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Apple in Best Buy Pilot Over?
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Foxer said:
You, my friend, seem to have some issues you need resolved. Don't they have shrinks in Milwaukee?
Best Buy... is an OXYMORON
Happy to hear that Apple decided to not pursue any further relationship with Best Buy...
Happy to hear that Apple decided to not pursue any further relationship with Best Buy...
bousozoku said:
I must have submitted about 3 applications over the course of the summer to my local CompUSA--I wish they'd hire me. I know the stuff like the back of my hand.
neoelectronaut said:I must have submitted about 3 applications over the course of the summer to my local CompUSA--I wish they'd hire me. I know the stuff like the back of my hand.
I wish they would hire people who knew computers . The people at my compusa are idiots. Do they make you take a test or something, cause they don't know anything. I was at the digital camera section and just thought lets see how much he knows i asked whats the difference between optical and digital zoom ( i know the difference, photography is a hobby of mine) He didn't know and had to ask the manager
The compusa near me has a very knolegable apple specialist, he helped me alot and answered my questions.
I think if apple did sell to best buy, i think it would do well because there are alot of bestbuys (atleast around me) i think if they hired there own staff (who knew macs) it would do just fine.
I live in SF and visited the SF Best Buy many times during the short period (1 year?) that they sold macs. It was pathetic. They had Mac hardware, but absolutely no software. Moreover, the salespeople knew nothing about them. They didn't seem to know what to do with the Mac section, so they largely ignored it. They didn't even try to sell them. It was odd.
The SF CompUSA, which is a block from the SF Apple Store, has its own Mac section and does sell Mac software. They also have an Apple employee who is very knowledgeable and forthcoming. Sadly, that's the best I can say about CompUSA. The actual CompUSA employees are so incompetant and go out of their way to avoid you that it makes you want to scream. Also, they don't restock their shelves..
A typical CompUSA experience for me is to make sure a store has it by checking online.. Yep.. has it in stock. Go down to the store. Can't find it anywhere. Try to track down an employee. This usually takes about half an hoour as they go out of their way to avoid you. Then spend the next 30-45 minutes being lead on a wild goose chase only to either get up out of sheer frustration or finally get what you want. Everyone at that CompUSA must hate their jobs because they treat the costumers like ******.
I remember leaving one time so angry on to my next errand which was to buy a book at Borders in Union Square. At Borders, I had an awesome experience. There were people on every floor at help desks and were very friendly and curteous. People were going out of their way to help me find the book. It was a surreal experience. It was like I had gone through the underworld (CompUSA is below ground) and into the heavens (Borders has multiple levels above ground). if only computer stores could attract employees with the same love for helping people as book stores do. Ah well.
(At Fry's they largely ignore me, but atleast aren't bordering on hostile like ComPUSA.)
The SF CompUSA, which is a block from the SF Apple Store, has its own Mac section and does sell Mac software. They also have an Apple employee who is very knowledgeable and forthcoming. Sadly, that's the best I can say about CompUSA. The actual CompUSA employees are so incompetant and go out of their way to avoid you that it makes you want to scream. Also, they don't restock their shelves..
A typical CompUSA experience for me is to make sure a store has it by checking online.. Yep.. has it in stock. Go down to the store. Can't find it anywhere. Try to track down an employee. This usually takes about half an hoour as they go out of their way to avoid you. Then spend the next 30-45 minutes being lead on a wild goose chase only to either get up out of sheer frustration or finally get what you want. Everyone at that CompUSA must hate their jobs because they treat the costumers like ******.
I remember leaving one time so angry on to my next errand which was to buy a book at Borders in Union Square. At Borders, I had an awesome experience. There were people on every floor at help desks and were very friendly and curteous. People were going out of their way to help me find the book. It was a surreal experience. It was like I had gone through the underworld (CompUSA is below ground) and into the heavens (Borders has multiple levels above ground). if only computer stores could attract employees with the same love for helping people as book stores do. Ah well.
(At Fry's they largely ignore me, but atleast aren't bordering on hostile like ComPUSA.)
Consumer Alert!
In this morning's Dispatch (Columbus, Ohio newspaper) there was an article on how the state of Ohio is sueing Best Buy for a number of violations including:
1)Selling used goods as new
2)Refusing to honor sold warranties
3)Charging illegitamite restocking fees
4)Refusing to give cash back on returns, despite leading the customer to believe that this was an option at the time of sale
5)Swapping defective goods under warranty purchased by consumer for a less expensive model
I even read a story of how someone purchased a "new" piece of hardware, but could not register it because it had already been registered before.
