Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Ever since AppleCare+ has been available on a monthly payment basis, you can extend coverage until Apple will no longer service the device. That can definitely extend beyond 3 years. Also, if AppleCare+ was purchased in whole first, for the two year period, you can then transition to monthly payments after the 2 years are up, and continue coverage until Apple will no longer service. That could also extend beyond 3 years. At least for mobile devices, as far I was told by Apple.
This is VERY correct. It is also available for iPads and Watches, Watch Edition and Watch Hermes.

That information can be found here:
Extend your AppleCare+ coverage
 
This is incorrect. Apple no longer does pay per incidents. Whether your device has a warranty and whether the issue is a manufactures issue or not. You get free technical support.
You don't. If you don't have an active support plan, tech support is only free if it's Apple's issue or something that only Apple can fix or beyond reasonable expectations of a typical user.

Something like reinstalling the system or recover data from time machine or something boils down to things like that then you will face a paywall reminding you that your support plan has expired and you may be invoiced at the end of the session.

You don't pay before. You will get invoiced if the rep thinks that it's a user issue - something that can be fixed without Apple's help.

For example, after an OS update, somehow you are the only user in macOS, and you are a "standard" user, aka, not an "administrator". This is not something you can fix as a typical user, and this is not expected to happen. You have to contact Apple to fix it unless you are an independent researcher or something like that.
 
You don't. If you don't have an active support plan, tech support is only free if it's Apple's issue or something that only Apple can fix or beyond reasonable expectations of a typical user.

Something like reinstalling the system or recover data from time machine or something boils down to things like that then you will face a paywall reminding you that your support plan has expired and you may be invoiced at the end of the session.

You don't pay before. You will get invoiced if the rep thinks that it's a user issue - something that can be fixed without Apple's help.

For example, after an OS update, somehow you are the only user in macOS, and you are a "standard" user, aka, not an "administrator". This is not something you can fix as a typical user, and this is not expected to happen. You have to contact Apple to fix it unless you are an independent researcher or something like that.
Where are you obtaining this information from? This is outdated.
 
There's a few reasons why you're running into road blocks with this.
  1. The device itself DOES have to be in the U.S. to purchase the AppleCare+ coverage because it requires an inspection by an Apple Retail Store employee before coverage can be added.
  2. AppleCare+ with Theft & Loss Protection is NOT part of the extension program. You only have 60 calendar days from the date of purchase of the device to purchase that coverage. AppleCare+ without Theft & Loss Protection is up to 365 calendar days from the date of purchase of the device.
Thanks for replying to these questions. How should I schedule the genius bar appointment? To be more specific, which options should I select on the support app when booking the appointment? Do I need to bring proof of purchase to my appointment to verify the purchase date? Check Coverage says Apple has a verified date on file.
 


Apple is extending the amount of time that customers have to purchase or subscribe to its AppleCare+ after an initial device purchase, reports Bloomberg.

applecareplusiphone.jpg

Right now, customers have 60 days after buying a device to sign up for AppleCare+, but that's extending to up to one year for some device purchases in the United States and Canada.

Bloomberg does not specify whether this applies to all AppleCare+ plans or just plans designed for the iPhone. Apple's own support documents on AppleCare+ have not yet been updated.

Apple shared the news about the AppleCare+ extension with retail staff and customer support employees this morning, explaining that the change gives customers "another opportunity to protect their device and have access to all the AppleCare+ benefits."

The extended AppleCare+ purchase option is available for customers who pay for AppleCare+ in full or for those who subscribe via installments on the Apple Card credit card. Those who want to upgrade to AppleCare+ after having a device for some time will need to have their devices screened by a retail employee to check for damage prior to purchase.

Bloomberg speculates that amid slowing AppleCare sales due to the pandemic, providing customers with more time to buy AppleCare+ could increase AppleCare+ sales and boost Apple's services revenue.

Article Link: Apple Giving Users in U.S. and Canada Up to One Year to Buy AppleCare+
AppleCare is Nice to Have, but a ripoff. You pay a significant amount for the coverage and then you must make copays with each claim. Your premium & copay could probably pay for the repair so take a chance and self insure.
 
AppleCare is Nice to Have, but a ripoff. You pay a significant amount for the coverage and then you must make copays with each claim. Your premium & copay could probably pay for the repair so take a chance and self insure.

Well, I believe an iPhone 11 Pro display replacement is $279. AppleCare+ costs $199, and if you pay for 2 accidental damage deductibles at $29 each, thats still less than one display replacement without AppleCare+ subsidization. If you damage the back glass of iPhone 11 Pro, it costs $550 to replace, and only $99 with AppleCare+. You also gain an additional year of warranty against hardware defects/failures. I tend to think AppleCare+ is worth it, based on all that.
 
