This just pissed me off. I bought my phone in November 2015. Worked fine until about May 2018 then it wouldn’t charge and when the battery eventually died it would take hours to power back on. So I had battery replaced thinking no big deal, then it started doing the same thing that following September. Then finally it died this August (RIP) 🙏 Bought a new unnecessary phone.
**** happens
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Honestly I wish all the whiners would pay attention to what other companies do/don't do when a defect is found, before complaining about Apple. Example LG tvs crappy power supplies or something cause the units to blink, LGs response - you are SOL! Dells, are crap when something goes wrong.
Apple is not perfect, I wish they were better, but so many companies aren't even close to their customer service