Just to remind you, I never said this issue is acceptible and we should just be happy about it - however, now that they did do the right thing, I don’t see a reason to be negative about it. And when I had issues, I didn’t accept their half fix of a few replaced keys and asked for a full top replacement, an expensive repair straight from Apple’s wallet.
Many companies never give in to pressure and just as it is justified to expect the best from companies like Apple, I also think credit should be given where credit’s due. This is a good decision, they are also refunding previous repairs - and hopefuly they improved the reliability further (I doubt they want 4 years of expansive replacements in great numbers) - so, in the end, I feel happy with their response.
Same as the battery thing: I am glad people mounted pressure on them forcing them to lower battery replacement cost on iPhones. I hope people pressure them further so that this price remains after 2018 as well.
All this is good. But being so negative even when they do something like this is just being an @$$
In short: keep the pressure, give credit where due, buy what you like and don’t call other forum members pejorative names. That is all I expect.
My take is that Apple is taking design cues from the iPad when it comes to designing the macbook pro.
All I was commenting on is the statement from Apple about a small percent of laptops being affected is correct. Some people might object to 11-12% being labeled "small" but that's opinion because there is no standard for what percent constitutes small, medium, large in a case like this.
Apple has patented a butterfly keyboard with the ability to block dust from entering the mechanism. I think we’ll see butterfly keyboard release 3 soon.
I think going with a virtual, touchscreen keyboard to replace the physical on a laptop would be a mistake. The prime reason for using a laptop form factor over a tablet is for physical keyboard and touchpad interfaces, which lend to better productivity with multitasking and faster typing. I can see the usefulness of a convertible, for use as either a tablet or laptop. Using something such as the "magic" keyboard with my iPad improves my typing speed, but I still miss mouse/touchpad functionality with many windows available simultaneously . Perhaps with the future development of VR a new computing technology might find a way to supersede and replace the traditional laptop/desktop with keyboard/mouse - that technology has been around since the late 70s - but it remains to be seen what that design might entail. As with phone jacks, though old technology, the physical keyboard/mouse have lasted so long because they remain a superior interface for productivity.
Simple actually, nothing means for many people who haven’t had issues with their, fill in the blank, product there is nothing wrong. A common theme on the internet is to ignore that larger population and focus on whatever little corner they frequent.
How encompassing is this service data? Is it from a single store, is it from the US only, worldwide. I might have missed it, but I couldn't tell from the article regarding the scope of the data
Unless you are a member of the "lucky" 2000. If people have legitimate complaints with their hardware, to reply "my <whatever> works just fine" does nothing to address the issue.
Isn't that how it should be? Focusing on hardware problems generally entails paying considerable attention to folks experiencing the problems. That's how it can eventually be determined whether the complaints are well founded.
So we really don't know if they had a sufficient population to make proper statistical model. I'm not disputing the numbers, or the accuracy but I am trying to determine how accurate those numbers are
That’s another discussion about process. I’m talking about the difference between posting my machine has a problem , who else has it and what did the manufacturer do or not to fix it and MY GOD all MacBook Pros 2016, 2017 are junk and never buy one. Oh by the way this would have never happened with SJ. One is as you posted, one is hysterical overstatement that generates clicks and continues the game of telephone. Meanwhile the majority of owners go about their day and the forums tend to spiral into this either you’re In the know about the “truth” or stupid sheep.
