet Explorer had a lower average IQ. It turned out that the "study" was completely made up nonsense.


I don't know the numbers, but I would be that the number of passwords a user has online today is at least double the number they had to remember 4 years ago. It's not safe to use the same password for everything, so it shocks me that more people aren't willing to buy a product like 1Password. It really is a life saver. The time you can save just from having to call or go through password resetting is worth the money alone.

A major problem that leads to a proliferation of passwords is sites requiring passwords when there is absolutely no reason to do so.
 
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I should have wrote down the security questions I put in but I didn't. Honestly I didn't think it would matter as long as I knew my password (a password properly saved along with all the rest in 1Password). Nevertheless, no big deal until I upgrade the iPad to iOS 6 at which time the app store no longer recognizes the device and requires 2 of the 3 security questions to be answered correctly to buy content. So I could buy stuff on the mac and sync to iPad but there is no way to sync in app purchases. So long story short after multiple days and multiple emails and multiple call transfers I was lucky enough to have the security questions reset since I was able to remember one of them correctly, remembered my password, along with a couple other items they used to verify my identity. So I can't blame apple it was my fault I didn't remember/properly store my answers but their process for resetting security questions is confusing, frustrating and unnecessarily complex. For instance if you call first they will tell you to hang up and fill out the form through their online portal. After you do that you will receive an email stating they can't help but now you have a case number to call back with. It is a crazy game of cat and mouse. Making the process complex is not going to prevent identity theft ... thieves will figure out the complexity it is just going to frustrate customers.
 
BUY 1Password? Can't you just store your passwords for free in your Keychain? And that way, they are entered automatically. I never need to remember my passwords.

Anyway, I use the same password for all of the accounts I don't care about: "dddddd". That is my FaceBook password. Go ahead and try to break into Mario Bob.

The advantage would be that someone who has access to you computer account would already have access to your keychain, at least with 1Password there is another password level of protection.
 
I didn't see where he incorrectly used Your. At least in the text you quoted. His use of your was correct.

Either way, overall point was agreeable though. I stumbled over his use of cause instead of because. I scraped my knee up a bit and forgot what his point was.


Oh, I wasn't aware he used "your" or "you're" in his post at all. I was just generalizing and assuming he does that elsewhere and threw that in there to give my post some extra "Umph!"

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Lol, you're one of those? If you want to play smart, at least read the full sentence. It's "your" as in something that belongs to you, not you're short for you are.

I wasn't aware you used "your" or "you're" in the original post. I threw that in there without looking for any instances of those words. So, regardless. If you want to call people out, refer to steps #1 & #2.

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You've got to be kidding.

1. Quotes can be used for sarcasm in English.
2. "Cause" is just a shortened form. It's informal, but I don't see anything wrong with it.
3. No, it's "your" in his comment.
And also:
4. It is against forum rules to correct another user's grammar/spelling. I know this because I complained about bad grammar an article, and I got a warning from a moderator who didn't realize at first that I was quoting the article and not a user.

1. No.

2. Derp. I know.

3. I wasn't referring to the use of "your" or "you're" in his post, I didn't even read that closely. I was speaking generally.

4. I didn't know that. :/ That's no fun, they don't make it easy for trolls. Y'know?
 
The advantage would be that someone who has access to you computer account would already have access to your keychain, at least with 1Password there is another password level of protection.

They would need your computer account password to get your other passwords. So the protection level is the same: 1 password guards other passwords. I guess it would actually be easier to brute force attack your computer if they steal it and do that, but it's not a concern of mine since I have a desktop computer, and I'm not a highly targeted individual.
 
I would hate to be an Apple employee working the phones right now. I just can't imagine how many stupid people must be calling. I know Mac users have been shown to have higher IQs, but I'm sure it's the opposite with iPhone users.

Calling people stupid? Are you one of them?
 
The study is a hoax, besides, you hit a key point; due to price and popularity, both windows and Linux have a significantly larger audience. Not necessarily 'old people', jut people from all walks of life.

Point is, I felt it's very pretentious to say Mac users have higher iq, needless to say unscientific. What's next? Mac users have bigger heads than windows users? Actually, that one I would believe

But the fake study's reason was sound. Mac users tend to have more money because new Macs are high-end and high-price, and people with money tend to be more educated. This is a global average I am talking about.
 
1. No.

2. Derp. I know.

3. I wasn't referring to the use of "your" or "you're" in his post, I didn't even read that closely. I was speaking generally.

4. I didn't know that. :/ That's no fun, they don't make it easy for trolls. Y'know?

Well, what "your" were you referring to? Or are you just telling everyone in general to remember to use the right one?

If you want to learn more about quotes for sarcasm, here you go: http://en.wikipedia.org/wiki/Irony_punctuation

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Calling people stupid? Are you one of them?

If by "stupid" he means "tech-stupid", then I don't see what's wrong with assuming that iPhone users who call to ask about something so easy to use don't know much about modern tech.
 
Well, what "your" were you referring to? Or are you just telling everyone in general to remember to use the right one?

If you want to learn more about quotes for sarcasm, here you go: http://en.wikipedia.org/wiki/Irony_punctuation



Thanks for the link! So tell me, what part of this statement sounds sarcastic to you?

"Really? Show me the 'study' that shows Mac users have higher IQs, and I hope it doesn't include yours, cause you don't seem too bright yourself"

Or did you not read before posting? Derp?
 
Apple is going....Down.
I am an Apple Teacher and its near impossible to Deal with apples Passwords. They keep Telling me they expired. I can Never Log in. I have to get assistance and get it After 3 Weeks. One exception: If i want to buy in iTunes suddenly it Works again. I can Not use One of 10 Passwords i use cause they all expired. BTW iPad Safari Doesnt let Mae type proper englisch as a German ....

Apple is pain

And That is why i move to Androide. Yes i remember who was the innovatorisch but i Need something that works
 
Thanks for the link! So tell me, what part of this statement sounds sarcastic to you?

"Really? Show me the 'study' that shows Mac users have higher IQs, and I hope it doesn't include yours, cause you don't seem too bright yourself"

Or did you not read before posting? Derp?

"Study" is sarcastic because he's implying that there is no legitimate study from a reliable source and that the person he is replying to just pulled the statistic out of thin air. If he just said "Show me the study that shows...", it would not have the same meaning.

If you still don't get it, it's going to be hard to explain. Just ask other people, and they'll agree with me.
 
Sorry, I was driving. You win.
No worries man, lets just all e-hug and get along: Windows, Linux, Mac, iOS and even -gasp- Android users - after Samsung pays up lol :D

group-hug.jpg
 
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