Before October 2020 does not include any manufactured after October 31, 2020. So no, not all of them.
Let me know if I can answer any other questions to which the answer should be obvious.
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Apple Launches AirPods Pro Service Program for Crackling/Static Problems and ANC Issues
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Before October 2020 does not include any manufactured after October 31, 2020. So no, not all of them.
Let me know if I can answer any other questions to which the answer should be obvious.
Would you rather Apple not repair anything free of charge? Like pretty much any other manufacturer of electronics.
Two years?
Nice, so I dont really think there's any reason for AC+ then
Nice, so I dont really think there's any reason for AC+ then
I read ‘before October’ as meaning any manufactured in September or earlier may have the issue. Which would make sense - they need to get good ones manufactured and available before announcing the service program.
This happened to me in both AirPods. First it fails the ear tip test. It doesn’t matter if you change the tip size it will always fail. My right one started first. After some time only in the noise canceling mode you will hear this crackling noise. It’s not like a walk-in talkie but more like static on TV. This progressively gets worse. The most annoying thing is that when you walk the movement in the ear causes this noise so pretty much you cannot run with them after that. After a couple of months same problem started on my left one. You can stop using noise cancellation but then that is why I bought the AirPods for. The issue gets worse and the crackling sound occurs in any mode making them unusable if you are moving.
I feel it has to do with dirt in the outer grip on the top of the pods. I could see dirt and tried to clean it but didn’t help.
1. Have you reset them?
2. Have you used with other apps?
3. Have you tried using them with other phones?
4. Have you tried running the ear tip test?
5. Have you tried changing the ear tips?
Good thing no one told me that I am wearing it wrong.
Seeing as today is October 30, 2020, my question is how could any be in existence that were manufactured after October 31, 2020? Or is it a reverse entropy situation like in that Tenet movie?
The point, which you missed obviously, is that Apple has essentially acknowledged that every one made up until very recently has been faulty. This is a big deal for headphones that cost as much as Air Pods Pro. Good for Apple for acknowledging the problem though. Better late than never. But seeing as I got mine replaced a couple months ago with zero argument I figure they knew it was an issue long ago.
AirPods don’t show up on the device list which is surprising because they are tied to your iCloud which enables them to work across all your devices. I think it’s because someone else could pair them to their phones at the same time.
The biggest problem I have is poor charging contacts, despite being clean, etc.
If an AirPod is in the case but not making contact, it is assumed to be 'connected' or actually DOES connect to a device, which then drains the battery on the offending bud even faster so it's almost always flat when the other is 100%
They need to improve that design somehow.
If an AirPod is in the case but not making contact, it is assumed to be 'connected' or actually DOES connect to a device, which then drains the battery on the offending bud even faster so it's almost always flat when the other is 100%
They need to improve that design somehow.
I actually replaced my AirPods Pro last month due to exactly this issue. It was still under warranty and Apple replaced them free of charge. The cool thing about it is you send it back in the mail without ear tips, but they give you a complete set of all three sizes of ear tips when they send the replacements. Though my case is original issue, I look at it as getting a free replacement after a year of use, though having the problem was really annoying and even occasionally painful.
I had the snap, crackle while talking but it wasn’t a big deal to me. ANC seemed to work fine but my main issue was the right AirPod discharging while in the case. Called Apple and they sent me a new case. Didn’t help so I called again and they sent a new set of AirPod Pros. So far, they have been working perfectly
Lol at the many sheep and shills on here (the usual suspects) who said this wasn’t an issue.
Same...three replacements for my family....which is compounded with our store being closed due to the Rona.
I had the crackling in my left ear called Apple. They're still under warranty said I could put a $100 hold on my card and send them in and they would release the hold. I don't have a local Apple Store but I do have a Best Buy. He said I could take them there and they would send it off. I made an appointment. The right started crackling before my appointment date but more random. Didn't cost me a thing or needing a card hold. I don't have Apple Care either. Just the warranty
Geek Squad guy sent both of them off on a Thursday and the replacements were in Monday. Guy said the crackling was the most complained about thing..
Geek Squad guy sent both of them off on a Thursday and the replacements were in Monday. Guy said the crackling was the most complained about thing..
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Appears to be. APP were never ready for prime time. Plagued by QC issues, half baked firmware trying to overcome the design flaws. The flawed inner screen design constantly clogging and causing havoc with the inner microphone............
So I wonder if they fixed the issue and you’ll want to get ones manufactured after October 2020?
I’m on my 3rd replacement. Started to crackle once again lol
I had my right AP Pro replaced about two weeks ago (ten months old). The crackling was maddening. Apple first said they weren't going to charge me, then did. I spent an hour on the phone with them, but they eventually made it right. Now I'm waiting for the left one to go.
Shouldnt these units be recalled? And what is the actual issue that causes these problems I wonder?