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I think it's useless complainig at the call center, nowadays something like this SHOULD be istantaneous. I mean, serial number ok, purchase date ok, autoemail back with the secret code...1min perhaps? The reason it's taking so long (I'm waiting alongside u) I think that apple is deliberately holding back all the "free" copys of ML to save server power and give a better and faster experience to the people who are actually paying for it. There is no reason why we (free ML users) shouldn't get the code PREVIOUS to release and be able to download as soon as it comes into purchase...;)

100% agree - been waiting 2 days now. today is the 72 hour deadline - wait and see but this is a major cock up by apple :mad:
 
I think it's useless complainig at the call center, nowadays something like this SHOULD be istantaneous. I mean, serial number ok, purchase date ok, autoemail back with the secret code...1min perhaps? The reason it's taking so long (I'm waiting alongside u) I think that apple is deliberately holding back all the "free" copys of ML to save server power and give a better and faster experience to the people who are actually paying for it. There is no reason why we (free ML users) shouldn't get the code PREVIOUS to release and be able to download as soon as it comes into purchase...;)

I understand what you're saying, and you are quite likely right, but our u/g to ML isn't really free is it? I had to pay £2300 to get my "free" u/g so, if anything, Apple should let us d/l it first as we bought new hardware (where Apple's real profit comes from), plus I think that it was their plan to ship the rMBP with ML but it wasn't ready in time, hence the special version of Lion to support Retina
 
our u/g to ML isn't really free is it? I had to pay £2300 to get my "free" u/g so, if anything, Apple should let us d/l it first as we bought new hardware

I'm in the same position as you BUT would you have bought your laptop even if ML was not coming out in next few months? Would you have bought your laptop if ML was not free?

My answer is YES to both so the upgrade is free (at least for me). Now as I am entitled to it, I want it now. No one told me I had to wait 72 hours to get a code - this is simply unheard of in today's day and age.

Where they screwed up is promising ML to all new laptops and then not delivering on their commitment in a reasonable fashion - in fact this whole upgrade process has been one debacle after another
 
I understand what you're saying, and you are quite likely right, but our u/g to ML isn't really free is it? I had to pay £2300 to get my "free" u/g so, if anything, Apple should let us d/l it first as we bought new hardware (where Apple's real profit comes from), plus I think that it was their plan to ship the rMBP with ML but it wasn't ready in time, hence the special version of Lion to support Retina

This is exactly right from your POV. However you must consider that they ALREADY sold you the rMBP and they are not getting any extra money today nor in 72hours, and they wont give you the 19,99dollars back even if you choose not to download ML. So you (we) are useless customers Lol
 
So I dled ML. So far it looks pretty good.

But I have two noticeable issues.

1. The Wifi icon says that there's no internet connection. But I'm surfing the web and posting this as I type. Fixes?

2. I tried sending an iMessage to my phone. It hasn't worked. Is this common?
 
Mountain Lion without a mountain lion?

How come there's no mountain lion desktop picture? I was really looking forward to that more than anything. :confused:
 
So I dled ML. So far it looks pretty good.

But I have two noticeable issues.

1. The Wifi icon says that there's no internet connection. But I'm surfing the web and posting this as I type. Fixes?

2. I tried sending an iMessage to my phone. It hasn't worked. Is this common?

Haven't had either problem.
 
I FINALLY got the email with the password to unlock the PDF and the PDF email as well!!!!!!!
ML is officially downloading for me, it is going REAL fast.
Took more than 48 HOURS to send me a code -_-
As soon as it downloads I am making a bootable disk with Lion DiskMaker!!!
To those of you who waited as long as me and are still waiting you should get it soon.
Yes 48 hours was expected because they said up to 72 hours, but I mean SERIOUSLY, it shouldn't take more than an hour for them to send email, unlock code, redeem in app store and start the download.
 
booo hoooo. I upgraded my iMac and Macbook Pro and went to upgrade my hubby's old white Macbook and it is not supported. He doesn't even care but I'm so disappointed!!! :D
 
Instant Code

When i submitted my code request earlier this week, I mistyped an 'i' for a '1'. So I resubmitted and got an instant (and I mean instant) Apple reply with two emails: the pdf with the code and the PW. Sadly, I can't access the content code because it says the PW is invalid. Will the madness please stop:mad: dave
 
wow, it's fantastic this ML....



















I can't figure out what's new, apart from the notification bar that can't figure out how to setup. Oh yeah, and the dock now it's worst because it's more difficuilt to see the open apps. How can I get the old dock back?
 
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