If only they'd update the 2015 to current processors AND have bto options of 32, 64GB etc. (plus larger SSDs) at a reasonable price.
I can dream.
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Apple Hit With Second Class Action Lawsuit Over 'Defective' Keyboards in Recent MacBook, MacBook Pro Models
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If only they'd update the 2015 to current processors AND have bto options of 32, 64GB etc. (plus larger SSDs) at a reasonable price.
I can dream.
I’m still running a 2009 MBP and desperate to upgrade. However, the rubbish keyboard, lack of SD card slot, no MagSafe has put me off.
This machine is the MacBook Pro - it isn’t aimed at people wanting the thinnest machine possible: the people who buy it want pro features - they should make it 1mm thicker, put a proper keyboard on it, add an SD card slot and allow the RAM + storage to be upgraded. Leave the Air/MB for people wanting the thinnest and won’t need to upgrade.
I think they’re still selling the old MBP and Air for these reasons. If the new MBP (and MB over the Air) was hands down better than the previous one, there’d be no reason to still offer them.
When I bought my MBP to replace my G4 PowerBook there was nothing better about the G4. This hasn’t been the case with the MBPs they’ve released since.
Someone needs to put a muzzle on Jony Ive to restrain him a bit. You can take this minimalism too far.
This machine is the MacBook Pro - it isn’t aimed at people wanting the thinnest machine possible: the people who buy it want pro features - they should make it 1mm thicker, put a proper keyboard on it, add an SD card slot and allow the RAM + storage to be upgraded. Leave the Air/MB for people wanting the thinnest and won’t need to upgrade.
I think they’re still selling the old MBP and Air for these reasons. If the new MBP (and MB over the Air) was hands down better than the previous one, there’d be no reason to still offer them.
When I bought my MBP to replace my G4 PowerBook there was nothing better about the G4. This hasn’t been the case with the MBPs they’ve released since.
Someone needs to put a muzzle on Jony Ive to restrain him a bit. You can take this minimalism too far.
What I am missing is how Apple QA didn't capture these hardware flaws. It's truly shoddy QA if there's not a hardware flaw. When I say hardware flaw I'm referring to a manufacturing defect.
There's a support document telling you to use compressed air to clean the keyboard. That is the ammunition to make this a substantial class action loser for Apple and might lead to severe punitive damages for them.
Apple had the best keyboards in the world until they reinvented them. Their scissors keyboards were one of the main reasons I switched to Macs, circa 2010.
Now I have a 2016 13" w/ Touch Bar and have intermittent issues with a few keys. The spacebar is uneven — fixed by learning to type with my right thumb more toward the middle of the space bar. A few other keys have failed to register at times — not one-off misses — they would fail repeatedly over the course of hours or days, then eventually return to normal. It's not that I couldn't get those keys to register by pressing them very deliberately, but in the course of normal typing, they would repeatedly fail to register.
I've been wanting to try the iPad Pro as my main computer, since... it existed. Now that iPads and Macs both have comparably sub-par keyboards, there's one less 'con' to switching, and a big one considering I write code for a living. I'll get a 'magic keyboard' for my office and survive on the 'Smart Keyboard' elsewhere.... so about 80% of my typing experience will improve, and about 20% will be the same or a little worse.
Now I have a 2016 13" w/ Touch Bar and have intermittent issues with a few keys. The spacebar is uneven — fixed by learning to type with my right thumb more toward the middle of the space bar. A few other keys have failed to register at times — not one-off misses — they would fail repeatedly over the course of hours or days, then eventually return to normal. It's not that I couldn't get those keys to register by pressing them very deliberately, but in the course of normal typing, they would repeatedly fail to register.
I've been wanting to try the iPad Pro as my main computer, since... it existed. Now that iPads and Macs both have comparably sub-par keyboards, there's one less 'con' to switching, and a big one considering I write code for a living. I'll get a 'magic keyboard' for my office and survive on the 'Smart Keyboard' elsewhere.... so about 80% of my typing experience will improve, and about 20% will be the same or a little worse.
You stole my old avatar, lol. I designed that on October 20, 2015 and still have the illustrator file.
My 2011 is showing it's age, but with all the bad press on the 2017s, I might have to wait another year to replace it.
I REALLY do wish they would make it a little thicker, but offer usable replaceable parts. Because there's no RAM or HD upgradeability, I would have to get 16GB and 1TB to future proof the machine, but on a computer that costs $700 to fix keyboard issues, that seems insane.
SO FRUSTRATED!!!
what makes you think if cook gets fired someone better is going to replace him? Remember what happened to Microsoft after gates
[doublepost=1527099055][/doublepost]
my 2011 is on its last leg also. Was thinking of buying the new macbook pro for the last 2 years but i keep holding off because of all the issues they keep having
Thanks. Just looked into it, and you are correct. I just have to buy it on phone, cannot buy it online.
I agree the compensation is usually trivial. It’s more about forcing change usually.
With the Touch Bar and the low-travel butterfly keyboards, I predict that Apple is grooming users for a touch screen keyboard. While they've said that they won't produce a touch screen MacBook, they never said anything about replacing the keyboard with a touch screen...
Problem solved: No crumbs; no key travel; thin; and, finally, a touch screen MacBook.
Problem solved: No crumbs; no key travel; thin; and, finally, a touch screen MacBook.
