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Apple Lobbies Against 'Right to Repair' Bill Over Privacy Concerns of Third Party Repair Shops Accessing User Data
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Are you saying that in any country in the EU you can get the schematics, parts and instructions on how to repair any refrigerator, freezer, TV, stove, microwave oven, Blueray-player etc sold there since these laws or regulations were passed?
I can't speak about the UK, but here parts suppliers will not sell you a magnetron tube or the capacitor for a microwave....too much liability. I was denied the sale on all websites and parts places.
This seems kinda lame since, I don't have a problem with Apple et. al. requiring a list to the their store/repair facility while the device is under warranty but once that's period is over I should be to take my device to anyone competent and they should have all the access they need even if Apple et. al charge a fee.
I have schematics for all of my appliances. Most came with the appliance.
For my car (service/repair manual). Bought that on Amazon.
Also for some of my devices as I had a need.
The iPhone / iPad ones I can download most from various sites.
Example: https://pakfones.com/iphone-7-7-plus-schematic-diagrams/
I don't do major repairs myself. For that I get a certified repair person. btw - YouTube is a great resource!
Now parts, those are generally easy to find.
Not seeing why over the last few years this has become such an issue.
And the British drink warm beer because Lucas makes their refrigerators.
Yes, I am always on YouTube for information....and entertainment.
I usually get my mac/Apple parts from www.dvwarehouse.com...as least for computers, never needed any parts for my iDevices..I never broke any of them.
Over the last 3 Subaru STI's I learned that Subaru does not sell the manuals. An I did major repairs on my older cars.....1999 Mitsubishi Eclipse GSX AWD with in excess of 400WHP. With Subaru you can get online access charged by the day/week/annual...extremely expensive in the price range for an independent shop, but independent shops pay 1000's of dollars per year for "Mitchell's on demand" and 10's of thousands of dollars in scan tools.
I am not sure either.
I get appliance parts online....except for a magnetron tube and capacitor that they all refused to sell me.
Good thing Apple employees or contractors would never steal sensitive customer data...
An Apple store employee ‘helped’ a customer — by texting himself an intimate photo from her phone
In a statement, Apple said the employee was "no longer associated with our company."
www.washingtonpost.com
Apple employees caught stealing iPhone photos
A group of Apple Store workers were fired for looking at customers' private photos.
www.abcactionnews.com
I am with Apple on this one.
Apple makes the product, you buy it. Then you do whatever you want with it. They are not responsible to give you anything for repair or fix. If you think this is a bad deal, go buy from the guy who gives you all the spare parts and schematics. Just regular old capitalism "invisible hand" in the works.
Yes it will be nicer if they told us how to open it up and fix it but, they don't have it. Its the responsibility of the repair service that claim they can fix your device to do so.
Apple makes the product, you buy it. Then you do whatever you want with it. They are not responsible to give you anything for repair or fix. If you think this is a bad deal, go buy from the guy who gives you all the spare parts and schematics. Just regular old capitalism "invisible hand" in the works.
Yes it will be nicer if they told us how to open it up and fix it but, they don't have it. Its the responsibility of the repair service that claim they can fix your device to do so.
swingerofbirch
macrumors 68040
Yes, I went a step further when I used to have a 13" MacBook Pro (non-retina) that had a hard drive that was actually very easy to replace by the user. So before I sent it in for in-warranty repair, I just took my hard drive out and put a new one in so I could swap it back when it came back from repair. I just set up a dummy account with user name and password as admin. They told me it was not covered because I had replaced the hard drive (which wasn't the issue). But at that time, they even had included guides on how to replace the drive yourself that explicitly said replacing your drive did not void the warranty unless you damaged it in the process. In showing them the guide, they made an "exception" for me.
From the good old days:
Unfortunately, those good old computers had super fragile SATA cables.
It is amazing how the richest company in the world can spend whatever they want to get the law on their side. Fair system.
The MacBook Pro's were great till around 2010, when you could buy the entry level 15" MBP and upgrade it yourself with the exact same SSD and RAM Apple was using, except much much much cheaper.
Apple doesn't care about the enviroment (iPhone) or protection against 3rd party (non-repairability). Apple only cares about money. If Mac's are not upgradable and non repairable, it means that.
1. If something breaks, you might as well buy a new computer as almost everything has to be replaced.
2. When you buy a new computer, you have to pay the insanely overpriced upgrades Apple charges.
$$$$$$$$
The MacBook Pro's were great till around 2010, when you could buy the entry level 15" MBP and upgrade it yourself with the exact same SSD and RAM Apple was using, except much much much cheaper.
Apple doesn't care about the enviroment (iPhone) or protection against 3rd party (non-repairability). Apple only cares about money. If Mac's are not upgradable and non repairable, it means that.
1. If something breaks, you might as well buy a new computer as almost everything has to be replaced.
2. When you buy a new computer, you have to pay the insanely overpriced upgrades Apple charges.
$$$$$$$$
Remind me again how this bill even came to be tabled in the first place?
Oh right, a shady coalition of companies abused that very same lobbying system to try and push through a bill that I am willing to bet nobody in the government even comes close to understanding.
Apple simply played a better game than them at it. That’s really all there is to it.
Oh right, a shady coalition of companies abused that very same lobbying system to try and push through a bill that I am willing to bet nobody in the government even comes close to understanding.
Apple simply played a better game than them at it. That’s really all there is to it.
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You’re not completely wrong to not trust the stores, but your device is usually not repaired in house when you go to corporate shops. Some authorized third parties try to keep as much as they can in house, but certain repairs require them to be sent to an Apple contracted repair facility.
I didn’t say they don’t, which is why I also said it’s a stretch for Apple. It’s more about the image of trust and liability in the event something nefarious does take place.Good thing Apple employees or contractors would never steal sensitive customer data...
An Apple store employee ‘helped’ a customer — by texting himself an intimate photo from her phone
In a statement, Apple said the employee was "no longer associated with our company."
Apple employees caught stealing iPhone photos
A group of Apple Store workers were fired for looking at customers' private photos.
When every company in every industry is doing this, people will wonder why no one acted sooner. By then, it'll be too late.
I see your point, its how the free market works. Another company should come in and give out this information to lure customers to buy their products over iPhones, same reason people buy Android because iOS is so limiting with the OS and apps it allows.
are the rossmann? I am honoured.
That excuse is beyond asinine. It's already bad enough that the SSDs are integrated to the logic board, let alone paired with either the T2 or the M1 to effectively be useless without it. That, more than anything else, makes their machines inevitably disposable. It'd be like selling a car whose engine was set to evaporate after ten years. Providing service manuals openly and freely (as Dell, HP, and Lenovo all do with all of their products), especially once every originally-sold-new model is out of AppleCare does nothing to hurt Apple and does nothing to put user data at risk of compromise. Apple all but advises you to back up and wipe your device before bringing it in anyway!
No. It only applies to only applies to washing machines, dishwashers, fridges and displays (including TVs). In addition, manufacturers can limit the information and spare part availability to professional repairers, and unless the EU defines what makes one a professional repairer the manufacturers can decide who qualifies; nor does it clearly define what level of repairability must be provided in a repair manual. For example, the fix for a failed display could be replace entire motherboard rather than provide schematics for board level repairs.
As a side note, I recently pulled out my manual for a 70's era Kenwood amp, and in the back were a full set of schematics; the Apple ][ also came with a full set in the box.
Yeah, I would if you can. How else would you signal that the policies and quality of the product are unacceptable.