If you read carefully, the directions suggest going to that site to see if you have an affected model.
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Apple Initiates Repair Program for 2011-2013 MacBook Pros With Video Issues
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If you read carefully, the directions suggest going to that site to see if you have an affected model.
I had the same response, maybe we'll have to wait 'til 27th before UK goes live.
My 2012 15" rMBP didn't show those issues YET but the fans were spinning like crazy upto 6000 rpm when doing anything remotely taxing, even playing youtube videos, SMC Fan Control app showed internal temps upto 105 CENTIGRADE, I went back 3 times, had a new fan, then a new logic board, still no improvement, It got so I wouldn't use it, eventually tested a 2013 model which ran many degrees cooler running the same apps from a cloned ssd of my drive and that was enough to convince me to replace my machine myself.
I now have a later spec 2013 version of the same machine and it's 40-50 degrees cooler. Tell me that was not a problem!
I'm out of pocket by £100s on this not to mention al the time I spent on it.
Not Happy
For all you guys tiping in the serial and get no "Yes you can use this program to repair your computer" - you dont get this on that page. You need to read the page.
You enter the serial to see what your macbook is, which model. late 2011 eraly 2011 etc..
And then on the main page you look at the list if that model is in it.
You enter the serial to see what your macbook is, which model. late 2011 eraly 2011 etc..
And then on the main page you look at the list if that model is in it.
I had that issue on mine and they swapped the screen for a replacement, no problem.
Your first priority should be to file a police report and make sure the serial number is correctly entered into NCIC.
Whenever I buy used equipment that has a serial number any local police department will check the serial number over the phone to see if its stolen. That's where the National Crime Information Center database would be your friend. I hope you get it back. I had a nice bicycle stolen in college and it was recovered a few weeks later. Punks tried to alter its appearance so they owed me restitution (and interest) and I still got to keep the bike. Good things can still come of this.
I'm in the same boat -- I have a late 2011 model, but I probably don't use it for enough graphically-intensive things for this problem to crop up. I have in recent months, though, noticed the screen flicker when switching from integrated to discrete GPUs, which makes me suspect it's beginning to fail. I'm not sure if this is enough to go for the repair. I guess the big question will be whether this program will still be in effect if the GPU really craps out in a year or two.
I have two late 2011 (i7 2.5) machines at home. One of them is exhibiting the same issues that was referenced above. (The other machine is seemingly fine.)
I've yet to have anything repaired on the one with the fan issue because it still functions in every other manner, however perhaps this is the time (at least during the next year) to have the issue addressed...
Well firstly now that they've flagged it as an 'issue' I think in 1-2 years if it fails you should still be safe. I am not sure if you can take it in when there are no obvious faults happening.
Secondly, just because you're not doing GPU intensive processing there can still be failures. If you're having flickering perhaps you could try to run the Apple Hardware Test (AHT). It should already be installed on your computer, worth a shot anyway. This is the basic diagnostics Apple would use anyway..
That's totally unrealistic.... They need a solid statistic base before deciding it's a systemic failure deserving an out of warranty repair campaign.
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Correct. A lot of anecdotal evidence on this forum
Based on Apple's policy for all previous Repair Extension Programs, Apple will not repair computers that do not have the listed symptoms. The repair program runs for one year; after that, Apple won't fix these for free anymore.
Long after? For many users the Applecare expired just a few months ago (all late 2011 and 2012 owners).
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In the US people start class actions about almost everything....
Ok - that's very useful information. Thank you for correcting my statement.
If a machine has been repaired (by 3rd party), will Apple rebate?
According to the information page, yes, they will reimburse repairs done by authorized repair centers.
I did. I was told that they did not have a "process" beyond testing and doing repairs. How's that for inspiring customer loyalty?
Apple didn't charge for defective units under warranty, so your post is full of BS.
In Europe warranty is two years, and if you spend 1800-2000 for a notebook without Applecare you're not so smart. Thus most of the early affected users were covered by warranty. Last year customers affected will be reimbursed according to this article.
They seem not to be able to understand basics.....
According to their logic a company should start a massive recall campaign based on a bunch of vocal forum complainers and not a solid statistics.
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Stop speaking about logic on this forum, mate
Take it in and ask.
If it doesn't reproduce on an external display, is only a single line then it's likely a display panel fault.
Stupid post.
Lets blow this myth apart once and for all. If you buy a 3 year NBD support pack that the likes of Dell & Lenovo offer then you have no issues (they even offer 4 years now and accidental damage!). If you choose not to purchase support (or Apple Care in Apple's case) and start having issues outside the initial 12 months warranty, then you have issues. That applies to Apple and any other vendor.
Yes, Apple can be a little more lenient than the others, but I can think of just as many horror stories when it comes to support hell with Apple notebooks as I can with Lenovo/Dell/Sony.
For the record, I have owned many Vaio & ThinkPad laptops and never had an issue with my Vaios. The couple of issues I've had with ThinkPad's were resolved within a day or two when the engineer came to my house/place of work to swap out some parts. Now that is service.
I adore my 15" Mid-2012 NonR MBP. She be decked out with all the RAM and SSDs. Other than the 512MB memory being a little lacking now, that thing handles anything I throw at it.
, going further than most other computer manufacturers. Although it should have done this before the lawsuit.Survey poll in forums like this are meaningless. Only Apple has the real numbers involved.
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My late 2011 mbp still working fine after three and half years.
Even if it will fail in a few months I'll be satisfied, since 3+ years of daily use are reasonable expectation for me.