Apple Investigating Two Possible iPhone 8 Plus Battery Failures

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 1, 2017.

  1. MacRumors macrumors bot

    MacRumors

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    [​IMG]


    Apple is investigating after two iPhone 8 Plus owners shared pictures of the device burst open due to possible battery failure.

    [​IMG]
    iPhone 8 Plus burst open due to possible battery failure via iFeng

    "We are aware and are looking into it," an Apple spokeswoman confirmed to MacRumors.

    The first customer is reportedly a Taiwanese woman, who said her iPhone 8 Plus burst open despite charging with an official Apple power adapter. Chinese media sites reported that the device has been returned to Apple, as part of its routine investigation of these isolated incidents every year.

    A second customer from Japan shared a picture of an iPhone 8 Plus with the display assembly detached from the device's aluminum enclosure.

    In both cases, it appears that the battery may have swelled due to gases inside. The expansion then placed too much pressure on the display, causing it to pop open, which may actually help avoid a fire.

    No Need to Worry

    With millions of iPhones coming off of Apple's production lines every time new models launch, it's common for a few to have battery failures.

    It's simply an inevitability with lithium-ion batteries.

    It happened with some iPhone 7 models, and it'll probably happen with iPhone X and whichever models come after.

    It's only when reports of battery failure become a larger trend, as Samsung learned the hard way after dozens of Galaxy Note 7 devices caught fire last year, that it truly becomes a problem.

    Update: A third iPhone 8 battery failure is being reported in Hong Kong.

    Article Link: Apple Investigating Two Possible iPhone 8 Plus Battery Failures
     
  2. farewelwilliams macrumors 65816

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    #2
    they probably dropped it as they were trying to unbox faster by force pulling the bottom of the box when they should have just waited for the box to slowly uncover.
     
  3. thadoggfather macrumors 604

    thadoggfather

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  4. RCS31 macrumors regular

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    #4
    It's so surprising that this still makes the headlines every year. It's not like they're actually exploding in masses like some others have done in the past...
     
  5. Fraye macrumors newbie

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    #5
    That'd be difficult to do with all the literature placed above the iPhone in its cradle
     
  6. thisisnotmyname macrumors 65816

    thisisnotmyname

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    #6
    Everybody panic! Non-issue if two devices had batteries swell and no fires or explosions.
     
  7. alex00100 macrumors regular

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    #7
    This will be on first page on every website by tomorrow morning, mark my words.
     
  8. Pez555 macrumors 68000

    Pez555

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  9. OneMike macrumors 603

    OneMike

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    #9
    That’s how it starts though
     
  10. mytawalbeh macrumors newbie

    mytawalbeh

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    #10
    Samsung users would be like we had this feature for more than a year.
     
  11. Septembersrain Contributor

    Septembersrain

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    I wouldn't worry just yet. We've seen swelling batteries in a lot of devices. This isn't the same as the Note 7. They even said it was due to an issue with the Note 7 and not particularly the battery that was at fault.

    We need to just keep our eyes out if it becomes more widespread.
     
  12. G-News macrumors regular

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  13. Jsameds macrumors 68030

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    #13
    Defect rates are a thing, especially with Li-Ion batteries.

    A small number of failures is normal, it’s when it becomes a large number of failures when you should start to worry.
     
  14. Wildkraut macrumors 6502

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    #14
    Iirc Apple orders the Battery from Samsung.
    Greetings from Samsung, looks like they found the best way to $#@* Apple.
    But of course this wasn’t on purpose! *cough - cough* :D
     
  15. falainber macrumors 6502

    falainber

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    #15
    No they didn't.
     
  16. DudeDad macrumors 6502a

    DudeDad

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  17. macTW Suspended

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    #17
    Yes. 2 phones out of the 10+ millions shipped.

    Non-issue - gate
     
  18. Falhófnir macrumors 6502a

    Falhófnir

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    #18
    That sort of damage has clearly been caused by the panel being pushed out from inside, we’re not talking about a shattered screen here...
    No, I’m pretty sure it was found to be a fault with the batteries.

    Hopefully there won’t be hysteria over this, apple’s doing the right thing by conducting their own tests ... was this ever a problem with previous launches? It might otherwise be that sitting on suppliers to reduce battery unit prices has caught out both Samsung (majorly) and Apple (less severely)
     
  19. thadoggfather macrumors 604

    thadoggfather

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    #19
    That's how it starts

    But I'd say unlikely as well
     
  20. flat five macrumors 603

    flat five

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    #20
    that's a failure of glass replacement system.. not the battery swelling
     
  21. Eorlas macrumors 6502

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    #21
    >me last year to note 7 friends

    "hey, did you turn in your phone yet? im worried you might get hurt."

    >android people this year to anyone with an iphone

    "hey, now your phone is doing it too! apple sucks, obligatory haha at the end of every sentence even when there is no humor."
     
  22. Starfyre macrumors 68030

    Starfyre

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    #22
    If this happened to the iPhone X after waiting over a month for it... X.X
     
  23. budselectjr macrumors 6502a

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  24. GrumpyMom macrumors 603

    GrumpyMom

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    #24
    It was a combination of flaws in the battery and poor design:

    "In a news conference that took place on Monday morning in South Korea, Samsung and outside experts said batteries made by two suppliers contained flaws that allowed the phones to overheat and in several cases catch fire. But they also cited what they said were flaws in the design of the phone, including an unusually thin lining between the electrodes of the battery."

    Source:

    https://www.nytimes.com/2017/01/22/business/samsung-galaxy-note-7-battery-fires-report.html
     
  25. 4jasontv macrumors 6502a

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