Apple Investigating Two Possible iPhone 8 Plus Battery Failures

[MacRumors]

Apple is investigating after two iPhone 8 Plus owners shared pictures of the device burst open due to possible battery failure.

iPhone 8 Plus burst open due to possible battery failure via iFeng​

"We are aware and are looking into it," an Apple spokeswoman confirmed to MacRumors.

The first customer is reportedly a Taiwanese woman, who said her iPhone 8 Plus burst open despite charging with an official Apple power adapter. Chinese media sites reported that the device has been returned to Apple, as part of its routine investigation of these isolated incidents every year.

A second customer from Japan shared a picture of an iPhone 8 Plus with the display assembly detached from the device's aluminum enclosure.

iPhone???????????Apple?????????! pic.twitter.com/sRx6orgxi6 - ???? (@Magokoro0511) September 25, 2017

In both cases, it appears that the battery may have swelled due to gases inside. The expansion then placed too much pressure on the display, causing it to pop open, which may actually help avoid a fire.

No Need to Worry

With millions of iPhones coming off of Apple's production lines every time new models launch, it's common for a few to have battery failures.

It's simply an inevitability with lithium-ion batteries.

It happened with some iPhone 7 models, and it'll probably happen with iPhone X and whichever models come after.

It's only when reports of battery failure become a larger trend, as Samsung learned the hard way after dozens of Galaxy Note 7 devices caught fire last year, that it truly becomes a problem.

Update: A third iPhone 8 battery failure is being reported in Hong Kong.

Article Link: Apple Investigating Two Possible iPhone 8 Plus Battery Failures

 

[farewelwilliams]

they probably dropped it as they were trying to unbox faster by force pulling the bottom of the box when they should have just waited for the box to slowly uncover.

 

[thadoggfather]

Will apple have a note 7-2017?

 

[826317]

It's so surprising that this still makes the headlines every year. It's not like they're actually exploding in masses like some others have done in the past...

 

[Fraye]

they probably dropped it as they were trying to unbox faster by force pulling the bottom of the box when they should have just waited for the box to slowly uncover.

That'd be difficult to do with all the literature placed above the iPhone in its cradle

 

[thisisnotmyname]

Everybody panic! Non-issue if two devices had batteries swell and no fires or explosions.

 

[alex00100]

This will be on first page on every website by tomorrow morning, mark my words.

 

[Pez555]

Batterygate

 

[OneMike]

It's so surprising that this still makes the headlines every year. It's not like they're actually exploding in masses like some others have done in the past...

That’s how it starts though

 

[mytawalbeh]

Samsung users would be like we had this feature for more than a year.

 

[Septembersrain]

I wouldn't worry just yet. We've seen swelling batteries in a lot of devices. This isn't the same as the Note 7. They even said it was due to an issue with the Note 7 and not particularly the battery that was at fault.

We need to just keep our eyes out if it becomes more widespread.

 

[G-News]

It bursteded open. I bursteded out in tears.

 

[Jsameds]

Defect rates are a thing, especially with Li-Ion batteries.

A small number of failures is normal, it’s when it becomes a large number of failures when you should start to worry.

 

[Wildkraut]

Iirc Apple orders the Battery from Samsung.
Greetings from Samsung, looks like they found the best way to $#@* Apple.
But of course this wasn’t on purpose! *cough - cough*

 

[falainber]

I wouldn't worry just yet. We've seen swelling batteries in a lot of devices. This isn't the same as the Note 7. They even said it was due to an issue with the Note 7 and not particularly the battery that was at fault.

We need to just keep our eyes out if it becomes more widespread.

No they didn't.

 

[DudeDad]

You dropped it wrong

 

[macTW]

Will apple have a note 7-2017?

Yes. 2 phones out of the 10+ millions shipped.

Non-issue - gate

 

[Falhófnir]

they probably dropped it as they were trying to unbox faster by force pulling the bottom of the box when they should have just waited for the box to slowly uncover.

That sort of damage has clearly been caused by the panel being pushed out from inside, we’re not talking about a shattered screen here...

I wouldn't worry just yet. We've seen swelling batteries in a lot of devices. This isn't the same as the Note 7. They even said it was due to an issue with the Note 7 and not particularly the battery that was at fault.

We need to just keep our eyes out if it becomes more widespread.

No, I’m pretty sure it was found to be a fault with the batteries.

Hopefully there won’t be hysteria over this, apple’s doing the right thing by conducting their own tests ... was this ever a problem with previous launches? It might otherwise be that sitting on suppliers to reduce battery unit prices has caught out both Samsung (majorly) and Apple (less severely)

 

[thadoggfather]

Yes. 2 phones out of the 10+ millions shipped.

Non-issue - gate

That's how it starts

But I'd say unlikely as well

 

[flat five]

that's a failure of glass replacement system.. not the battery swelling

 

[Eorlas]

>me last year to note 7 friends

"hey, did you turn in your phone yet? im worried you might get hurt."

>android people this year to anyone with an iphone

"hey, now your phone is doing it too! apple sucks, obligatory haha at the end of every sentence even when there is no humor."

 

[Starfyre]

If this happened to the iPhone X after waiting over a month for it... X.X

 

[budselectjr]

Always is somewhere in China.

 

[5105973]

That sort of damage has clearly been caused by the panel being pushed out from inside, we’re not talking about a shattered screen here...

No, I’m pretty sure it was found to be a fault with the batteries.

Hopefully there won’t be hysteria over this, apple’s doing the right thing by conducting their own tests ... was this ever a problem with previous launches? It might otherwise be that sitting on suppliers to reduce battery unit prices has caught out both Samsung (majorly) and Apple (less severely)

It was a combination of flaws in the battery and poor design:

"In a news conference that took place on Monday morning in South Korea, Samsung and outside experts said batteries made by two suppliers contained flaws that allowed the phones to overheat and in several cases catch fire. But they also cited what they said were flaws in the design of the phone, including an unusually thin lining between the electrodes of the battery."

Source:

https://www.nytimes.com/2017/01/22/business/samsung-galaxy-note-7-battery-fires-report.html

 

[4jasontv]

Oh, so that's how you open the battery door.