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Apple Launches MobileMe and Apple TV 2.1

People. s soon as MMe is on, lets all send a mail to Apple support asking for explaination and refund of somekind (for eg: 1 free extra day added in our subscription)
Its been 28 hours since .Mac is down and nothings up however might they say that idisk and sync is working 'fine':mad:

UNACCEPTABLE. WE PAY FOR THIS CRAP!!!!:eek:
 
People. As soon as MMe is on, lets all send a mail to Apple support asking for explaination and refund of somekind (for eg: 1 free extra day added in our subscription)
Its been 28 hours since .Mac is down and nothings up however might they say that idisk and sync is working 'fine':mad:

UNACCEPTABLE. WE PAY FOR THIS CRAP!!!!:eek:
 
Re:

Apple Ink said:
People. As soon as MMe is on, lets all send a mail to Apple support asking for explaination and refund of somekind (for eg: 1 free extra day added in our subscription)
Its been 28 hours since .Mac is down and nothings up however might they say that idisk and sync is working 'fine':mad:

UNACCEPTABLE. WE PAY FOR THIS CRAP!!!!:eek:
Click to expand...

Well, I spoke with a support rep yesterday and they said no go on free service extension, i asked for a free year I was so pissed... they gave me extra storage for free... I suggest sending a support report first, then call or use the online web chat method... Keep asking nicely and they will eventually budge, they did for me at least...
Good luck and be persistent...
 
Dunno if anyone's seen this yet....

....but I decided to unistall a few useless programs that my predecessor had installed on my work PC (It's Windows). Yesterday I installed iTunes onto the system and thought nothing of it.

Today when I popped into Control Panel I saw this....sorry it's in Dutch!
 

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Sonicjay said:
hahahahaha - from my work desktop
Click to expand...

Why the hell is Apple putting the Firefox link before Safari on that pop up????? :confused: Why are they putting the link at all??? I mean maybe they say you can use Safari and have the download button, and then some smaller text below to also offer firefox. It is very weird, especially after that whole offering Safari as a download even if you don't have it in software update, and now they are offering Firefox BEFORE their own product??? HELLO!!!
 
Woke up for some reason........ I got in, but nothing worked, maybe when I get up for real, later....
 
I think it's here!

Got in instantly. It's quite fast and even Mail works! I'm online for almost 10 minutes now... :cool:

Update: almost 30 minutes now. Everything seems to be working and stable. At first I could not see my calendar entries, but after a synchronisation with my Mac everything appeared and worked. Except the "Share" button in the iDisk program, which is still missing. But it seems like they figured out what the problem was. If they will ever tell us about it?
 
MobileMe

I have been playing with my mobileme account for about an hour now. Everything seems to be running nice. I do have a question though, on iDisk how fast should it run on uploading? I just grabbed a random file and it was going to take like 20 minutes to upload it (50 mb file on a 6mb connection). It is a new DSL service to me so I don't know the exact numbers as of yet. I will give it a try on my work computer and see what happens, 10mb connection there.

Christopher
 
Finally! Kind of.

I finally got to see the webpages this morning- for about 5 minutes. At least it's almost the weekend.

I can't use mail.app at work for reasons I haven't figured out, my only access right now is through the web, so yesterday was a pain and today and it looks today will be much of the same. I'm currently working outside the USA and can't communicate well with the IT people. I assume they are blocking most ports beyond 80, and even this uses a proxy. Does anyone know of anyway around this? I had a VPN solution that worked for about a week but also mysteriously doesn't work.

Anyhow, I'll get back to gambling on my email.
 
cmcconkey said:
I do have a question though, on iDisk how fast should it run on uploading? I just grabbed a random file and it was going to take like 20 minutes to upload it (50 mb file on a 6mb connection).
Christopher
Click to expand...

You will have to confirm you DSL upload speed. 20 minutes for a 50MB file works out to ~341kbps.
 
I decided to post in this thread as it is where most of my, and other's, criticisms were voiced yesterday.

24 hours later the debacle continues....

KOOL AID drinking fanbois didn't get it yesterday and may not get it today - but this is one screwed up implementation plan / execution on Apple's part.

Server outages due to unanticipated demand - ha ha ha ha - one has to be drinking KOOL AID by the gallon to believe that :eek: :eek: :eek:
 
Special report on the news about Apple's "computer glitch" tarnishing the launch of new software and iPhone.

Perhaps some of the more honest KOOL AID slurping fanbois will admit that what we were saying yesterday was / and is / correct - Apple screwed up the respective launches big time - no more excuses and no more pleas for patience.

Apple needs to FIRE the idiots who architected this mess.
 
displaced said:
So, out of sheer curiosity, what do you think it was (or is) then?
Click to expand...

Yesterdays problems with MM - pure guess - were probably software design issues and /or transition migration flaws. Their test environment / protocol was not up to the task.

Who knows what - if anything - was learned by Apple. Look at the number of new things rolling out in such a short period of time - flawed design right there IMO.
 
FreeState said:
So what do you think people should do?

Jump up and down and scream at the top of their lungs while having a hissy fit? Yeah that will fix the problems! </sarcasm>
Click to expand...

FreeState - We can all try to RAISE the expectation of how Apple performs on these types of issues. As a number of others have pointed out, Google, Yahoo, and others have completed major transitions (far larger than Apple) with no outages and slow performance as we have been experiencing. For that matter, .Mac has been far less than stellar in its performance for too long. And, contrary to some of the fanboi excuse making, .Mac IS a PREMIUM service based on cost. There are a number of features that I like about .Mac, so I continue to use it. However - it is by no means free or cheap.

So - let us all agitate to raise the bar of expectations of Apple's performance going forward - that is how much progress is made.
 
You have a right to explanations and apologies

With the HUGE amount of hype Apple brought to Mobile Me, they deserve in spades the same amount of bad press for a truly lousy transition. What a PR blunder. Okay, so you encounter problems, but for Pete's sake, say the magic words "I'm sorry" and offer some plausible explanation for the error. Everyone loves to root for the underdog, even if they are a tech company. Everyone understands "almost" and "trying", but to arrogantly assume all previous and new .mac / Mobile Me customers should just suck it up and wait, is complete indifference to actual needs and reality. Some people actually rely on this service for their day to day business. God bless them as they have had a very rough few days. For more casual users like myself, it's annoying, but not career or life threatening. But cut them slack? Why? How old are they? And I do mean they as the corporate entity. So yes, do not verbally abuse hapless IT folks trying to right the situation, but hell, YES, demand that Apple reimburse you for the aggravation and complete lack of respect. You, we all, deserve to be treated like valued customers, not annoying jerks. They made LOTS AND LOTS OF PROMISES. They failed to deliver. No apologies, no explanations. This is called arrogance by most.
Enough. The bush is beaten so to speak. You deserve more. All of you.
 
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