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Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer

MH01 said:
You used the word lying, I'm saying that there is discrepancy between the battery test and iOS , from what members have reported on this topic .

You really have not followed this have you? Just a quick summary, geekbench saw a sudden change in recorded scores , which corresponded to 10.2.1 , bit of analysis and we are here today, with apple admitting they added throttling. Apple have admitted it.....
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i couldn’t care less about someone running a stupid Geekbench test, especially if the software is throttling when the test is run. That’s not an accurate representation of day to day use.
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thehenry said:
The fact that Apple is charging $29 to fix an issue THEY created is BS. It's not like they're dying for cash ($260B+ in bank). They should be giving these people FREE batteries at the LEAST. Maybe even offer them a year of AppleCare?

Im no Apple hater and will buy their products till the end but this is ridiculous and wrong.
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How did Apple create this? Unless you’re suggesting they’re knowingly putting bad batteries in phones and selling them to the public.
 
Rogifan said:
i couldn’t care less about someone running a stupid Geekbench test, especially if the software is throttling when the test is run. That’s not an accurate representation of day to day use.
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Yeah but... geekbench was Just the tool. Not relevant to day to day use . So let's ignore , questioning it, is deflecting on the issue at the moment.

You get though that apple has admitted they introduced throttling ? Relevant to day to day use depending on battery condition.
 
MH01 said:
Yeah but... geekbench was Just the tool. Not relevant to day to day use . So let's ignore , questioning it, is deflecting on the issue at the moment.

You get though that apple has admitted they introduced throttling ? Relevant to day to day use depending on battery condition.
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I’ve never denied Apple is throttling because duh they actually admitted it. What I am questioning is the legitimacy of those who claim their battery is perfectly fine but they’re still being throttled. And the proof is some Geekbench test.
 
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Rogifan said:
How did Apple create this? Unless you’re suggesting they’re knowingly putting bad batteries in phones and selling them to the public.
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You are always up to speed on apple's statements, do you not understand why apply has reduced the battery replacement cost ? Or what they apologised for? Please stop moving the goal posts! And trying to deflect... if you need help , it started with 10.2.1 .... throttling due to aging batteries, without informing the user .
 
Nice... I have an iPhone 6 I mostly use as an in-home WiFi device. I'll get the new battery next week.

Using my iPhone X, it sure is tough going back to a home button, double-clicking, etc. Swiping on my X is so much easier and much more fluid. It's def the future.
 
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Rogifan said:
I’ve never denied Apple is throttling because duh they actually admitted it. What I am questioning is the legitimacy of those who claim their battery is perfectly fine but they’re still being throttled. And the proof is some Geekbench test.
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Well that "some geekbench test" got apple to admit the throttling, which you are now saying is BS ? Interesting..... so is apple wrong ?
 
mediamentor said:
I personally think it's either a faulty battery or iOS 11 issue. I have a less than a year old iPhone 7 Plus and it restarts randomly sometimes. I can't figure it out. :(
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My 9.7" iPad Pro has done the same thing pretty much from day one. I couldn't figure it out, often times I'll pick it up and it says to enter the passcode to enable touch ID, which I realize now means that the device had rebooted itself when I wasn't using it. :(
 
laurim said:
You mean like clearly stating they were going to do power management in their upgrade notice? https://support.apple.com/kb/DL1893?locale=en_US
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Baymowe335 said:
You’re just speculating, despite all the likes this post received.

A critical leap you made is declaring what Apple knew and what their intentions were.

It may have been more like what they actually told us.
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Absolutely its speculation. One thing missing is that they initially had a recall for a very specific subset of bad 6S batteries that were turning off when still having 30% or more charge. Then shortly after introduced this software fix, which at the time was reported to be a software fix for the battery problem in addition to the recall for bad batteries. Though I am trying to see where I saw this reported as a software fix for the battery recall issue specifically. Maybe for the more generic shutdown at 40% or in cold temps issue which was affecting people other than those recalled.

In my searching I did find this article:

https://9to5mac.com/2016/11/28/apple-how-to-check-iphone-6s-battery-replacement-serial-number/

Reading the comments on that shows that the problem seemed to have affected more batteries than just the serial numbers apple recalled (hence the software fix that was released within 2 months of that recall) and at that time those batteries were just a bit over a year old at that point, still well within warranty for 2 year apple care (or jursidictions that have mandatory 2 year warranty) or extended warranty for CC purchase.

Thats my biggest problem with this. The software "fix" hid an issue that prevented people from getting service under warranty/apple care. The battery was not healthy enough to run the phone as designed (hence the shutdowns) though it would still pass the regular battery health check. And thats the problem, 2 definitions of a healthy battery for warranty purposes.

We still don't know if the UI changes will show the battery voltage (or if its throttling) or just show the cycles and % of original capacity left.

Is it a design defect if a CPU running at 100% in a phone with less than a 2 year old battery causes it to shutdown when low on charge or if its cold? To me yes, but others might disagree.
 
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About time Apple stopped dragging their feet and made some progress. It should've been free defective replacement no questions asked from the start.

Now, they need to address people who were coerced into buying a new phone replacement and refund the difference for others who paid the full $79 battery replacement fee.

Finally, stop using low capacity bottom of the barrel batteries that degrade prematurely after 1 year. Batteries should have a useful lifetime of at least 2 years. Even $40 Moto G phone batteries last over 3 years without throttling monkey business.
 
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lars666 said:
Well, they probably still make money with the $29 exchange ... Ironically, if a lot more iPhone 6/6s user are now having their battery changed who otherwise would have done nothing, but kept using their old iPhone anyway, this could even make a nice extra profit in the end. Surely doesn‘t outweight the image fiasco though, of course.
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I hope some "Interested Party" looks at these replacement batteries vs OEM from the Conga Lines in China. ;)
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JosephAW said:
I'll top off my 7+ just before the program ends to give me another year boost.
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The exact quote of our oldest child today. ;)
 
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THIS IS WHY I WONT BE BUYING A VEHICLE MADE BY APPLE WHEN THEY LAUNCH ONE! I love technology but I dont like to be manipulated and these "trendy" blue t-shirt wearing tech companies are showing they are no different to BP, Shell, Exxon e.t.c profit before principles!
 
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grjj said:
Either:
backup, erase, restore backup
or
restore iOS and set up as new

will resolve almost all "slowness" issues other than the particular one Apple is talking about in the statement.
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This works for brand new iPhone 8's and X's too? iOS 11 needs fixing in general he means, not just because it's even slower on older devices. I noticed how much worse the performance was with its frame drops and lag issues and that was on an iPhone X. So no, this whole 'just restore and set up as new' is BS. This is the reason why Apple continues to get away with this stuff year after year. iOS needs knocking down and building back up again ala Snow Leopard. Right now it's just a mess, and has only gotten worse on a yearly basis since 2013.
 
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So what does this mean for future CPUs? Can batteries not keep up with their technology? Are new chips needing throttling sooner because of battery tech?
 
Does anyone know if this price would apply at Best Buy since it is an authorized Apple repair dealer (I am presuming but want to check)?
 
Only Apple can purposefully slow down phones due to "aging battery", and when people complain they offer a solution....for a fee of $29 and people eat that up. They are gonna make so much money on this replacement program.
 
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deferredAnon said:
Apple found a new way to make money from people who don't switch to new models often. Slowing down old phones claiming non-existent battery issues, and then forcing them to do a battery change in the future for normal usage of the phone.
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Ridiculous speculation that would be idiotic in the long term.

Apple WANTS happy customers because they know you’ll eventually upgrade your phone on your own. They are too smart to lose trust on purpose and make you hate your phone.
 
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