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Apple Knew About Bendgate and Touch Disease iPhone 6 Issues Months in Advance of Repair Programs
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If Apple is not honest with the defects of the iPhones, can you really trust them with your privacy?
This, if true, is indeed really sad
Mr Cook should be ashamed of himself
Money over morals
MacRumors appears to be indulging in some intentional amnesia on this issue. Apple provided videos of the torture testing for the iPhone 6 (torque tests, sit tests, three point bend), as well as the measurements from those tests in terms of the bend point for the frames. Both models were well within the industry standard at the time.
Shameful post. Before you make such outrageous allegations, you should provide some support. Apple is among the most ethical Fortune 500 companies today.
I thought ad hominem attacks were moderated here - I guess not.
B-b-b-but 80% of the market's smart phone profits!
Yup, we're waiting. Meanwhile I'm sure Apple has many top secret memos going around as we speak that they know full well about the myriad of 2016/2017 Keyboard issues. Plausible Deniability for T.C. haha.
Just because the chassis withstands bending doesn’t mean the logic board is designed well.
Touch Disease is all about the lack of underfill and protective cap on certain chips.
Too easy...2014 isn't really that long ago. Apple already addressed this issue in detail. The iPhone 6 met the industry standards of the time for the strength of the case. It's actually kind of sad that MacRumors is attempting to turn it into a "controversy" again. This was heavily reported on long ago.
https://www.recode.net/2014/9/25/11...sting-labs-where-phones-are-bent-all-day-long
OK, I'll bite. There's nothing to defend here. Apple knows their own tolerances and these devices fell within those tolerances. Unless they have deceived customers or lied to the court, these are all just numbers that every company has to assess for themselves.
This is ridiculous. Knowing that there might be an issue is very different than validating that the issue is real, and determining how to fix it. That takes some time.
Now, the MacBook keyboard issue seems to be different, though, and Apple needs to own up to that. It's not a simple repair, though, so they are going to resist that...
Now, the MacBook keyboard issue seems to be different, though, and Apple needs to own up to that. It's not a simple repair, though, so they are going to resist that...
Apple has totally forgotten what it feels like when not many customers want to buy your products. They don't even need to try hard anymore. They could introduce a worse off design and people will still buy it!
My old iPhone 6 bent while riding a rollercoaster. I went to an Apple store the very next day to address the issue thinking I would have to purchase a new phone. They replaced my phone for a new one for free.That happened in 2016. No complains here.
I had a similar case.
Taking photos at my son's birthday party. stop go to take more and the screen was black. took it in to the Apple store 2 days later (Monday) and the guy said, "oh you have a slight bend, see it? we'll need to fix this for you. but we are really backed up and short-handed. would you mind if we give you a replacement device instead?"
sure...out of the store within 10-20 minutes.
The battery replacement, that was a different fiasco,
What is also missing here is under what conditions is it 7.2x likely to fail? Just in general? If the user sat on it? I think there is an interesting argument here- I don't think anyone would argue that every iPhone needs to be stronger than the one before it. I think if the user sat on their phone, one could argue that a handheld computer need not be designed to accommodate being sat on. What kind of abuse should the device be designed to take? And consider that there are people who would prefer thin-ness to durability and vice versa.
IMO, the keyboard issue seems to be the exact same internet echo chamber effect as "bend gate". Some people here and there experience an issue and then internet sites and bloggers pick it up and run with it, despite having no real numbers to cite. Nobody has a clue if this is really statistically significant or not, but it's reported on as if it is.
The phone was bigger and thinner and made out of aluminium which is a pretty soft, pliable metal. When the news first started coming out about phones bending I rolled my eyes so far back into my brain it hurt.
What do people expect from Apple tech - everything to be indestructible? If you take care of your stuff, it lasts. I don't sit on my phones and logically, they don't bend or break. I did sit on one of my first phones ( I think it was a Nokia 8260 or 8310) and it broke. Why is this the manufacturer's fault?
What do people expect from Apple tech - everything to be indestructible? If you take care of your stuff, it lasts. I don't sit on my phones and logically, they don't bend or break. I did sit on one of my first phones ( I think it was a Nokia 8260 or 8310) and it broke. Why is this the manufacturer's fault?
Let’s not try to revise history.
The iPhone 6 didn’t meet industry standards. It lacked underfill on the touch chips that every other manufacturer applies on larger chips. Apple applied underfill on the iPhone 5s but stopped with iPhone 6 to save a few pennies.
Just because the iPhone 6 chassis superficially resists minor bending doesn’t say anything about the logic board.
That’s like crash testing a car without looking at the condition of the dummy inside.
I kind of expect Apple to not publicly admit that there's a problem, but it really annoys me when you're in the genius bar and they feed you the same lines, especially the generic "very few people actually have this issue and it's almost always their fault."
No. Apple quietly fixes their current phones, then charges $149 to fix the problem for those who have the defective models.
(Edit: corrected the price)
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Go read some of the linked MR articles. Some of the excuses are pretty hilarious. Even funnier some of those people still exhibit the exact same behavior in 2018.
Come say that to my face! Tim isn’t a crook not one bit. Stop trolling!
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Yes I trust them!
Or if 7.2x more likely to fail than the 5s is actually statistically significant vs. the industry standard of the time. Apple already provided the numbers back in 2014 that showed the iPhone 6 was well within standard tolerances. It was extensively tested for bend tolerance before it was sold to the public.