No, I'd rather they pull the advertising, when they realise they can't deliver the products than push something so buggy out the door that it is completely useless.
This sort of thing happens constantly, products are marketed, then there are technical problems that delay the product or the product is pulled completely. I think that is a much more responsible way of handling it than pushing low quality crap out the door, which seems to be the way many AI companies are currently working.
For me, the only question is whether they pulled the ad before when they realised the couldn't deliver or if they kept advertising it, even though internally they knew they couldn't deliver. If that can be proven, the case has some merit.