I know that I will be staying away from Best Buy
In this morning's Dispatch (Columbus, Ohio newspaper) there was an article on how the state of Ohio is sueing Best Buy for a number of violations including:
1)Selling used goods as new
2)Refusing to honor sold warranties
3)Charging illegitamite restocking fees
4)Refusing to give cash back on returns, despite leading the customer to believe that this was an option at the time of sale
5)Swapping defective goods under warranty purchased by consumer for a less expensive model
I even read a story of how someone purchased a "new" piece of hardware, but could not register it because it had already been registered before.
I know that I will be staying away from Best Buy
2A Batterie said:
Wonder how soon they get slapped with age discrimination suits. At least here in the DC area, you would be hard pressed to see anyone but managers above the age of 40. I know of a couple "retirees" that tried for jobs there, but never got a call back.
BornAgainMac said:
He's right. Macs are:
1) Quicker. Photoshop anyone?
2) Easier. I mean, Apple invented the GUI. And they've gotten pretty darned good at improving it.
3) Definitely more seductive. I mean, just look at them. They are gorgeous. Even the "Ugly" G5 has a much more interesting, cooler look than the "ooh, it's black -- that matches my desktop phone" Dell box.
This passes the Yoda 3-part test for the Dark Side. Now give me my freakin' LIGHTNING BOLTS!!! BWAA HA HA Ha ha heh herm, uh.... where's my house?
-rand()
neoelectronaut said:I must have submitted about 3 applications over the course of the summer to my local CompUSA--I wish they'd hire me. I know the stuff like the back of my hand.
It sounds to me like you would be an ideal candidate to hire. It's to their benefit to hire the best person for the job. You should be persistent, contacting the manager occasionally. The Apple Specialist at our local CompUSA seemed to be very knowledgeable.
wdlove said:
Well, I was in-store last weekend when I saw that they had 4 positions that they were hiring for. I need a job, so I applied for "Software-Accessories" (salesman in that department, I guess) so I applied. This is the third time, after I applied in January and in May. I called this morning to get an update (I figger if I show interest they may thing I really want the job) and the woman that answered the phone said that the woman that handles job hiring and whatnot wasn't in that day, but she'd give her a message to call me tomorrow. If I don't get a call tomorrow I'm calling Sunday or Monday.
My experiance receiving a position in sales is you have to call, call, call like carzy. And always speak to a manager. One time when I needed a job pretty badly (I was about 17 and had a car) I applied for alot of sales jobs for computer stores. I think I applied to 25 stores if memory serves, and one, seriously ONE store called me back. And I knew my stuff inside and out and every place knew this yet I still received just one call.
This is why if I go to BB or CompUSA and I either get poor service or no help at all, I get majorly pissed.
This is why if I go to BB or CompUSA and I either get poor service or no help at all, I get majorly pissed.
Jobs....
Yep... It's not only true for the sales jobs though. A couple summers ago, I was laid off from my corporate I.T. job (of 6+ years!), and I was desperate to find any computer-related work. I have plenty of experience as a technician, so I tried to find in-house or on-site tech work, primarily. What I discovered was a situation where the people responsible for doing the hiring were very reluctant to return my phone calls or set up an interview - mainly because they were so busy taking care of everything else. (When they're short-handed, they try to cover for it by doing some of the work themselves - and then they find themselves in a "catch 22" where they get further and further behind if they take out time to do a bunch of interviews and talk to candidates.)
Eventually, many of these people end up hiring a personal friend, or a direct referral from another employee. Most times, these people aren't the "best person for the job", but rather, they were the "most convenient person for the job". So I guess it all goes back to the old saying, "It's not what you know, but WHO you know."
Yep... It's not only true for the sales jobs though. A couple summers ago, I was laid off from my corporate I.T. job (of 6+ years!), and I was desperate to find any computer-related work. I have plenty of experience as a technician, so I tried to find in-house or on-site tech work, primarily. What I discovered was a situation where the people responsible for doing the hiring were very reluctant to return my phone calls or set up an interview - mainly because they were so busy taking care of everything else. (When they're short-handed, they try to cover for it by doing some of the work themselves - and then they find themselves in a "catch 22" where they get further and further behind if they take out time to do a bunch of interviews and talk to candidates.)
Eventually, many of these people end up hiring a personal friend, or a direct referral from another employee. Most times, these people aren't the "best person for the job", but rather, they were the "most convenient person for the job". So I guess it all goes back to the old saying, "It's not what you know, but WHO you know."
Dr. Dastardly said:My experiance receiving a position in sales is you have to call, call, call like carzy. And always speak to a manager. One time when I needed a job pretty badly (I was about 17 and had a car) I applied for alot of sales jobs for computer stores. I think I applied to 25 stores if memory serves, and one, seriously ONE store called me back. And I knew my stuff inside and out and every place knew this yet I still received just one call.
