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Apple Mac OS X Tiger Launch Events

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celebi23 said:
Oh, does anyone have an extra of either of these from the Tiger Release Party? If you have an extra one that I could maybe have, that'd be great considering how my apple store only have the sratch tickets and I won an iTunes song 😱 😡



Spotlight keychain

Image-02ABF55FB82C11D9.jpg



Dashboard window static cling

Image-02ABD8B6B82C11D9.jpg
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😱 😱

Weak! That is the exact kind of stuff I was hoping to see! Where'd these come from?
 
admanimal said:
Hold down option and move the mouse over a widget. The X will appear even if the dock is not open, and you can close the widget.
Click to expand...

Ok, I'll try that... by they way, how do you keep more than one widget on the desktop? Can you do multiple-selections?

Not sure why user's have to know the distinction between dashboard widgets and normal apps... seem like Apple should have just come up with a new directory extension, e.g., .dsh or .wgt, which packages everything you need for a widget, and then just Do The Right Thing when a user double clicks on it...

For some reason the widgets remind me a bit of something you could do with Sun's NeWS window manager (somthing I came in contact with briefly working on an SGI)... If I remember correctly, you could just cat postscript files to the window manager and it would execute them. Since postscript is a general purpose programming language, you could write little apps in postscript.
 
Well you atleast got a chance to win something! Think on us that live in countries without Apple store...We couldn't even get Tiger on release day 🙁

Not to talk about giveaways....
 
it happened in denmark too

no apple store in denmark, but....

our best equivalent -OFFICE LINE- did a great job in copenhagen.

the shop started filling up just before 6 and though there were no lines around the block, the shop was packed.

seemed like lots of tigers were sold and the 30"display was so crowded with people watching tiger demonstrations, one had to wait to get close.

there was food and drinks, tastefuly done, with a bit of clever planning too: tiger prawns and tiger beer. yum!

a nice way to participate in the happy buzz. 🙂
 
Customer Service?

My friends iMac crapped out the day before the release. We tried to bring it in to the store for some support but were told we would have to wait on (a mile long) line like everyone else and even then there was no guarantee we would be able to get support. I think, in this instance, there could have been some better planning or extra consideration for customers that needed help and couldn't possible care about Tiger cuz their computer doesn't even turn on.
 
Genius Bar was closed for the event at the Grove. It was set up as more cash registers for sales.

I dunno. Makes sense to me to close it like they did. A big event to promote the launch of something isn't really the best place for resolving computer problems.
 
Apple generous? or inconsistent?

Where's Drew? said:
Was there no general 10% off this time around?

I went to the Tokyo event yesterday evening (blog report here - 29 April entry) and my scratch ticket got me a Spotlight keychain. I bought a PowerBook (15" combo drive) and was given the 10% off when I asked for it. I mentioned the deal during the Jaguar and Panther launches, but wasn't sure what the scoop was for Tiger since there were no Apple stores in Japan for either of the previous two launches.

When I was at the register the guy who was helping me said I could get 10% off Applecare if I bought it with the PB, but I declined. I did get an Airport Express for 10% off though.
Click to expand...

I purchased a nice G5 system (dual 2GHz w/20" display) using a 10% scratcher at the Tokyo Ginza store, but the people I was dealing with were quite strict. They weren't giving out any 10% discounts for those without the scratch cards, and strictly no 10% discounts off of AppleCare. They took 10% off for only the products - G5, display, and Tiger family pack. I had to purchase AppleCare at full price. I speak the language natively so there was no lost translation.

Hats off to you if you got the discount, but this tells me that Apple is inconsistent, that everyone should have received the discount... 😕
 
tkid said:
I purchased a nice G5 system (dual 2GHz w/20" display) using a 10% scratcher at the Tokyo Ginza store, but the people I was dealing with were quite strict. They weren't giving out any 10% discounts for those without the scratch cards, and strictly no 10% discounts off of AppleCare. They took 10% off for only the products - G5, display, and Tiger family pack. I had to purchase AppleCare at full price. I speak the language natively so there was no lost translation.

Hats off to you if you got the discount, but this tells me that Apple is inconsistent, that everyone should have received the discount... 😕
Click to expand...
That's weird that they didn't give you 10% off the AppleCare. I'm wondering if maybe they offered it to me since I didn't ask for it? I didn't know about the discount scratch cards (since I was expecting there to be 10% off everything as it was for Jaguar and Panther), so I just asked what the deal on the discount was and got it. I don't speak Japanese, but the guy who was helping me spoke fluent English. He's been there a while too. He's the same guy that sold me my iBook G4 in Jan. '04.

I wonder if maybe they felt sorry for me? I'd been in line since noon (#5!), but I'd brought a nice folding chair, so it wasn't that bad. One of the other clerks also told me I was the first person to buy a system during the event, so that may have helped. When they let people in I went right to the clerk I recognized and said, "I want to buy a PowerBook" and things just went from there.

I had enough money to get the AppleCare, but passed on it. I can pick it up at Bic Camera some other time and get 10% off there with my point card. 🙂
 
narco said:
I went to the Northridge Apple store in California. I live by the one in LA, but decided not to go because I thought it was going to be crowded. I just picked up the scratcher and left; just won an iTMS song.

