What is the 'change sonething' that one can do to fix this?
When I heard about my data downloading from 3G when I wasn't within WIFI, I searched for how to rectify it. Wasn't hard.
What is the 'change sonething' that one can do to fix this?
As someone else commented, then it's not an Apple fault it's the service provider.This behaviour is different from what is documented and mobile plans are almost always more expensive than home Wi-Fi. I don't like ridiculous lawsuits but it seems like this could have cost people money.
Seriously?! Only in America. I'm not responsible, I'm too dumb to find out how to change something and everything is 'your' fault.
Pretty obvious you don't understand the subject matter. If Apple and Verizon had to issue a fix, I am pretty darn sure the fix wasn't just to go into settings. But for the sake of conversation, could you detail the issue and how you fixed it? That knowledge would be invaluable to a lot of people, including Apple and AT&T.Heck, I do it for all my apps. Some I select to use 4G data when I'm not in WIFI, others I choose to only use data when in WIFI network. It's under 'Settings' it's not hard.
Heck, I do it for all my apps. Some I select to use 4G data when I'm not in WIFI, others I choose to only use data when in WIFI network. It's under 'Settings' it's not hard.
Seriously?! Only in America. I'm not responsible, I'm too dumb to find out how to change something and everything is 'your' fault.
Since it seems to have happened only in US and with a couple of operators (mostly AT&T) there are good chances it's not entirely Apple 's fault....Yes, please tell me how as a trained IT specialist I was too dumb to keep Wi-Fi on all day so it automatically connected to my home Wi-Fi when I got within range, but noticed it drop the connection - literally in front of my eyes - while streaming Netflix. Please, go on.
FWIW, I was also using a AirPort Extreme and still am. My iPhone 4, 5s, 6 Plus, and 6s Plus never had problems, neither did my iPad 1, 2, mini 1, mini 2, or Air 2 but the iPhone 5 did.
No you are not. But a vocal minority is just ... vocal.Am I the only one that never has problems with my Apple stuff? iPhone 5 runs great, iOS9 runs great, El Cap on an old MBP 13" works great......................
According to the article it was fixed on Verizon but not on AT&TWhen you have 100 million of any manufactured object floating around a small percentage will do weird things. It's not like EVERY phone did this. I had a 5s on Verizon. Now 6s. Never once had this happen. I doubt it was many at all
Which implies a carrier issue and not an Apple oneAccording to the article it was fixed on Verizon but not on AT&T
Which do you think is more likely? Does Apple benefit from overages? Do you think they would expose themselves to legal risk with zero benefit?Was this really Apple withholding a fix from AT&T customers or was it AT&T withholding the fix from their own customers?
you don't get how class action lawsuits work...One would imagine that hiring a lawyer would be a whole lot more expensive than overage fees.
I seriously want to know how they would have been able to turn off a firmware issue without having root access?Seriously?! Only in America. I'm not responsible, I'm too dumb to find out how to change something and everything is 'your' fault.
my family must be affected by this too! I got overages even connected to my home wifi all day. AT&T said I went over 1 more gig and automatically charges me 15$ for each gig.
I called AT&T customer service to complain saying I never use my phone over the night, I can't see how i used up data continuously. The AT&T rep basically told me, must be the programs running in the background that you didn't disable. They never said, "oh, you might be affected by a bug on the iPhone and our system". They can basically name their price and say you used this much data, and charges you. They basically tell you, "well, I don't know, but our system shows you used this much, so we are charging you automatically". When this news comes out, it's too late, you have already paid.
Plus, I would not be complaining if this only happen once. Me and my wife shared a 10GB plan, we only used it for browsing, and whenever streaming any video or download apps, we are connected to home wifi. I've been charged overages for 3 months for the past year, and once you get over 1GB, you keep getting charged, even when you are sleeping at night. The overages I got charged is never just 1GB, it's usually over 3GB overages, so $15 x 3!
So, I finally got done with it, when T-mobile got their band12 setup and the iPhone 6s supports it, I move my family over. I'm done arguing with AT&T that I did not use that much data, and there's not much I can prove on my end, they would just tell you, you got background task consuming data and there's no way to argue your way out of it.
Ok, never looked at it from this POV. A good point well made.What I see far more often is my European and Canadian friends mocking the US for not going nearly far enough in this direction. Consumer protection laws in the EU go way, way further than the US. For example an Apple warranty is five or six years depending on where you are in the EU as opposed to one year in the US.
If it's true that class actions like this are more common in the US, I'd bet it has more to do with the lawsuits being unnecessary in the EU, not because the government just stays out of such things.