No, you can't trust them or any company with your privacy, it must be assumed that any data you given to any company is now public knowledge. At least Google and some other companies tell you what they are actually doing wiht your data in plain, easy to understand English. Apple says they don't sell your data, but if you dig deep enough in the TOS, they can and they can do so without telling you they did so.
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Apple Knew About Bendgate and Touch Disease iPhone 6 Issues Months in Advance of Repair Programs
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Actually, if he was aware of these issues before the device was released and released it anyway without fixing the issues, then technically he would have violated several laws in several countries, thus he would indeed be a crook/criminal by the legal definition.
Apple may be respectful of your privacy today. But who knows who will be leading the company in 10 years and what market conditions would persuade Apple to start selling the data they have? Companies change, conditions change, nothing ever remains the same.
And no iPhone 6 has been bent in the last years after people figured out they have to pay for a new phone if they bend it.
I'll take a run at this..
Of course they knew for several months.. how quickly do people think large companies like this can gather data, make decisions regarding these repair programs, and get them rolled out and functional? Just because something is xyz times MORE likely doesn't make it likely. And until the data is in hand, there are no facts.
The wife and I have somehow used launch day iPhone 6 and 6+ models until this day. They've been used, abused, put in pockets, purses... dropped again and again. They're just fine.
When these sorts of issues occur it takes time to collect data to completely understand the significance and respond accordingly.
Like I said, Apple already provided tours of their bend testing facilities and provided the numbers for how the iPhone 6 performed vs. industry standards of the time. It was within the industry standards. As for the "touch disease", Apple is saying that it was drops and not bends that caused the issue per the lack of underfill. Do you really have any hard data that proves Apple wrong there? No. I suppose it's possible that the plaintiffs might have something that could prove it's not caused by drops, but that doesn't seem to be something that's been revealed yet.
Our 6 Plus eventually did bend, but that's because I was deliberately flexing it about once a day to temporarily fix the Touch Disease.
This is a HUGE black eye for Apple. All companies know in advance that there will be problems with their products but this is plain disgusting dishonesty.
Wonder where the, “I drove my car over it and it was fine” brigade are.
Wonder where the, “I drove my car over it and it was fine” brigade are.
this is not the whole truth
please refer to post #46 and take a closer look at what actually went on inside of the iPhone 6 (and the 6 plus even more so)
well, now its is post 44 because a couple of posts got terminated
here it is:
[doublepost=1527185135][/doublepost]
you just temporarily reattached the soldered connections that came loose by prior minor bending
bending defect solved by further bending
there are great YouTube videos out there by a former apple genius or technician specifically about this issue
do not remember much of those, just that she was blond and very competent
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They did. It's called iPhone X.
Despite the often correct disdain for lawsuits, this shows a real benefit of the process. It is called DISCOVERY. Apple is required to retain everything for a good number of years. If a suit is enabled, then Apple has to provide the plaintiffs all its records. Then the hunt for the "smoking gun" ensures. It is hard for an organization to avoid having something damning being produced if they were in the wrong. (Whether or not it is found is a separate issue.) When I was working for a very major hardware tech company that had a dominant market position, everyone had to go to a class in which we were taught what words/subject to never use in emails. I was close to a key witness who was coached for nearly a week by our defense team when we got sued. The training paid off, and we were luckily found not guilty even though we did in fact engineer changes to prolong our monopoly position.
Although I do not have any spidey-sense about "bendgate", my sense is that the battery law suit is likely to find a pretty damning smoking gun. Everything that Apple did in that case appears to have been designed to limit the life of a phone. This makes perfect sense since Apple is extremely dependent now on users replacing their iPhones with each new introduction. Of course, the probability of this decreases as the benefit curve goes asymptotic as the product line matures. Hence I am pretty sure Timmy & Co. thought it best to build in a life-limiter.
Although I do not have any spidey-sense about "bendgate", my sense is that the battery law suit is likely to find a pretty damning smoking gun. Everything that Apple did in that case appears to have been designed to limit the life of a phone. This makes perfect sense since Apple is extremely dependent now on users replacing their iPhones with each new introduction. Of course, the probability of this decreases as the benefit curve goes asymptotic as the product line matures. Hence I am pretty sure Timmy & Co. thought it best to build in a life-limiter.
