Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Except that we know that the 80% criterium is far from conclusive. Slowdowns have been reported for many phones with a battery capacity still over that 80% value.
I think the when they test the battery in store they just test the capacity of the battery, looking the anecdotal evidence on this site, people have had phones which pass the 80% capacity test in store but still are throttled because the battery cannot deliver the required voltage. I think that capacity may not be a good indicator that the battery can deliver the correct voltage. The fact that people with older models of phones have batteries with even less capacity and have never experienced sudden shutdowns would attest to this.
 
  • Like
Reactions: clauzzz203
Talked to Apple support. My battery shows full charge capacity is currently 103% with a charge cycle count of 653. ‍♂️‍♂️ Maybe my phones going to blow up
 
I think the when they test the battery in store they just test the capacity of the battery, looking the anecdotal evidence on this site, people have had phones which pass the 80% capacity test in store but still are throttled because the battery cannot deliver the required voltage. I think that capacity may not be a good indicator that the battery can deliver the correct voltage. The fact that people with older models of phones have batteries with even less capacity and have never experienced sudden shutdowns would attest to this.
my iphone 6 battery is 6 mo old, has >90% battery capacity remaining and is still getting throttled, either the battery design is really bad or their throttle maintenance "feature" is really aggressive, either way it sux
 
It's a good question, with an easy answer: Try googling "my phone shuts down at 30% battery" and see what comes up. The answers I saw suggested the problem IS widespread, not new, and not limited to Apple.

Wow! Thanks... I had no idea.

So I guess the debate is... is it OK for Apple to slow down your phone so it doesn't shut down when its battery is old and weak?

Or is it better that every other manufacturer allows your phone to shut down when its battery is old and weak?
 
Is this more or less impactful than the flaming Note 7?

One was a defect and more importantly, unintentional. It also has lead to better batteries. The Note 8 battery is said to have 95% capacity after 2 years. That's the proper way to comeback after a major defect. Make a better product for all consumers. Source
Now this unfortunate event with Apple is completely intentional. And does not lead to a better product for consumers. And it will continue. Disgusting company, and the irony here is, a large portion of the complainers here, created this greedy monster with their blind loyalty.
 
Of course, we wouldn't want them having to do any extra work. ;) Funny how many of the people who tell everyone to update iOS and go along with everything Apple are either developers or shareholders.

Screw the end user, just open your wallets! :rolleyes:
The user benefits too when an app like HQ Trivia is released for iOS first, rather than the other way around.

And part of maintaining a mutually-beneficial arrangement means also being willing to compromise in certain areas when the need calls for it.

It works both ways. You ideally want a win-win scenario where developers are incentivised to create apps for iOS, which in turn helps draws users to the platform. Why do you think so many apps are released for ios first or exclusively? Because it’s easier to develop for, and Apple has every vested interest to keep it that way.
 
  • Like
Reactions: doelcm82
They won’t touch it if they see some evidence of it from outside. I read on this forum that one person was refused service after opening the phone as it was a 3rd party battery.
Agreed. A few years ago, Apple had a recall on the iPhone 5, where (IIRC) they would replace the battery for free. I took mine in, even though I had a iPhone 6 pre-ordered which would be arriving in a matter of days. The technician noticed I had a non-apple screen. I had had the screen replaced after my one-year-old tossed the phone off a second story balcony. He said they could do the battery repair, but they couldn't guarantee that the screen would survive. I said to go ahead (what did I have to lose), and sure enough, the screen came back cracked, and the phone was unusable.

It's your phone, and Apple can't prevent you (or me) from DIY repairs, 3rd party repairs, or even jailbreaking. But they can refuse to fix something you broke by going outside the garden walls.
 
Wow! Thanks... I had no idea.

So I guess the debate is... is it OK for Apple to slow down your phone so it doesn't shut down when its battery is old and weak?

Or is it better that every other manufacturer allows your phone to shut down when its battery is old and weak?
i would prefer it not be throttled and just shut down, then it's obvious that i need a new battery, however it's not cool that phones start shutting down after 1 year, that seems to indicate a design problem
 
Perfect opportunity for Samsung to jump in with some sort of iPhone trade-in coupon for an S8 or Note 8. Excellent marketing opportunity.

