Apple Launches Worldwide Replacement Program for First-Generation iPod Nano

[MacRumors]

Apple today began notifying users of the company's first-generation iPod nano that it is now offering a replacement program intended to address concerns over overheating batteries.

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Under pressure from regulators, Apple agreed to provide replacements for affected units in South Korea in 2009 and in Japan in 2010. With today's announcement, it appears that the replacement program is now in effect on a worldwide basis.

Customers with affected devices can fill out a claim form to confirm eligibility for replacement. Defective devices will be replaced within six weeks and will carry 90-day warranties. Customers who have personalized iPod nano devices will not be able to receive personalization on their replacement devices.

Article Link: Apple Launches Worldwide Replacement Program for First-Generation iPod Nano

 

[Sedulous]

I wonder what they are going to replace them with?

 

[tbl]

yay! my tip was posted. I wonder what it’ll be replaced with too, as I’d like to have a non-explody iPod.

 

[applekid]

I hope they accept mine without the battery. I heard a loud pop one day and went to find my iPod split open with its battery swollen and hanging out. I ended up cutting the wires and taking the battery to Best Buy to dispose of. Not my fault that my nano exploded itself.

 

[bacaramac]

Be nice to know what replacement is, I think my mom has an old one that she no longer uses. It would be nice to have a nano around if it's a newer one. If it's the same thing it's probably not worth it.

 

[yanki01]

woohoo, my 1st gen nano wouldn't sync anymore but still plays fine. after exercising all options of trying to fix, i was about to buy another one within the week or so. now mine is not overheating. are they only replacing those that are overheating or all 1st gen nanos? although ill miss this nano because it's MINT. zero zero zero scratches and it's been in a silicone case since day one in 2005.

 

[DraziGuy]

Mine has a lot of nostalgia value for me... I actually hope it can be replaced with the same one.

 

[yanki01]

i first thought this was a scam. oddly i posted a thread on here and apple communities about 2-3 weeks ago because it wouldn't sync. i searched to verify.

 

[Reera]

I am also curious as to what they are planning to replace them with. I'm a bit sad to have to send mine in. It was my first iPod, so it has some sentimental value.

 

[wordoflife]

My first gen nano qualifies for a replacement. Curious to know what they're going to replace it with. I'd rather keep my first generation rather than exchange it with something else

 

[davidsdiego]

I just received this email from Apple. I gave away that specific iPod last year. Since Apple is recalling it world-wide now it might be worth more later on to a fanboy collector.

 

[bajanteen212]

Oh, that's my first iPod ! I was gonna keep her as an antique; the FIRST iPod Nano! Mine is white and I remember how happy I was when I got it. Seeing that picture in the headline brings back memories from 2005 :') But if they say to trade her in, I'll have to do so!

 

[KSpider]

I plugged in my nano's serial and signed up for the replacement program within about 2 minutes of receiving the email from Apple... I wouldn't mind getting a refurbished (or new?) 1st gen or a current gen iPod nano. It does say replacement, so I am expecting a 1st gen unit in return.

 

[Navdakilla]

hahah wow, I'm pretty sure I tossed mine out many years ago

 

[Zincous]

I still have mine, battery doesn't hold a charge at all, works while plugged in. But I'm not sure I want to send it in. It was my first iPod, and I still have the box it came in and everything for it.

 

[Joshwawilson]

I filled out the form, but now that I think about it, I want to keep it! It was my first iPod, I got it when I was 12

 

[yanki01]

i guess a good question would be would anyone want the newest nano? i'm not too sure i like it. i like the click wheel.

 

[Altec Inc]

Will they replace non-working Nano's?

 

[Joshwawilson]

i guess a good question would be would anyone want the newest nano? i'm not too sure i like it. i like the click wheel.

I don't, except as a watch

 

[CrystalPepsi]

I just submitted my serial number and they are sending a shipping box to me. There is no way they will be replacing these with 1st gen nanos. My guess is that it will be current gen nanos. Didn't Japan have a similar mail back program last year? I wonder what replacements they received...

 

[esploded]

My first iPod :'(.
Not sure if I'll replace it or not.

 

[bursthead]

I still have my first generation iPod Nano 1gb, but it's saying its not part of the program...

 

[wordoflife]

I just submitted my serial number and they are sending a shipping box to me. There is no way they will be replacing these with 1st gen nanos. My guess is that it will be current gen nanos. Didn't Japan have a similar mail back program last year? I wonder what replacements they received...

I'd assume that they would just replace it with the same one you send in because how would they decide what color to send you?

I just filled out my forms based on said assumption.

I'm going to call them tomorrow morning. Will update this post.

I am also curious as to what they are planning to replace them with. I'm a bit sad to have to send mine in. It was my first iPod, so it has some sentimental value.

No one is forcing you to send it in. You can wait a bit and see what the replacements are.

 

[iBookG4user]

I just submitted my serial number and they are sending a shipping box to me. There is no way they will be replacing these with 1st gen nanos. My guess is that it will be current gen nanos. Didn't Japan have a similar mail back program last year? I wonder what replacements they received...

Why wouldn't they replace them with first generation nanos? You bought a first generation nano so it seems logical that you would get the same model as a replacement.

 

[wordoflife]

Why wouldn't they replace them with first generation nanos? You bought a first generation nano so it seems logical that you would get the same model as a replacement.

I don't know, but erm, they're from 2005. I really hope they send back first gen nanos though. I love mine.