I would add the screen to this list. It's easy to break and not much harder to replace than the battery.
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Apple Lobbies Against 'Right to Repair' Bill Over Privacy Concerns of Third Party Repair Shops Accessing User Data
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I would add the screen to this list. It's easy to break and not much harder to replace than the battery.
Wow, y’all here are really something.
Won’t somebody please think of the multi trillion dollar corporation’s “right” to environmentally harmful planned obsolescence?!
/s
Won’t somebody please think of the multi trillion dollar corporation’s “right” to environmentally harmful planned obsolescence?!
/s
Yes, people have the right to make many stupid decisions. Just as long as they don’t then turn around and smear Apple for privacy problems. And should Apple honor all warranty claims from people who first took their device to any hack with a mall booth who metaphorically had at it with a chisel and a pliers? Want to fix your phone with someone Apple doesn’t vouch for? Fine. Should be legal. As should Apple’s position that if you do, you could screw things up and it’s not their fault or problem.
Shoot, I don’t even get my car engine fixed by anyone but the dealer because it’s so bloody electronic that I don’t trust that Joe Garage knows what they’re doing and won’t make it worse.
Shoot, I don’t even get my car engine fixed by anyone but the dealer because it’s so bloody electronic that I don’t trust that Joe Garage knows what they’re doing and won’t make it worse.
You say this but when a third party repair shop could hack your device and steal your money or worse then who you gonna run crying to when you have no evidence of what happened?
That is fine and should be true ...as long as the user understands that ANY and ALL problems and ramifications afterwards are solely on the shoulders of that user and Apple has no responsibility to step in and remediate. If that 3rd party repair shop F's the device over, then the resolution is between you and the repair shop and if in the end you have to either buy a new device....or take it to Apple, then be prepared to open your wallet.
It should be the same as any other product, if I take my car to an independent repair shop and they mess up some of the safety technology because they did not know what they were not as expert as they told you.....the manufacturer will charge you....as they should to fix it correctly.
Totally agree. I'm a fan of Apple's privacy priorities but this anti-repair stuff is grade-A bs.
Yeah, there is only so much mileage in the Privacy card. They are overplaying it now. The fact they are doubling down on right to repair shows there is not even a glimmer of hope Apple will allow a more open environment here.
That would definitely be next on the priority list. But at least the customer can do something to prevent that (a case, be extra careful) and theoretically it’s possible to avoid it forever vs a battery which is on a guaranteed short timer to expiration. Actually I’ve never broken a screen before. 😆🤞
Exactly my point too and as far as the car example that is true too. My brother has an independent auto repair shop (and has 20+ years experience as a senior tech in a chrysler dealership) He said there are now repair that he won't touch or can't. If you need a windshield replaced on a car that has "self stopping" ability "Subaru eyesight" etc, the entire laser system requires recalibration or is will not work as the new glass will never sit the sam and the reflection will cause the laser to bounce differently and the car won't stop. To do this requires 30' x 30' clear space with $40K of equipment. A small shop is not going to have either of those...30 x 30 and $40K. Similar applies to doing alignments on the latest cars, he would have to charge $300 to do an alignment.
That isn’t going to happen so he shouldn’t really worry about it. But I get your point.
Yes, you do own the hardware, you however do not own the OS or any software. As far as software and oS you are buy the right to use it....I'm sure that is all spelled out in the EULA...which I will admit to always checking the box saying that I have read and agree to the above......having not read any of it.
As far as the hardware, yes, you own it, therefor you also own and any issues coming out of having anything physically done to it by any unapproved (by Apple) repair shop or mall kiosk. If you F it or steal your data, well that's on you not Apple.
You don’t own Apple devices, you rent them for a high premium. That’s why I’ll never buy an Apple car. They will start telling me how to drive and what I can or can’t do with or to it.
Probably because third party parts, and usually OEM parts, are widely available and usable by customers and repair shops without ridiculous checks that your new oil filter or water filter isn’t OEM approved.
You know that for sure? for every repair? that's impressive, because I know of quite a few people that have taken their mobile devices to the "Mall guy" and the repair was less than satisfying. The screen looked like sh"" because it was not a genuine screen....not talking just Apple here. Etc. My daughter ha the screen replaced on her iPhone a number of years back and it was awful, not sharp, poor contrast. I ended paying for her to take it to an Apple store to have it replaced a second time.
I agree with this, but I think there should be a few notable exceptions. What it comes down to is most people want to be able to take their equipment to a third party repair shop to save money. That's a fair argument, but when that third party repair shop does a hack job on your prized Apple product without you knowing it, and it breaks again, most people aren't going to say "damn, that's the last time I bring my [Apple product] to some third party hack" - they're going to say "damn, this [Apple product] keeps breaking. What a POS". So Apple should have a certain amount of control over their products longevity. But that's where it should end. Things like MacBook batteries, MacBook SSDs, iPhone batteries should all be easily replaceable. Those are the normal things that will always need replacing, and consumers should be able to do this on their own. My favorite MacBook is the 2012 because you could easily upgrade the RAM, battery and hard drive whenever you wanted to.
I think this is a great idea.
And since Apple won't make the parts directly available to device end users, this law would make it possible for me to buy the part from an independent third-party repair shop and fix the device myself.
And, by customers?..."Mr. do it yourself"....especially major appliances? you accept a LOT of responsibility there. Bad things can happen that your insurance company will refuse to pay for. There are parts that no parts place will be willing to sell to you the do it yourself person. Every online and local refused to sell me a replacement magnetron tube or power capacitor for my microwave.
I understand there are a bunch of things that a handy do it yourself person can do, but they also need to have the common sense to know when to just say no. in the wrong situation on anything, appliances, cars, TV's audio, etc there are things in there that can kill you....or somebody else.
Just my .02 as I am somebody that grew up doing construction and renovation work and a lifelong car guy, I have seen what can go wrong. Decades ago, I went to check the ignition timing on a '67 Triumph Spitfire. I had a Delta MK10B capacitor discharge ignition system in it. I think i accidentally brushed a spark plug wire.....I'm not sure,, but the next thing I remember, I was lying on the ground 10' ways from the car.
So your daughter and a few people you know had poor repair experiences. But none of them had their devices hacked and money stolen or worse, right? (If they did, you would have stated so.) I believe that is what @macsareveryintreasting was addressing.
This is just enough wiggle room for Apple. They're going to charge $5000 for everything now. You want an iPhone 12? $5000. How about an iPhone SE? $5000. Everyone knows that even with the slight increase in price, we'll still buy them. What choice do we have?
/s
To be fair, the amount of data a service person has when they have your phone or computer is incredible. If you keep a bunch of nudes or anything sensitive on your devices, chances are the service person will have seen it unless you are particularly good about hiding them. Sure, Apple shouldn’t be forcing where you get your device fixed, but the fact that so many people know so little about their devices makes me concerned, especially when they are looking for the lowest deals on a repair. There’s no way for the average person to tell if their data has been collected.
That being said, it’s still quite a bit of a stretch for Apple. Any service person, including their own Geniuses, could potentially steal data.
That being said, it’s still quite a bit of a stretch for Apple. Any service person, including their own Geniuses, could potentially steal data.
I agree with this partly. The first part and trying to have it both ways. I understand that it could give Apple...or any other manufacturer a bad rap, but how do you balance it ? I guess, you then bring it to a "authorized" repair shop, or the Apple store, they open it and say here is the problem....xyz repair messed up this, or this part is not a genuine part and it has caused an issue.....That would be the case with any product, not jus electronic devices.
As far as the user replaceability of the battery, I think (and I can be wrong...I have been before) I think that is consumer and liability driven...everybody wants thinner more compact. Once you make it user replaceable, the battery now needs to be in a package (sealed case, it now needs to have a socket to go into. That takes space and then either the battery cells need to be smaller (less capacity) or the device need to be bigger. As far as RAM I think that the change was for performance and reliability.....chips soldered directly too the motherboard, potentially makes it faster as in CPU's less NM is faster. Also no socket means not connector contacts to tarnish or fail. I assume that it's the same for SSD as SSD is just a ******** of RAM chips. With the Apple CPU and the ""Unified RAM" it's now all inside the CPU.
I personally am not willing to risk it.....all of this stuff is why I have always been an Apple ecosystem user. They have been a walled garden since day one and I am happy with it. I am sure that the vast majority of Apple device users are just fine with the way apple is.....(I think) I am much fussier about the phone than the computers.
One of our cars has 2 batteries and they must be exactly the same VW brand and size. It's very picky about them. Somehow it knows if you've bought a non VW brand.
Absolutely. But in this case Apple could only play one of their two fake cards: sustainability or privacy. And the latter won in the meeting.