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Quite possibly ... yet what does that have anything to do with replacing batteries at a fair market price? The visitors ratio to sales is much higher than what Apple hopes to have ... but the hardware, services, warranty and huge investments pays for the stores. I just hope Apple for the majority of the stores OWNS that land their stores are built on.
Price tends to be more a function of demand vs supply than just cost with a percentage margin slapped on top of it. Apple likely knows that given the option, more people still prefer to get this sort of repair work done at their own stores for the ease of mind, convenience and accountability and their inflated price likely reflects this.
 
You hit the nail on the head, the battery either had manufacturing defect or was totally under specced by Apple. The fact they had to recall some of the 6s phones for battery issue makes me think the IOS tweak was to reduce the amount of phones needing recall, with any manufacturing process there will always be a slight variation, some batteries will perform better than others, Apple identified which would be worst performers and included them in recall, the others were handled by Apple introducing the throttling, Apple knew there would be a huge failure rate of the batteries within the 2 year warranty period so introduced throttling to hide it, they were hoping to hide the problem until the bulk of the phones were outside of warranty period. Look when the 6s was released, when the battery recall happened and when IOS was changed to bring in throttling. Apple hoped that people would not realise the phones had been slowed down. https://en.wikipedia.org/wiki/IPhone_6S#Unexpected_battery_shutdowns

Apple is not manufacturing those batteries, it is impossible to check all of them if they meet the specifications. Why does it always have to be some evil plan?
 
Apple is not manufacturing those batteries, it is impossible to check all of them if they meet the specifications. Why does it always have to be some evil plan?
maybe there's a tinge of evil when they keep the throttling secret for almost a year, and only admit to it after being found out, they would have kept it secret for sure
 
Price tends to be more a function of demand vs supply than just cost with a percentage margin slapped on top of it. Apple likely knows that given the option, more people still prefer to get this sort of repair work done at their own stores for the ease of mind, convenience and accountability and their inflated price likely reflects this.

The price of a cellphones battery - including larger production of Cobalt (for Li-Polymer; I used to work for the largest producer in the globe) hasn't really changed in over 10yrs.

Nokia
Motorola
HTC
Huwaei
SonyEricsson/Sony
etc

Show me one instance where even a replaceable battery (Nickel Metal Hydride or Li-Ion/polymer) has increased in price since it was launched - heck try even internal battery costs to be replaced? Supply has just about always been above supply ... manufacturers of phones usually have more than a 1:1 stock of batteries for phones as users will and most likely require a replacement during the lifespan of the sum of the internal components of a phone. The part you listed in Bold ... I cannot deny as I personally would as well. Still doesn't mean I cannot have an issue on the cost ;)

Cheers.
 
This is getting tiring...
Apple is guilt-tripping us to give up the outrage with these staggered 'gifts'.

Nothing has changed:
- the iPhones were under-designed at the battery, unable to power the CPU
- they are still expecting us to pay for their coverup and mass recall
- newer iPhones will still throttle after about a year
- iPhones with replaced battery will again throttle after a year
- iPhones with low battery charge (not health) will still throttle
- iPhones above 80% battery health will still throttle and we will be denied any service to the battery since it's above 80%
- the throttling will still be permanent regardles of moment-to-moment conditions
- absolutely no goodwill to those tricked into upgrading to a newer iPhone
- we will still not get an option in iOS for wether to throttle or not
- the scam and coverup is not acknowledged at all

I'll edit the post if more comes to mind.


Agreed...

- iPhone 8/8+/X will not qualify by the end of 2018 for a $29 battery exchange even though our phones are marked for future throttling

Exchanging batteries doesn't fix the issue, it just delays the symptoms. Throttling needs to stop and the engineers need to put in proper batteries.
 
it's also possible the A7 or 5s doesn't have the internal hardware to work with the power/throttling routines Apple is able to use with an A8 or above.

I think the main issue here is the size of the battery. Apple kept putting smaller and smaller batteries in these phones thinking that they could engineer some magic into it and have the THINNEST device. I believe higher capacity batteries (and slightly thicker phones) would have avoided this whole mess. It would have needed less power management trickery, less throttling, etc. I remember the keynotes where they would imply that their clever engineering did away with the need for bigger batteries o_O
 
My 6S Plus is covered through AppleCare through February 2018 so I scheduled an appointment at my local Apple Store to have my battery replaced. Through the software coconut, I noticed that the current capacity of the battery is at ~73% when, per Apple, should be at 80% since it has 507 cycle counts.

At the Apple Store they ran the diagnostics and told me the battery was "in an excellent condition", close to 87%.

Could this coconut software be so off/inaccurate or Apple BS-ing me to avoid replacing the battery for free?

I don't know if I should try again or just let it be.

