Interestingly, I bought one November 2016 from the Apple refurb store and the recall page says it's already been serviced.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Launches Recall and Replacement Program for Batteries in 2015 15-Inch MacBook Pro With Retina Display
- Thread starter MacRumors
- Start date
- Sort by reaction score
Thats a bit disingenuous, don't you think? 4-year old batteries replaced for free on the oft chance it might be defective.
make sense though right? They probably replaced the battery with one not in the suspect lot when it was refurbed, or it was not in the original serial number batch that got suspect batteries.
TWO WEEKS!!! WTF I use mine every day for work! Will just buy a fire extinguisher instead!
Oh I totally love Apple is fixing it. I really am. But people have been saying it was a machine without problems. Point I'm trying to make is Apple does stand behind their products like no other tech company that I have seen. This program is out of an abundance of caution and we should be happy they are doing it. I do wonder what will happen after 4 years for the 2016-today MacBook Pros with the butterfly keyboard. So far they are standing behind that product even though the keyboard has been a nightmare. They are trying to do one day turn around for keyboard repairs now. Time will tell, but I am far happier today with my 2016 than I was at launch.
OMG, I paid like $350 for a new battery last year (2015 MBP 15"), because the battery was swollen (after about 200 cycles / half a year after warranty expiration here in EU). Well, not that I care much about the money, but maybe I just try to get them back just for fun. Even though it says my MBP is not eligible under this program...
Well the article says Apple is replacing MacBooks sold up til September 2017. If they realized it in November 2016 when I bought the refurb, it seems like maybe they realized it then. Why not do the recall earlier, not June 2019?
Feeling better and better about upgrading to my 2018 15" MBP from my 2015 15" MBP. Zero issues with keyboard. great screen.
I had a 2014 MBP with a swollen battery. Apple store seemed pretty certain they'd never seen it before, but ended up having to replace the battery and the logic board (though it's possible the logic board replacement was due to technician error). Luckily they only charged me for a battery replacement.
When they replace the battery, they generally replace the entire top case, since the battery is glued in. New keyboard, new trackpad... very cool.
Doesn't matter to me. I have all of the SSD I need. And it is faster than it the one in my 2015.
I'm a bit alarmed how some people in this thread are using laptops with swollen batteries, swollen batteries are no joke and shouldn't be used or kept in the house.
My machine is designated as "eligible," inasmuch as it was purchased new from the Apple store during the relevant time frame and the serial number is with the range, apparently. Sigh..... I see a trip to the Apple store coming up very soon in my future! Fortunately the 2015 15" MBP is no longer my primary machine, I have a 2018 one now, but I do still use the other machine from time to time, especially. I'll miss her while she's gone for her battery transplant!
I think I used it quite heavily. After 3.9 Years I had 1,025 cycles on it. Health was down to about 70% or so and it was telling me to "service battery". Battery life was down from 4 hours to about 2.5 hours. Didn't cost much, I got a new battery from iFixit for £100 and did it myself
A top case replacement is usually pretty quick. And it will come back with a shiny new keyboard, trackpad, Al topcase (where your hands rest), and battery.
Just like when you buy food at the grocery store. Everything last lot numbers and batch codes attached to it due to variation that can occurring in manufacturing. Once you notice there is an issue the lot and batch code is used to hone in on when the problem occurred and know which ones need to be replaced.
Just because a newer revision isn't affected doesn't mean they sat on their hands knowing there was a problem until now. It just means they were able to trace back whatever is the reason for the recall to the batteries supplied during that timeframe.
I had to pay £220 last September for a swollen battery replacement in my 2015 MBP. Says I have already had it serviced on the Apple Support page - Will they refund me now they know it is an issue?
Nothing wrong if you like Apple but Dell isn’t as bad as you make it seem, infact their customer service has been better than Apple’s in my experience which itself isn’t all that bad.
Well, I have used a lot of the corporate Dell Latitudes and Precision’s from my fathers company, some over 7 years old for running various things never had issues. Pretty solidly built. Only one I’ve had fail was a 2002 or 3 (Latitude D series) I gave to relatives, fail in 2013 after a few years of use in very high ambient temps abroad in South Asia.
Most of the complaints are people who buy like $300-500 Inspirons and then compare to a $1,200-1,500 unit from Apple etc. Compare like priced high end models and they’re actually pretty good and well built. They don’t even void warranty for replacing/upgrading stuff like the WiFi cards / RAM / Storage and they even provide service manuals.
Last time I complained about uneven core temps (worked to spec) on a $600 refurb gaming Inspiron in late 17 they sent me a newer gen $1,400 unit after a repair attempt.
Last edited: