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Apple Launches Recall and Replacement Program for Batteries in 2015 15-Inch MacBook Pro With Retina Display
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Other companies might just tell you to pound sand and buy a new one.
Especially for a 2015 model (which they usually only sell for maybe a year).
While I like the recall. The fact that I have to give up my machine for 1-2 weeks is a MASSIVE issue and going to really hurt.
That giving up my machine part is going to greatly increase my chances of not getting it done. This is something Apple needs to figure out how to do in the store. I kind of need my computer to do my job.
That giving up my machine part is going to greatly increase my chances of not getting it done. This is something Apple needs to figure out how to do in the store. I kind of need my computer to do my job.
What's apples return policy on new macbooks? I think you have two weeks to return it if it doesn't work out. If you're a loop hole type of person...
The battery on my mid-2014 15" MBP Retina swelled up last year and was replaced by an Apple Store in Texas. I'm glad it didn't burn as I had flown with it in a small single-engine piston airplane from Nevada to Texas.
The 2015 model was for sale new until June/July of 2018
Edit: I see now that they are only replacing ones sold in 2017.
Isn't it just the ones sold in *2015*? Everything after isn't part of the recall?
(Nevermind, it said not the models after 2015...the next gen).
JUST had my 2017 15” Retina MacBook Pro with Touch Bar serviced for this reason. Had to mail in for repair which took 3 business days from the time it was dropped off to the time I got it back on my doorstep. No data loss or anything else and I’m pretty sure they replaced the keyboard too.
You lucky peeps. A few months ago I paid for a battery swap for my late-2013 MBP as it had over 1200 cycles. It's like a new machine! Of course, having a battery that lasts longer than 30 minutes was the main reason, but included in the price is a whole new top case. So new keyboard and trackpad. Lovely. And you lot are getting it all for free!
Now, if only my screen coating wasn't coming off (again - already had the free swapout) it'd be perfect.
Now, if only my screen coating wasn't coming off (again - already had the free swapout) it'd be perfect.
Apple laptops are still second to none in reliability and longevity. Windows laptops don’t come close.
I think the tablet "fad" is dying, and maybe a niche market now.
Yes, Apple have the iPad, but that seems more a touchscreen laptop than a tablet at this point. It's moved away more and more from a "tablet".
The two biggest markets for tablets are kids to play with and artists. The iPad is by far the best for artists.
Yes, Apple have the iPad, but that seems more a touchscreen laptop than a tablet at this point. It's moved away more and more from a "tablet".
The two biggest markets for tablets are kids to play with and artists. The iPad is by far the best for artists.
So did I actually, except about one month earlier than you. mine is eligible though.
This is literally the "Reality Distortion Field" at work. A service program is the same as a recall; Apple's website literally calls it the "15-inch MacBook Pro Battery Recall Program."
The truth of the matter is they are saying "anyone with an effected model should get their device serviced." That's a recall, not a voluntary service program like the displays with lamination issues, etc. Service programs are visible issue specific; recalls apply to specific serial numbers known to contain a potentially dangerous battery. Both are recalls, but Apple's terminology is used to make it clear how significant the issue is.
Ultimately, this comes down to Q&A at some point. Between the butterfly keyboard issues, display issues, and battery issues of late, it seems Apple's profit margins allow it to cut corners on some of these things knowing they'll be able to absorb the costs of any issues.
ALSO: the number of people in this thread using swollen batteries is astounding. I actually can't believe it.
Mine made in 2015-11-23, battery made 2015-10-22.
So either not every model, or the system is confused since I took my computer in once to get a battery replaced, but didn't actually do it since I was 200 miles away from home, and didn't want to return in 2 weeks.
Battery down to 75% of capacity, so I was hoping for the free replacement.
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Maybe they don't want their last good laptop's reputation to be tarnished before they replace it.
Since the recall is for a certain group of batteries, the serial number determines which laptops are affected. Check your serial number on the Apple website listed in the article.
Darth Tulhu
macrumors 68020
Agreed. I can live with soldered RAM, but the SSD was a deal breaker back then, particularly because of pricing.
Now the keyboards are the dealbreaker, since I'm sure Apple is NEVER going back to socketed anything but I don't want to give up the OS (yet).
“We ran out of 2015 MacBook Pro batteries will a refurbished 2018 MacBook Pro be enough for you as a replacement?”
My dream lol
My dream lol
What's apples return policy on new macbooks? I think you have two weeks to return it if it doesn't work out. If you're a loop hole type of person...
I've had Macs in for repair many times over the years - I always wind up buying a new MacBook and returning it when my original one gets repaired. I've asked store management about it before - they had no issue with me doing that. (Edinburgh)
I actually prefer my iPad Pro 11” for browsing the internet as I don’t have a keypad in front of me. I also use it for my Court presentations. I can view the PDF’s of my reports after they are returned via the Court over the State’s email system. Instead of having to lug an entire file full of confidential information into the courthouse I can read the file attachment, make my presentation and not worry about having to shred the copy. It works really well...