Suggest anyone in your situation to get a printout of Apple test results. That way if it turns out they're lying again you have evidence to seek reimbursement. If they refuse a print out then that should tell you something. Apple don't profit from defective replacement so it's not surprising they'll weasel their way out of it and the $29 price drop could be just for PR.
 
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This guy nails it. Samsung's situation was entirely different and they sincerely apologized and bent over backwards to make sure their customers ultimately benefited from the lesson. Apple didn't even apologize, except to essentially accuse their customers of misunderstanding battery chemistry and the favor Apple did for them by secretly throttling their phones.

Except Samsung first did a voluntary recall. It wasn’t an official recall until 2 weeks later made by the U.S. Consumer Product Safety Commission.

https://www.wsj.com/articles/samsungs-management-of-recall-wounds-companys-image-1473928872

One scandal can kill you, the other scandal slows down your phone.
 
I think the main issue here is the size of the battery. Apple kept putting smaller and smaller batteries in these phones thinking that they could engineer some magic into it and have the THINNEST device. I believe higher capacity batteries (and slightly thicker phones) would have avoided this whole mess. It would have needed less power management trickery, less throttling, etc. I remember the keynotes where they would imply that their clever engineering did away with the need for bigger batteries o_O

But the issue isn’t capacity, it’s the voltage needed during bursts of heavy tasks.
 
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They apparently not talking about throttling process which slows down the mobile during new mobile launch, when battery efficiency goes down, when the Apple Care/warranty is still in force!

There are combinations at work while Apple trying to create smoke screen it as Battery replacement program that too if you have signed up for Apple Care.

Clever ploy but let's see how far buyers get fooled
 
But the issue isn’t capacity, it’s the voltage needed during bursts of heavy tasks.

Proper voltage and amperage are both critical and tied to capacity. I've had car batteries go bad after about 5 years where it was still showing proper voltage output but couldn't turn the starter motor or wind down the power windows because some of the cells died and dropped the amperage. With how Apple undersizes their battery capacity, perhaps intentionally to design for early obsolescence, there's no buffer for voltage and amperage degradation due to aging and cold weather after 1 year. Fix simply is to have higher capacity batteries but that means people will keep their phones longer so less profitable to Apple.
 
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The thing is that I replaced my battery for my iPhone 6 plus and it was still slow...

Does it have to be Apple brand battery or something? Something smells fishy..

I have a 6 and new battery or not it is amazingly slow. Just starting Facebook take about 7 seconds while any super cheap android phone takes couple seconds.

Maybe are the app developers to be blamed but let's keep in mind it has only 1 GB of Ram.

The fact Apple always uses just enough RAM is unfortunately keeping longevity law.

not looking for Flames, please
 
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I get it about the battery issues. My question is: How does the battery have anything to do with Apple slowing down the older phones? Yes the battery may last a shorter amount of time with aging. Purposely slowing down the software is a very different thing...... My two cents.... go figure...
 
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I get it about the battery issues. My question is: How does the battery have anything to do with Apple slowing down the older phones? Yes the battery may last a shorter amount of time with aging. Purposely slowing down the software is a very different thing...... My two cents.... go figure...

I do not think this battery story really relates to slowing down the phones on purpose, yes they throttle the CPU to avoid Peaks but that is to avoid the phone to shut down because the battery is to be replaced.

Clearly they should have had an alert to the user to replace the battery and have the price reasonable from the start!

this story exploded on their face
 
Agreed...

- iPhone 8/8+/X will not qualify by the end of 2018 for a $29 battery exchange even though our phones are marked for future throttling

Exchanging batteries doesn't fix the issue, it just delays the symptoms. Throttling needs to stop and the engineers need to put in proper batteries.
It sounds as if you're giving up. You're using up your outrage now, and when your new phone's battery degrades in a couple of years, you won't do anything about it.

This is a PR nightmare for Apple. I expect they'll do what it takes to make it right, beyond 2018. Because even though you seem resigned to do nothing if it happens to your phone in the future, other people will not be so complacent.

I expect they're working on better software fixes, better batteries, and better PR spin in equal measure. Perhaps they'll do a battery recall (as they did with some iPhone 5 units), when and if these problems start showing up in 2017 model iPhones.
 
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Since this is a paid for service even for phones that is already out of warranty. If a phone is previously repaired by a 3rd party, can we still pay the $29 for the battery to be replaced by Apple?
 
I get it about the battery issues. My question is: How does the battery have anything to do with Apple slowing down the older phones? Yes the battery may last a shorter amount of time with aging. Purposely slowing down the software is a very different thing...... My two cents.... go figure...

Clearly, you should try reading the article.

It’s still 79CHF in Switzerland.

I’m here too, but expect they just need time to update. The Swiss Apple store has always been slower than the rest of the world.

I earn £500 a day.

Glad I’m not you. That’s pocket change in these parts.
 
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