Fishes,
narco.
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Heyyy i'm from Northridge! But i also didnt go because i am stuck in Santa Cruz for school. Instead i went to the mac store in Oakridge(San Jose) their MAC store is one of the tiniest most efficient damned stores i've seen! I got a 10% discount but everything i wanted to buy my boyfriend talked me out of, so we quickly left 🙁
 
bbyrdhouse said:
Is anyone else tired of the same article on the homepage of Macrumors.
Surely there has to be a new rumor in the last 48 hours. 🙄
Click to expand...

Can't believe no iMac or iBook rumors in a while...
 
Went to the Bellevue, WA store. Agreed that it wasn't all that rousing. Not even as good as last time. But I got to hang out with fellow enthusiasts, and win some free stuff.

For those who didn't get the discount, you weren't trying hard enough or you should have stuck around a bit. There were 10% discount tickets just laying around before it was even 10PM. I got a bunch of iTunes songs (7!), a 10% discount on the Shuffle I bought, and even a free copy of iWork. Of course, I already own iWork. What I needed was a new iMac.

Anyone want to buy an unopened copy of iWork? I'll probably be putting it on eBay later.
 
admanimal said:
Hold down option and move the mouse over a widget. The X will appear even if the dock is not open, and you can close the widget.
Click to expand...

So I went to the Apple store again, and that doesn't work... it works in dashboard world, but not in desktop world, which is what I was after.

I finally was able to get one dashboard widget into desktop world. I couldn't figure out a way to carry over multiple widgets.

Hmm, I think they could've waited on dashboard and spent the time on spotlight (which from the ars technica review seems to have its own UI problems). I imagine Apple thought improved search wasn't splashy enough.
 
As far as closing a widget on the desktop - even though you drag it onto the desktop (and the option thing doesn't put the X to close it), it still shows in widget-space and you can use the Option key trick there.
 
jcandali said:
My friends iMac crapped out the day before the release. We tried to bring it in to the store for some support but were told we would have to wait on (a mile long) line like everyone else and even then there was no guarantee we would be able to get support. I think, in this instance, there could have been some better planning or extra consideration for customers that needed help and couldn't possible care about Tiger cuz their computer doesn't even turn on.
Click to expand...

I think it just depends on the store. I had called the Christiana Mall store Friday morning and talked to the store manager and had him put aside a dual 2.7 and 23" display. He said they weren't allowed to put systems on hold during special events but said he would make an exception. I got there around 7:30 and went straight to the greeter, said there was a system on hold for me, like he had told me to do, and got ushered right up to the register 😀 I definitely got a lot of dirty looks from people still waiting in line outside!
 
[ it just me, or was this the most disappointing launch party ever? no cool t-shirts, dog tags,or mouse pads, not even anything on sale. I won a free iTunes song. Big whoop. I could have stayed home and drank a pepsi and gotten the same thing.[/QUOTE]

No, you are not the only one. Here in New Orleans it was a big flop as well.10 people at the most came. The only thing that was offered is to fill out a form for a chance to win an iPod Shuffle. AND I ended up spending more $$$ on more Apple stuff🙂
 
jcandali said:
My friends iMac crapped out the day before the release. We tried to bring it in to the store for some support but were told we would have to wait on (a mile long) line like everyone else and even then there was no guarantee we would be able to get support. I think, in this instance, there could have been some better planning or extra consideration for customers that needed help and couldn't possible care about Tiger cuz their computer doesn't even turn on.
Click to expand...

I can certainly see your point. It seemed that the Genius Bar was closed at my local Apple Store also. I did see a person that came about a return and refund, but were told that they would have to get in line. They also were not happy. Of course I'm not sure how it was handled after the store opened at 6pm. I hope that on an individual basis they were helped. Did your friend end up getting the needed help?
 
Macrumors said:


Scratch-off Instant win cards are being handed out at the door of official Apple Stores with prizes including iTunes songs, 10% Off Purchases, iPods and PowerBooks. Discounts are only good for tonight.

A full list of prizes and odds of winning are provided by Apple based on your store here (PDF).
Click to expand...

What they didn't tell you is the prizes were rigged. Employees knew where the winning tickets were...
 
The reason Apple release parties were more fun in the past is becaue they weren't held at Apple Stores, they were done by resellers who invested more in customer serivce and loyalty. Apple Stores didn't exist a few years ago.

However, Apple has, over the past few years, been competing directly with their own resellers and in many cases putting them right out of business.
This is why launch parties are now boring and lame, not because they didn't give away more free crap.

Frankly, I think Apple Stores have a terrible customer service and return policy, and as a result I only buy my Apple hardware and software from resellers, who often have much better return policies. They also have no restocking fees, which I think is a total scam on Apple's part.
 
corradokid said:
What they didn't tell you is the prizes were rigged. Employees knew where the winning tickets were...
Click to expand...

I don't believe that at all. A staff member told my wife and I that were one of there most loyal customer. We were first in line for a second year in a row. All we got was a free song for being a loyal customer. 🙁 A friend of my wife's was fourth in line, he got the 10% discount. He wasn't familiar to the staff. So what happened? 😕
 
tech4all said:
That's just awesome. Great concept. Maybe Apple could starting selling flashlights called 'spotlight' 😛
Click to expand...

I would prefer my Panther dog tags to the flash light any day.
 
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