EVERYONE BE CAREFUL! CHECK YOUR RECEIPTS IN YOUR PURCHASE HISTORY AND BE PREPARED TO FIGHT!
I bought many iTunes 4K titles only to find that that did the classic bait and switch! Thinking I bought new 4K entitlements for Movies that I already owned in HD, I found on my receipt they sold be HD again! Remember! They are scamming customers by giving free 4K viewing on Apple TV 4K. They left this out of the product announcement as well as their soon to follow clarification release. They said anything you buy or redeem from iTunes would be upgraded to 4K if available.
Here is why it’s a scam! THEY NEVER PLANNED TO SELL YOU 4K ENTITLEMENTS! Check your receipts people for any 4K purchase you made in iTunes! It clearly says HD. If you use Movies Anywhere to link your retailers, Apple tells Movies Anywhere that you bought HD only. So even if Vudu, Google Play, or Amazon have UHD available, you will never get UHD there because they claim it is HD you purchased! So if your Vudu Family members have 4K capable non-Apple hardware, they are robbed of their legal rights to the UHD version.
I’ve been fighting for weeks to get iTunes to reissue my purchase in full 4K so they report to Movies Anywhere as such. They refused to reissue or refund! And I already owned HD of 11 of the 12 titles! Over $180 wasted. If I had bought elsewhere I would get UHD on all MA retailers if they had it available including iTunes. And that is exactly what I’m doing from now on. Buy from Amazon, Google Plus, or Vudu! So later when your Apple TV 4K fails, you will have all your other possibilities to still access the content you paid for! Roku, Fire Stick, Chromecast, and Smart TVs would still work! And their family sharing does NOT force every family member to buy an Apple TV 4K for the UHD content access.
HERE IS THE FOREWARNING. I had to have Amex dispute and chargeback those transactions since Apple refused to resolve it. The next day, only 14 hours later, Apple actually disabled my iTunes account. And as a “Family Organizer”, my entire family was impacted with rightfully owned content withheld and services disabled. The scope off the impact is more than you may realize realize!
Since my HomeKit data was in iCloud, guess what happens! My home automation stops! Hope you have physical keys in your pocket! I didn’t but was fortunate that I hid a physical key outside. ALEXA, can you hear me now? Siri has copped an attitude!
Another huge impact: They disabled my whole family’s Apple Music subscription. Over 78GB of music on my iPhone X 256MB was instantly deleted! And the vast majority of that 78GB was for music that I own physical CD’s and had imported as ALAC into iTunes for premium audio quality when home. Only 1174 items from my iCloud music library were from Apple Music. The remaining 6949 that I fully owned were forcibly removed from my iPhone X and had to be re-downloaded from iCloud Music Library (time consuming and battery drain with 300Mb/s). Apple had no right whatsoever to delete that content.
But wait! That’s not all! Even after significant time on the phone getting my Apple ID reenabled, I find that they have permanently blocked my American Express card. Permanently! For enforcing my consumer rights through a credit card dispute, they refuse to accept it again FOR LIFE! I can’t reenter my Amex as my payment method. I have to go get a different card!
SO the next day, I get an email that because they couldn’t charge $2.99 for my 200GB iCloud Drive, it was reduced to 5GB. The 200GB was family shared. Now I have 1GB per family member. All because they refuse to use my perfectly good American Expeess number that still worked! Seems this will happen to all iTunes subscriptions.
In addition, the disabled ApokeID had also disabled “Find My iPhone” and “Find My Mac”. So if my iPhone X 256GB, iPad Pro 12” w/ 256GB+cellular, my Apple Watch, my $3,000 iMac 5K with $1,000 Thunderbolt Display, or my $2,900 MacBook Pro had disappeared, I’d have been “SOL” as they say. That’s well over $10,000 of my own equipment without even including my family’s devices.
I thought our way was the norm!
