Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer

[justperry]

Well Apple uses water damaged boards in refurb devices. How anyone trusts them anymore is beyond me.

Where's your prove?

Just because she says the glue is stronger than other repair shops and about or the same as Apple.
She might even have...you know...ulterior motives... cause she owns a repair shop.

Note: Not saying it's not from an Apple service, I just don't believe just any video on the webs.
[doublepost=1514732694][/doublepost]

Incorrect. It's always decreasing over time which is why "nominal" is used to describe voltage in lithium ion batteries. It's never really constant (kind of like nature itself). Like I said, the bigger drops are at the beginning and the end of the life cycle. Most use will fall into the "nominal" range though, so generally speaking what you're saying is accurate in terms of what the user would experience for performance.

I updated post 565 with a graph, it's there, you are wrong, Lithium ion voltage does not degrade, not until end of life.

 

[Rob_2811]

What Apple wants to happen post 10.2.1. Before that it would be a shutdown.

The problem I have with this fix, is that I am not getting 100% of the performance I paid for. And when these shutdowns were happening to the 6S these batteries were barely over a year old. Apple Care and 2 year Warranties in the EU were in full effect for these devices.

Should a phone have to be throttled to prevent it from shutting itself down when its barely a year old or should it be replaced under warranty?

Those charts show that its already repeating itself with the iPhone 7. Which again is barely 1 year old.

This is true of course and is wilfully ignored by those who are on here to blindly defend Apple on this issue.

 

[MH01]

Sorry Apple but you’re too late. I’ve already had my battery replaced 1x and at one point purchased an Apple a Smart Battery Case.

I’d still be using the phone if it wasn’t slow again and the batteries dead. Let the class action suits continue.

I did the same , bought a battery case cause Apple said it was all fine, months later they said my phone was affected by battery issues . So this upsets me , cause all along they knew the 6S had issues with batteries as they aged , and they still tried to hide it , until this broke out . I bought that stupid apple battery case for no reason, so yeah they made money out of me for their flaw.
[doublepost=1514733283][/doublepost]

What Apple wants to happen post 10.2.1. Before that it would be a shutdown.

The problem I have with this fix, is that I am not getting 100% of the performance I paid for. And when these shutdowns were happening to the 6S these batteries were barely over a year old. Apple Care and 2 year Warranties in the EU were in full effect for these devices.

Should a phone have to be throttled to prevent it from shutting itself down when its barely a year old or should it be replaced under warranty?

Those charts show that its already repeating itself with the iPhone 7. Which again is barely 1 year old.

Bingo. They are avoiding replacing faulty batteries under AppleCare and EU laws by slowing down the phones . While it might help some poor sods out of warranty , it also slows the performance of people in warranty and avoids Apple loosing $$$$ replacing batteries . Win for Apple all round , win for people outside warranty . For people who paid for x performance, tough.... you will get the performance tied to the battery health

This is a result of Apple chasing single core speed, for bragging rights

If they throttle remains, not sure why you would want to buy future iPhones knowing they will also Down at even with AC you battery will not be replaced ... £1350 x with Apple care looks like really poor value for money now

Remove the throttling Apple....

 

[catean]

So this upsets me , cause all along they knew the 6S had issues with batteries as they aged , and they still tried to hide it , until this broke out . I bought that stupid apple battery case for no reason, so yeah they made money out of me for their flaw.

Of course, it’s a normal/natural feeling. We feel betrayed after years in which we defended Apple and gave all our trust (and money). It is a very dissapointing moment for me, as this was the last corporation that I, and my family, trusted blindly.

 

[satchmo]

I’m guessing once you take ‘advantage’ of this battery offer, you won’t be able to participate in any future class action suit.

So the sooner Apple gets people to replace their battery, the fewer people they’ll have to deal with if and when the courts rule against them in the future.

 

[MH01]

I’m guessing once you take ‘advantage’ of this battery offer, you won’t be able to participate in any future class action suit.

So the sooner Apple gets people to replace their battery, the fewer people they’ll have to deal with if and when the courts rule against them in the future.

This has all the potential to explode into a full fledged repair/recall program , in which case even if you take the $29 battery , it will not exclude you.

Apple is being sued for slowing down iPhones , even if you get a battery, your phone will still slow down in time , as Apple is not removing the software that causes the throttling, lawsuit , remains. People are not suing for free batteries ..... that is a temp solution.

 

[MacBebe]

THIS IS WHY I WONT BE BUYING A VEHICLE MADE BY APPLE WHEN THEY LAUNCH ONE! I love technology but I dont like to be manipulated and these "trendy" blue t-shirt wearing tech companies are showing they are no different to BP, Shell, Exxon e.t.c profit before principles!

You don't even have to buy their stuff now. There are a lot of choices out there other than Apple.

 

[skinned66]

$29?? Will nobody think of the shareholders?

That's the price it should have always been.