Yes, because Samsung has never been caught throttling their GPUs and doctoring Geekbench results.

And they have a recent battery-related scandal on their hands as well. Something about their phones refusing to turn back on if the battery drains to 0%.

If Samsung is smart, they will keep their mouths shut because they are no angels themselves. The best thing that could happen to Apple right now is for some competing brand to shoot their mouth off, attract the ire of Apple fanboys and provide a convenient distraction from all heat they are currently facing.
 
The user benefits too when an app like HQ Trivia is released for iOS first, rather than the other way around.

And part of maintaining a mutually-beneficial arrangement means also being willing to compromise in certain areas when the need calls for it.

It works both ways. You ideally want a win-win scenario where developers are incentivised to create apps for iOS, which in turn helps draws users to the platform. Why do you think so many apps are released for ios first or exclusively? Because it’s easier to develop for, and Apple has every vested interest to keep it that way.

Yeah let's permanently screw over everyone's devices so we can get HQ TRIVIA first! o_O

Who cares if bluetooth stopped working, battery drain is insane, CPU throttling introduced, camera app takes 3 seconds to open, etc etc, when you (well, other people probably) can have HQ TRIVIA before Android???
 
  • Like
Reactions: clauzzz203
Yeah let's permanently screw over everyone's devices so we can get HQ TRIVIA first! o_O

Who cares if bluetooth stopped working, battery drain is insane, CPU throttling introduced, camera app takes 3 seconds to open, etc etc, when you (well, other people probably) can have HQ TRIVIA before Android???

The issue is clearly a lot more nuanced than this. I cannot deny that there are both advantages and drawbacks with regards to updating your phone, and some consumers will lose more or benefit less than the others, but I would say that in the larger scheme of things, the pros still ultimately outweigh the cons.
 
One was a defect and more importantly, unintentional. It also has lead to better batteries. The Note 8 battery is said to have 95% capacity after 2 years. That's the proper way to comeback after a major defect. Make a better product for all consumers. Source
Now this unfortunate event with Apple is completely intentional. And does not lead to a better product for consumers. And it will continue. Disgusting company, and the irony here is, a large portion of the complainers here, created this greedy monster with their blind loyalty.

This guy nails it. Samsung's situation was entirely different and they sincerely apologized and bent over backwards to make sure their customers ultimately benefited from the lesson. Apple didn't even apologize, except to essentially accuse their customers of misunderstanding battery chemistry and the favor Apple did for them by secretly throttling their phones.
 
Yes, because Samsung has never been caught throttling their GPUs and doctoring Geekbench results.

And they have a recent battery-related scandal on their hands as well. Something about their phones refusing to turn back on if the battery drains to 0%.

If Samsung is smart, they will keep their mouths shut because they are no angels themselves. The best thing that could happen to Apple right now is for some competing brand to shoot their mouth off, attract the ire of Apple fanboys and provide a convenient distraction from all heat they are currently facing.


None of the above could be construed as planned obsolescence though right?

The note 8 zero charge issue is a bit of a worry but they just replace your phone, they don't charge you 29 dollars or some other bs...

It's not the same thing at all....
 
2 Different articles and thus threads on this top shows it's STILL a hot topic amongst iOS users. let's hope this doesn't spread to MacBook and MacBook Pro users (2015 onwared).

Either:
backup, erase, restore backup
or
restore iOS and set up as new

will resolve almost all "slowness" issues other than the particular one Apple is talking about in the statement.

Transparency is key. Don’t know why it’s hard for people or companies to be transparent and up front.

Doing a backup erase and restore causes other issues like App Sync and even moreso with WatchOS Health History and restore data. I've personally posted a WatchOS backup and restore to the same iOS iPhone and had to listings (previous health data, another listing for only newer health data). This is sound troubleshooting but it's not thorough to other issues it can pose.

Either way this does NOT solve the issue with transparency ... it says nothing specific to users that have replaced their battery out of pocket since iOS 10.2 was released and SHOULD be backwards trending for this policy of support. Recall Apple caused the issue and thus should fix it since it implemented this non-transparancy issue.

