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Apple Launches USB-C Charge Cable Replacement Program for Retina MacBook
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I hate to pile on the criticism, but either the recalls are increasing or coverage of the criticism is increasing. Not sure which it is. The products I've bought are fine, but it's a little odd that things like this are happening. How do you mess up a simple cable so badly that it needs to be recalled? Or maybe it's a case of Tim Cook feeling like the right thing to do is to recall as opposed to denying problems and just dealing with them as customers raise them.
Have a solution from support now - the cable will most likely be sent to the same address your MacBook order was sent to.
They have cancelled my automatic replacement and set up a new one to my current address. Was an ordeal but they figured it out in the end.
Also, for anyone wondering, it appears you won't have to send your current one back - or at least that's what it says with my repair ID.
one question: do batteries suffer from this cables' behaviour? my knowledge is that this continue power on-off is a bad thing for batteries
I didn't see it with the naked eye - had to look with a jeweller's eye piece! I've got the rogue cable....
Has the photo changed? I see a USB-C cable just like mine on Apple site & in MR article above. I eventually found the tiny grey text by using a jeweller's eyepiece.
No literally every product has had a recall or major issue of some sort. Every iPhone has since I can remember as well, whether it's the antenna, battery or weakness of the structure, the iPhone 6s from my experience has the worst bluetooth performance.
Degrading product quality is usually either a sign of worse QA, or internal strife at the company (resulting in random things here and there not being done, or not being done as well). I'm guessing that this is mostly Tim's fault, seeing as how this degradation started when he took office.
generally speaking : yes.
in this case: no.
if you want to do something good for your battery : keep it at the temperature. and don't charge or discharge it. ;-)
on a serious note : batteries can handle way more sustained abuse than the electronic circuitry coupled to it.
No... I am completely switched to Android... Very happy with my Moto X and Nexus 5X... I still gonna use iPad...but you know, will be switch to Surface sometime.
They basically took the MacBook and made it into an iPhone/MacBook hybrid. I suppose that's good enough for some people, but not for me.
Many people are fine with a computer having only 1 port.
Nope was a new one. Looks solid enough.
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To understand the point, look at the reviews of lightning cables.
I don't understand how, but seems most people destroy them.
Yeah... This time third party is OK, but not OK with TouchID... I thought Apple will give me error 53 when I am not using original cable. I thought Apple will protect my MacBook burn in fire by brick my MacBook.
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What else would guarantee people buy lightning cable regularly and shove up 25 dollars to Apple for a cable? This is Apple's way to upsell their cable
It's time to end the production of the ridiculous 2015 MacBook. It cannibalizes it's own product lineup, while offering fewer features. It is probably the most ridiculous product they released in the past few years, besides perhaps the iPhone 5c. Why did they simply not refresh the MacBook Air line up by slimming down the 11in and 13in bezel to make it 12in and 14in, add haptic feedback, and add retina display? Apple is becoming a bit of a joke lately. It's an overused saying, but Jobs would absolutely flip out if he saw half of what was going on at Apple today. Cook clearly lacks what it takes to be CEO of Apple. Perhaps he would make a better CEO of IBM or something. Watch it happen.
Yes, the photo changed from yesterday. Obviously someone noticed the error and updated the photo (MR or Apple).
As for those saying 3rd party USB-C cables would be better, looks like there have been bad USB-C cables showing up: http://money.cnn.com/2016/02/05/technology/usb-c-cords/index.html
For those looking for the writing, it is very faint. I found mine by looking under a lamp. Luckily, I had the new cable.
Why is there such a big problem with USB C cables? Apple isn't alone in having problems with them. What's up with it? Are USB C cables really so hard to design right?