This is why if I go to BB or CompUSA and I either get poor service or no help at all, I get majorly pissed.
Sneeper said:
OT, but I am glad you had such a good experience at Borders! I work for a Borders in MA, and it makes me happy to see the company is doing a good job executing their vision all over the country (gives me some extra job security ;-))
And, uh, best buy sucks. worked for them too. before borders. like night and day.
So..should I have called sooner?
And if they don't call me back tomorrow, should I call, call, call again?
And if they don't call me back tomorrow, should I call, call, call again?
:-(
I feel bad for you guys with bad experiences at Best Buy.
But at least the Maple Grove, MN location is better than yours.
The Best Buy there has a mp3 player section with the iPod and it has more accessories available than any other mp3 player there. In the desktop section there was the eMac and the 17" iMac next to eachother. The Apple laptops were more mixed in with the other laptops, with the iBook near the middle and the PowerBook near the end. There was plenty of Apple software there, and it was all seperate from the PC software, on shelves under the Macs. I only wish St. Cloud, Eau Claire (WI) and Coon Rapids would someday get Macs.
The only thing that bugs me is when I ask why they don't have Macs they always say that they are only online. That irritates me...
I feel bad for you guys with bad experiences at Best Buy.
But at least the Maple Grove, MN location is better than yours.
The Best Buy there has a mp3 player section with the iPod and it has more accessories available than any other mp3 player there. In the desktop section there was the eMac and the 17" iMac next to eachother. The Apple laptops were more mixed in with the other laptops, with the iBook near the middle and the PowerBook near the end. There was plenty of Apple software there, and it was all seperate from the PC software, on shelves under the Macs. I only wish St. Cloud, Eau Claire (WI) and Coon Rapids would someday get Macs.
The only thing that bugs me is when I ask why they don't have Macs they always say that they are only online. That irritates me...
puckhead193 said:I wish they would hire people who knew computers . The people at my compusa are idiots. Do they make you take a test or something, cause they don't know anything. I was at the digital camera section and just thought lets see how much he knows i asked whats the difference between optical and digital zoom ( i know the difference, photography is a hobby of mine) He didn't know and had to ask the manager
The compusa near me has a very knolegable apple specialist, he helped me alot and answered my questions.
I think if apple did sell to best buy, i think it would do well because there are alot of bestbuys (atleast around me) i think if they hired there own staff (who knew macs) it would do just fine.
Welcome to the downfalls of capitalism. They hire the cheapest, to satisfy their perception of the "average" consumer. Of course they won't spend the money to hire computer programmers or hardware engineers to tell you what is true and real, that way, they'd be bandrupt, as well as all the hardware companies would have to produce real competition to generate good technologies instead of the profit driven crapology like the P4 since the consumer would know "too much" from the salesmans.
wdlove said:
find out for sure if they are hiring too if they aren't then all the calls in the world won't matter.
and yea, it sucks if they take your app and they aren't hiring...
finally, ask for the hiring manager. there's usually one person to reach, don't settle for another manager or you'll just be a note in someone's inbox.
RE: BEST BUY AND APPLE PRODUCTS!!!!!!
Just to clarify for everyone on this board, I am currently an employee with Best Buy and can tell you that Apple is going nowhere. Granted, any launches that both companies have tried within eachother has been a little stunted, it is solely due to the high demand for Apple products within the marketplace right now. Sooner than later you should be able to see ALL, yes, I repeat, ALL APPLE PRODUCTS on display at your local best buy. And they will be here to stay. Period.
Just to clarify for everyone on this board, I am currently an employee with Best Buy and can tell you that Apple is going nowhere. Granted, any launches that both companies have tried within eachother has been a little stunted, it is solely due to the high demand for Apple products within the marketplace right now. Sooner than later you should be able to see ALL, yes, I repeat, ALL APPLE PRODUCTS on display at your local best buy. And they will be here to stay. Period.
xy14 said:I feel bad for you guys with bad experiences at Best Buy.
But at least the Maple Grove, MN location is better than yours.
The Best Buy there has a mp3 player section with the iPod and it has more accessories available than any other mp3 player there. In the desktop section there was the eMac and the 17" iMac next to eachother. The Apple laptops were more mixed in with the other laptops, with the iBook near the middle and the PowerBook near the end. There was plenty of Apple software there, and it was all seperate from the PC software, on shelves under the Macs. I only wish St. Cloud, Eau Claire (WI) and Coon Rapids would someday get Macs.
The only thing that bugs me is when I ask why they don't have Macs they always say that they are only online. That irritates me...
Do you have to lie on the floor to see the iPods up close? I've been to 6 or 7 different central Floriduh Best Buy stores and all of the iPods are at shoe level. The display at Target is much, much better.