I got my replaced two weeks ago upon hearing the battery issue. Full price :(


Just contact them. They are very good at making things right when they change policies.

Unfortunatley with Apple, this is NOT a standard across all their stores and SHOULD be. It should be communicated officially like and within this new policy if Apple is going to stand behind their apology and their products - they caused this.

Besides I'm still trying to understand why it costs the end user $79 originally to replace a damn battery - Labour costs shouldn't be more than $20/iPhone on top of a $15 battery. It's less than 30mins to a novice watching a youtube video and even less to a 16yr old in the USA that's done over 30 battery replacements!!

The $79 for a battery replacement for 6/6S devices is attrocious ... the 7 would require the IP67 Water/Dust seal to be done properly. Heck I thought this is why Apple has that damn robot to disassemble old iPhones ... can they not have 100+ just to remove the screen and battery, then replace, reseal and re-assemble and quickly test? This is what Robotics should be for at their basic purpose.
 
Besides I'm still trying to understand why it costs the end user $79 originally to replace a damn battery - Labour costs shouldn't be more than $20/iPhone on top of a $15 battery. It's less than 30mins to a novice watching a youtube video and even less to a 16yr old in the USA that's done over 30 battery replacements!!

The $79 for a battery replacement for 6/6S devices is attrocious ... the 7 would require the IP67 Water/Dust seal to be done properly. Heck I thought this is why Apple has that damn robot to disassemble old iPhones ... can they not have 100+ just to remove the screen and battery, then replace, reseal and re-assemble and quickly test? This is what Robotics should be for at their basic purpose.

You think the Apple store pays for itself?
 
Yes, because Samsung has never been caught throttling their GPUs and doctoring Geekbench results.

And they have a recent battery-related scandal on their hands as well. Something about their phones refusing to turn back on if the battery drains to 0%.

If Samsung is smart, they will keep their mouths shut because they are no angels themselves. The best thing that could happen to Apple right now is for some competing brand to shoot their mouth off, attract the ire of Apple fanboys and provide a convenient distraction from all heat they are currently facing.

This reads like a bad script for a daytime soap opera.
 
"iPhone 6 or later". Does "Later" = "Older", or does that mean 6 series through X? Originally read that it was 6 and 'older', but the language here isn't as clear. Battery life on my 7 was worse than my 2 year old 6, even on day 1. For $29, I'll replace it without thinking twice.
you're sacrificing its water resistance
 
I’m confused. Is that supposed to be $29 (Canada; $35) all-in, or is there a separate cost for labour? Before Apple decided to reduce their battery cost, I went to the Apple Genius Bar in Toronto and was quoted $99 for the battery replacement plus $429 labour. So tell me about that labour cost: does it still exist or is Apple now waiving it? Because let me tell you, that small reduction in battery cost means next to nothing if that labour cost is still there. Here’s a copy of my work order from Apple (p.s. I cancelled after seeing this bill, and purchased a battery replacement elsewhere.)

Woah..thats absurd. I don't blame you for cancelling.
 
You think the Apple store pays for itself?

Quite possibly ... yet what does that have anything to do with replacing batteries at a fair market price? The visitors ratio to sales is much higher than what Apple hopes to have ... but the hardware, services, warranty and huge investments pays for the stores. I just hope Apple for the majority of the stores OWNS that land their stores are built on.

At the end of the day .... many of us LOVE iOS and the iOS, WatchOS, TVOS and MacOS ecosystem. For those that are entrenched into the corporate space, then iOS is probably your only patronage to Apple, maybe an iPad/MacBook with the kids in K12/University/Collee.

i just need the Mac Mini to be modernized and updated, yet with user replaceable RAM. The SSD to be a blade M2 or better.
 
  • Like
Reactions: jpn
Ok now that we know Apple slows down iPhones, I don't know about you but I sure do notice that my Computer slows down and becomes buggy every time a new operating system comes out or when Apple forces you to upgrade your software. We should all now look into Apple doing the same thing to computers and iPads.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.