Tell that to my employer. Headcount of 35k (last I checked) and of those that chose mac, I was told we have about a 14% keyboard failure rate. This was a big enough issue for the company that mac's are no longer an option and those with macs are being told to purchase a new windows machine since they won't be supporting mac's past this calendar year.
Yes!!! Fire Mr. Cook!!! He's terrible!!!
Oh, wait...
AAPL during Tim's time as CEO:
As for Macs:
BGR: Apple outperformed nearly every PC maker in 2017 as Mac sales remain steady
Another example of evidence for this case is the abnormally high discounts being offered on these models by resellers. Typically, discounts on prior model year Macbook Pros have peaked at $600-$800 off original price, but these models with defective keyboards are $1,000-$1,300 off - something that has not happened in previous Apple history. That at least shows that there's something new the public fears about these models.
So sad this is how modern apple works. The people at the genius bar should just say, "well, frankly, we're not going to help you, but here's a form you can fill out to launch a class action lawsuit and then we'll talk."
I can imagine a Steve rant: "Can anyone in this room tell me what the keyboard on a $5,000 laptop is supposed to do?"
"Type keys?"
"Then why doesn't this one ****ing do that?!!! You should all hate yourselves!"
[doublepost=1527100227][/doublepost]
Uhhhh..... you're saying the purpose of Apple is to make its stock go up?
If you look at any other metric, Tim Cook has come nowhere close to Steve's improvement rates. Just look at the classic revenue/profit charts over the years. And if the user experience keeps dropping and dropping and dropping, eventually, enough people will desert the platform that the stock price will collapse. Any decent CEO of Apple should care about the actual experience with their products. I fear the issue with Tim Cook is he actually can't tell - he's not a real user - he just trusts what his executives tell him and focuses on managing production. Like a more traditional business CEO. What made Steve do so well is Steve was an actual user of the products, so most of the time, if Steve was happy, we were happy too.
So sad this is how modern apple works. The people at the genius bar should just say, "well, frankly, we're not going to help you, but here's a form you can fill out to launch a class action lawsuit and then we'll talk."
I can imagine a Steve rant: "Can anyone in this room tell me what the keyboard on a $5,000 laptop is supposed to do?"
"Type keys?"
"Then why doesn't this one ****ing do that?!!! You should all hate yourselves!"
[doublepost=1527100227][/doublepost]
Uhhhh..... you're saying the purpose of Apple is to make its stock go up?
If you look at any other metric, Tim Cook has come nowhere close to Steve's improvement rates. Just look at the classic revenue/profit charts over the years. And if the user experience keeps dropping and dropping and dropping, eventually, enough people will desert the platform that the stock price will collapse. Any decent CEO of Apple should care about the actual experience with their products. I fear the issue with Tim Cook is he actually can't tell - he's not a real user - he just trusts what his executives tell him and focuses on managing production. Like a more traditional business CEO. What made Steve do so well is Steve was an actual user of the products, so most of the time, if Steve was happy, we were happy too.
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I am FRUSTRATED with mine... I absolutely love the keyboard, it's my favourite keyboard ever. I have the 13" MacBook Pro with touch Bar - first model not the new model. I got the MacBook early January 2017, and about a month later, my Caps Lock key broke. Due to no Apple store close by, I put the issue off as I never use the caps lock key... but I eventually brought it in, only to be told they will clean it. The genius tried to convince me that the keyboard was fixed, but it wasn't. I brought it back a while later and they then replaced the caps lock key itself, but the issue persisted, again, the genius tried to tell me it was fixed, but it wasn't. My warranty then ran out, and I tried to bring it back, but no luck. I'm frustrated that I have had a broken keyboard since the first month of usage and Apple refused to fix it.
HobeSoundDarryl
macrumors G5
Testing, smesting. This design was "thinner." Thinner almost rules all, second only to bean counting.
Plus fans will buy anyway.
Plus fans will then blame lawyers or fellow consumers like it's their fault their keys are sticking. Who cares about other consumers if I'm unaffected? We all know the correct thing to do is just throw it away and buy another. Besides, Apple really needs the money.
Pesky consumers should be honored solely for the privil_g_ of g_tting to us_ th_s_ k_yb_ards wh_th_r k_ys stick _r n_t.
Ut _h!
D*mn Lawy_rs and fell_w c_nsum_rs! N_w th_y hav_ zapp_d MY MB with th_ir _vil & gr__dy ways.
All
(but barely)
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I would imagine a lot of testing was done in the lab with machines pressing keys. Not an environment where dirt would easily accumulate.
Nope, physical touching is so 2016. The next Mac will be entirely controlled through Siri. You're welcome.
If stock price is the most meaningful metric, that is a bad thing.
"what makes you think if cook gets fired someone better is going to replace him? Remember what happened to Microsoft after gates"
This is what happened to Apple after Jobs.
This is what happened to Apple after Jobs.
Yes, lawyers make money, but this is an incentive for them to take on this type of case. The incentive is needed because lawyers on the plaintiffs' side do not get paid at all unless they are able to force a settlement or obtain a money judgment. No one would take this on unless there were an incentive at the end. And they do a *ton* of work to get to the point of settlement/judgment.
Also, individual plaintiffs who want to recover more (and bear their own legal fees and litigation risk) have opt-out rights.
I'll take my faster processor, faster RAM, faster SSD, and faster I/O interfaces instead.
You're paying 80% of the price for the 2015 model, that's 4 generations behind. Seems pretty silly.