In helping family and friends with Apple issues, I’ve noticed a pattern where many of them think their Apple ID is their password. This might clear that up for some of them?
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The curse of free tech support:
A large segment of the population think they "know" technology because they used gadget X in a limited capacity. They can be identified by the inability to explain the difference between texting, email, wifi and the internet. Give a man a fish and you feed him for a day. Try to teach him to fish and he becomes agitated and confused, accusing you of not wanting to help.