  • Like
Reactions: Kenjutsuz
Thanks for replying to these questions. How should I schedule the genius bar appointment? To be more specific, which options should I select on the support app when booking the appointment? Do I need to bring proof of purchase to my appointment to verify the purchase date? Check Coverage says Apple has a verified date on file.
Via the AppleSupport app.

1648338A-36FE-4A92-A4F4-E4348B124069.jpeg


AE5CA8B9-E6DF-490A-B4FC-8281053CAA78.jpeg


5FF335D2-3CD6-4C83-AD43-57A68E316D8B.jpeg


54AADDAD-DA91-47A0-8811-8B89B4ECE067.jpeg
 
  • Love
Reactions: jamieinoc
AppleCare is Nice to Have, but a ripoff. You pay a significant amount for the coverage and then you must make copays with each claim. Your premium & copay could probably pay for the repair so take a chance and self insure.
I think the warranty part is well worth it for Macs. You can usually get a free battery replacement at least by the end of 3 years even if nothing else goes wrong). It is questionable for iPhones since it's only 2 years.

The accidental damage part is not so useful for laptops (in my experience, my machines typically look new even at the end of 3 years). It may be useful for iPhones especially if one is using it without a case if one is buying one of the expensive models.
 


Apple is extending the amount of time that customers have to purchase or subscribe to its AppleCare+ after an initial device purchase, reports Bloomberg.

applecareplusiphone.jpg

Right now, customers have 60 days after buying a device to sign up for AppleCare+, but that's extending to up to one year for some device purchases in the United States and Canada.

Bloomberg does not specify whether this applies to all AppleCare+ plans or just plans designed for the iPhone. Apple's own support documents on AppleCare+ have not yet been updated.

Apple shared the news about the AppleCare+ extension with retail staff and customer support employees this morning, explaining that the change gives customers "another opportunity to protect their device and have access to all the AppleCare+ benefits."

The extended AppleCare+ purchase option is available for customers who pay for AppleCare+ in full or for those who subscribe via installments on the Apple Card credit card. Those who want to upgrade to AppleCare+ after having a device for some time will need to have their devices screened by a retail employee to check for damage prior to purchase.

Bloomberg speculates that amid slowing AppleCare sales due to the pandemic, providing customers with more time to buy AppleCare+ could increase AppleCare+ sales and boost Apple's services revenue.
Apparently , it doesn't apply to MacBooks. The Air I purchased in March isn't eligible.
 
I just want to remind everyone that AppleCare is just insurance.

If you're the type that doesn't drop/break your devices, and you tend to keep your hardware for a long time, it's probably not worth it.

I did the math years ago and stopped buying AppleCare; the money saved on avoiding AppleCare over several phones can easily pay for multiple iPhone repairs at full out of warranty cost. Do the math and avoid possibly wasting your money. :)

AppleCare+ includes some insurance as far as accidental damage, but it’s primarily an extended service contract. It makes sense for expensive devices like iPhone 11 Pro or Mac Pro desktop that could require expensive repairs.
 
  • Like
Reactions: erniefairchild1
Well, I believe an iPhone 11 Pro display replacement is $279. AppleCare+ costs $199, and if you pay for 2 accidental damage deductibles at $29 each, thats still less than one display replacement without AppleCare+ subsidization. If you damage the back glass of iPhone 11 Pro, it costs $550 to replace, and only $99 with AppleCare+. You also gain an additional year of warranty against hardware defects/failures. I tend to think AppleCare+ is worth it, based on all that.
I’m confused. If the deductible is $29 per accidental damage claim, why would it cost $99 for the back glass?
 
That's correct. This is only available for Watches, iPads and iPhones.

That information can be found here:
Extend your AppleCare+ coverage

So if I buy Applecare + for a MacBook Pro bought last December (I called Apple and I can after a Genius Bar appointment), will my Applecare + coverage extend to three years from now, or from device purchase? thx!

Edit: Sorry, nevermind you've already answered this clearly. So from AppleCare+ purchase it seems.
 
Last edited:
  • Like
Reactions: InfiniteJoules
Apparently it doesn't apply to MacBooks. The Air I bought in March isn't eligible.

It is available (in Canada and the US). Just called Apple about it. Have a genius bar appointment next week for them to check the Macbook before I can buy the coverage (it was bought last December). I'm in Canada so most Apple stores are open.
 
  • Like
Reactions: InfiniteJoules
For any U.S. iPhone the deductible is:
  • $29.00 screen damage
  • $99.00 for any other damage.
[automerge]1598234480[/automerge]
Theft and Loss deductibles for iPhones vary on the device type.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.