Of course they knew, it’s obvious the did, they know they have a design flaw with their batteries on the 6, 6S and 7 too but won’t admit it until forced to in court.
I remember people on this site rubbishing bendgate and touch disease as made up or not worth talking about..
Thankfully the courts feel otherwise.
I’m waiting for the French authorities to see if they conclude Apple was forcing people to upgrade their phones by stealth planned obsolescence as that’s illegal in their country...
Apple won’t stop either until it has a massive fine or people put in jail over its behaviour. Hopefully the battery issue will land heafty fines on them.
I remember people on this site rubbishing bendgate and touch disease as made up or not worth talking about..
Thankfully the courts feel otherwise.
I’m waiting for the French authorities to see if they conclude Apple was forcing people to upgrade their phones by stealth planned obsolescence as that’s illegal in their country...
Apple won’t stop either until it has a massive fine or people put in jail over its behaviour. Hopefully the battery issue will land heafty fines on them.
"but the judge providing over the case, Lucy Koh, made some of the information public when she published an opinion on the case earlier this month, and Motherboard shared the details she offered up about the case."
@Juli Clover- It looks like Apple auto-correct changed presiding to providing.
I wouldn't be surprised if there are more lawsuits that spring forth from this news.
@Juli Clover- It looks like Apple auto-correct changed presiding to providing.
I wouldn't be surprised if there are more lawsuits that spring forth from this news.
thank you, I am aware of that and amended it, someone deleted something in the meantime
now it is post no 44
quoted it directly in my above post
I purchased a new unlocked 6 plus and had this issue fairly shortly after a year, and ended up having to live with the problem for almost another year, because the only option provided was a full cost-replacement. When they finally introduced the replacement program, I begrudgingly paid $150 to replace my phone. They took my phone and gave me a pink 16GB loaner, as they said they had to check my phone for "modifications". After 3 or so days I received a call and went back to the store to get my replacement. Within 24 hours of picking it up, it began displaying signs of "touch disease". So I ended up having to go to an Apple store 3 times to get it fixed.
Less than six months later it started having issues again right before a big trip and since the "repairs" only have a 60 day warranty, I had to pay for the replacement program AGAIN. So I've dumped roughly $1500 and significant time into the phone. I haven't purchased an Apple product since, and I have signed up to be part of the class-action and I will do everything in my power to ensure my story gets heard. It's absolutely disgraceful a company making this much money not only doesn't support their products, but then charges their customers to fix the issue.
The best part was when the "genius" who helped me claimed the only way it could happen is if I mistreated/dropped my phone and then charged me to replace it with a unit that already had the problem direct from Apple.
Less than six months later it started having issues again right before a big trip and since the "repairs" only have a 60 day warranty, I had to pay for the replacement program AGAIN. So I've dumped roughly $1500 and significant time into the phone. I haven't purchased an Apple product since, and I have signed up to be part of the class-action and I will do everything in my power to ensure my story gets heard. It's absolutely disgraceful a company making this much money not only doesn't support their products, but then charges their customers to fix the issue.
The best part was when the "genius" who helped me claimed the only way it could happen is if I mistreated/dropped my phone and then charged me to replace it with a unit that already had the problem direct from Apple.
And yet so many apple fans continued (even to this day) to say that its not an issue, it only affected 8 people.
Interestingly enough, my 6S had the phantom touch issue. Verizon was going to replace it for free, but I opted for the $100 upgrade to the 7.
The only "smoking gun" in the battery lawsuits is that ALL phone-sized lithium ion batteries can be negatively impacted by high temperatures, low temperatures, low remaining charge, and number of charge cycles. Nobody is going to be able to disprove the science of lithium ion batteries in court. So all they're left with is the wording Apple used in the original iOS update and whether or not they can be legally held liable for using a general term like "power management" in the update text instead of specifically spelling out exactly what was done.
Every competent manufacturer of every product should know the most likely causes of failure in any product they sell. That doesn't mean they expect them to fail, but rather what piece may be most likely to cause the failure. They know these things with cars, TVs, bikes, and every other product out there. It's part of engineering nearly everything. In no way does it mean they expect that piece to be a source of major failure. No company would launch a product they expected to see significant failure from a single source.