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Apple Hit With Class Action Lawsuit Over Large iOS 8 Storage Space

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Apr 12, 2001
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A new class action lawsuit was filed against Apple on Tuesday in a U.S. federal court, alleging the company's newest version of iOS doesn't properly inform its users just how much storage space it will occupy once downloaded.

As reported by Siliconbeat, the lawsuit is claiming that iOS 8 can take up as much as 23.1 percent of the overall storage capacity of an iOS device, but that fact isn't actively advertised when customers purchase a new Apple product, or go to download the new software update. The plaintiffs point to personal moments akin to sporting events or weddings where users are desperate for more storage as Apple preying on consumers for more profit.
"Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild's recital, basketball game or wedding," alleges the plaintiffs in the case.
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William Anderson, the plaintiffs' attorney of Cuneo Gilbert & Laduca, a Washington, D.C.-based law firm, seeks both damages and changes to Apple's policies specifically under California state law.
"We feel that there are a substantial number of Apple consumers that have been shortchanged," Anderson said in a statement. "And we'll be pursuing the claims vigorously."
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Anderson continued to sound off support not only for consumers facing storage issue following the download of iOS 8, but those who purchased an iPhone or iPad with iOS 8 already installed.

iOS 8 launched back in September, including a bevy of new features like Continuity and allowing third-parties to access Touch ID and its keyboard functionality. A few days after launch, problems such as battery drain and slow Wi-Fi began cropping up for some iOS 8 users. Apple's further attempts to remedy the rocky launch with steady updates caused even larger problems with cell service outage and spotty Touch ID issues.

A late-October update brought much-anticipated support for Apple Pay, amongst other features, and began putting the service back on track. As of early November the newest operating system was installed on 60 percent of active iOS devices.

Despite the company's continued efforts to address iOS 8 bugs, the plaintiffs of the new class action are attempting to use Apple's own branding of iOS 8 - "The biggest iOS release ever" - as a hidden piece of subtext hinting at the hefty amount of storage the operating system requires.

Article Link: Apple Hit With Class Action Lawsuit Over Large iOS 8 Storage Space
 
Article Link
https://www.macrumors.com/2014/12/31/lawsuit-ios-8-storage-space/
And this is now a issue? I always thought all iOS's take a good amount of storage space?

:confused:
 
Well:

(A) I've never felt their auto-download policy was right (not totally on topic)

(B) I've noticed that I have less available space on my iPad with iOS 8 than every before. Originally, my 64GB iPad with iOS 5 had 57GB of space and now it only has 55GB. My 64GB iPhone 6 only has 56GB available.
 
Worst part is that Apple continues to sell 16gb devices, even in the latest generation.

Yes I know they made the 64gb upgrade cheaper by eliminating 32gb, but they should have made 32gb standard and then offered the other upgrade options to 64/128.

16gb in today's smartphones is silly, especially ones with non upgradeable memory like Apple's iOS devices.
 
I don't fully understand the plaintiff's argument. What evidence does the plaintiff have that iOS 8 uses more storage as an OS than iOS 7? It's around 4GB currently. Is their complaint that Apple should be advertising 12GB instead of 16GB because 4 is being used by the OS? Are they alleging that Apple wants you to pay for increased iCloud storage?
 
HiVolt said:
Worst part is that Apple continues to sell 16gb devices, even in the latest generation.

Yes I know they made the 64gb upgrade cheaper by eliminating 32gb, but they should have made 32gb standard and then offered the other upgrade options to 64/128.

16gb in today's smartphones is silly, especially ones with non upgradeable memory like Apple's iOS devices.
Click to expand...

I totally agree with that. Whenever anyone is trying to purchase a new iPad and asks me what size to get, I advise against 16gb. "You might be able to put stuff on it, but you'll never be able to upgrade it unless it's attached to iTunes."
 
The lawyers argument is inconsistent. If people were told that ios 8 was huge, they would be effectively steered towards the more expensive 64 and 128 gb models. Then Apple would be sued for that. You can't win.
 
Now this is what I call stupid. Of course iOS 8 uses a lot of space, it's the biggest iOS release ever, right? Should be happy about that. If you have got an 8 GB iOS device, well... Okay then.. That could be a disappointment, but I see no reason for a lawsuit in this case.

It's just that iOS is growing and growing. Guess what? iOS 9 will be even bigger! And how about iOS 10? Or iOS 11? I could go on and on, but it should be clear now. :p
 
They should target Microsofts surface tablets, now that OS takes a hefty part of your storage. :roll eyes:

Duh, It has always been that way, on most phones and computers it will take a part of the storage medium.
 
Is the plaintiff suing every other smartphone manufacturer as well, in addition to every computer manufacturer? I hope so, otherwise this is just an attack on Apple, not a legitimate lawsuit.
 
Samsung Galaxy S5 takes up over 8GB on a 16GB device which is more than 50% space (although you can add an sd card).
 
macintologist said:
I don't fully understand the plaintiff's argument. What evidence does the plaintiff have that iOS 8 uses more storage as an OS than iOS 7? It's around 4GB currently. Is their complaint that Apple should be advertising 12GB instead of 16GB because 4 is being used by the OS? Are they alleging that Apple wants you to pay for increased iCloud storage?
Click to expand...
The article didn't mention anything about iOS 7. It isn't any more complicated than a 16GB iPhone has less than 12GB available when purchased new. Every company gets dinged for this type of stuff, Apple isn't (nor shouldn't be) any different.
 
Who wants to join me to sue microsoft with all the pc manufacturers together for not advertising that windows takes a couple of GB of my hard drive with which my computer was advertised?
 
So are the attorneys suing for the consumers 23.1% of total GB back, and if so, what's the attorney's share of the GB? :D
 
Eh, I know we're not supposed to like dumb lawsuits but if this results in the 16 GB iPhone getting a sticker on the box that says "WARNING: The Surgeon General advices that purchasing this model is detrimental to your health" well then I think that'd be just fine.
 
They will throw this one out. 30 minutes of video is 2GB, and a photo is maybe 6MB. If you're "desperately" trying to record video on a 16GB device, you already KNOW that you're doing monthly backups of your stuff.

Was iOS 8 a huge update? Yeah. But nobody suffered from this. It's your fault you're not paying attention to your storage levels. It's not like these people probably don't have NUMEROUS video clips or videos on their devices.

16GB is enough. Not enough for 200 apps, video, and photos, but that's WHY they come in the bigger sizes. If you choose to gimp out on your real needs just to get that 99 cent phone deal, then that's on YOU.
 
i can see both sides of this argument.

Apple sees the phone as a device, with an OS, that OS takes a portion of the available storage space, just like it does on any other computer.

Consumers used to the old "dumb" phones and early smartphones with static silicon or flash-rom based OS installs are used to always having access to the FULL advertsied storage space, because the OS never used the storage space.


Solution...

Apple needs to either start stating obviously on the box and in advertisments that when you buy an iOS device xxGB will be used by the OS and that may increase as updates are added, or needs to add a seperate (and therefore additional and an extra cost to pass on to the user) store JUST for the OS.

I would prefer they stuck 6-8gb for the OS to use, and leave the 8GB/16GB/32GB/64GB/128GB/whatever for me to use as storage , personally
 
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