 

[citysnaps]

Anyone know if apple will replace your battery if you’ve already had it replaced by a 3rd party?

Don't know for sure, but if I were Apple, I certainly wouldn't.

 

[gnipgnop]

I updated post 565 with a graph, it's there, you are wrong, Lithium ion voltage does not degrade, not until end of life.

Okay, maybe I'm wrong about max voltage degrading over the majority of the life of the battery. But max voltage available definitely drops during discharge. It's going to happen every time you use your phone.

https://learn.adafruit.com/li-ion-and-lipoly-batteries/voltages

The steepest drop starts to occur around 80% of discharge, which correlates to Apple's "low power" warning.

 

[citysnaps]

"Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer"

How about for those consumers with the iPhone 5s ?????

Your 4 year old iPhone 5s doesn't have the issue. If the battery is worn out due to age, simply pay Apple to have it replaced at Apple's normal price. Batteries do not last forever.

 

[Brenster]

Booked at Genius Bar appointment next Tuesday afternoon to get my old 6s looked at. Was needing to charge twice a day over and above overnight charging to maintain usability under relatively moderate use (locally cached Apple Music playback, an hour's audiobook use & fitness tracking at lunch, iMessage & email triaging throughout the day. iOS 11 was also getting to be excessively laggy coconutBattery is showing a 15% decline in max battery capacity relative to new.

Upgraded to the X a month ago and am seeing only a 33% drop in battery with the same usage across the day, only needing to charge overnight. I suspect my usage pattern above fits with the low power core scenarios for the A11, rather than having to run the A9 'full tilt' cores throughout the day.

I'm planning on giving my 6s to my son as his first smartphone in a few month; hopefully the batter replacement will be covered under AppleCare, £25 if not or will see what the cost is if the Genius Bar think the battery is 'good enough' still.

 

[Phonephreak]

Why do I think this hasn’t even really exploded yet. More to come. Apple is in full damage control now.

 

[MH01]

Why do I think this hasn’t even really exploded yet. More to come. Apple is in full damage control now.

Agreed . I don't think Apple is in full damage control yet. They are seeing how thier battery price reduction PR works out. Full damage control will be when the 6 and 6S design comes under scrutiny. What they fear is that it's proved that these phones were not designed to last x years , at which point place like EU and Australian consumer protection will take them to the cleaners ..... and given how successful the 6 and 6S were sale wise, this could be the biggest recall/repair in history ....

More to come . It was funny when it was Samsung , it's not funny when it's us..... karma eh....
[doublepost=1514736049][/doublepost]

$29?? Will nobody think of the shareholders?

That's the price it should have always been.

Ha ha ha remember people , everytime you pay Apple $29 , instead of $79 , a kitten cries.... there must be animoji for that.... for the smart folk who upgraded

 

[vixster1901]

And there's this

https://www.apple.com/support/iphone6s-unexpectedshutdown/

Which, mine falls under, and I would have never found this if it wasn't for this subject!

 

[MacBebe]

What a ripoff. Third party batteries cost much less than $30, and most of the time are just as good, yet Apple has to charge 3-4x for their stuff. It's like they're doing a favor to its customers by allowing 6 and newer owners to upgrade batteries for a year, and then it's back to business as usual - charging an arm and a leg, and keeping up with the degraded performance.

Apple always charges way more. It is not surprising, is it?

 

[justperry]

Okay, maybe I'm wrong about max voltage degrading over the majority of the life of the battery. But max voltage available definitely drops during discharge. It's going to happen every time you use your phone.

https://learn.adafruit.com/li-ion-and-lipoly-batteries/voltages

The steepest drop starts to occur around 80% of discharge, which correlates to Apple's "low power" warning.

Oh, might have been you misunderstood me, you're right though about voltage decreasing when it's discharged as with most batteries.

 

[citysnaps]

What a ripoff. Third party batteries cost much less than $30, and most of the time are just as good, yet Apple has to charge 3-4x for their stuff. It's like they're doing a favor to its customers by allowing 6 and newer owners to upgrade batteries for a year, and then it's back to business as usual - charging an arm and a leg, and keeping up with the degraded performance.

Having Apple replace a battery for $30 is hardly a ripoff. It's likely at around around their costs. Think it through.

 

[MH01]

And there's this

https://www.apple.com/support/iphone6s-unexpectedshutdown/

Which, mine falls under, and I would have never found this if it wasn't for this subject!

Glad you found it, they will replace the battery for free
[doublepost=1514736913][/doublepost]

Having Apple replace a battery for $30 is hardly a ripoff. Think it through.

What about $79 ? the $29 is only in 2018, and they still make a profit ....

You pay a hefty premium to get batteries replaced at Apple, for any of their devices .

 

[WatchFromAfar]

There are likely different teams working on different iPhone models and the related technology concurrently. It takes years to make the first model of any particular iPhone, due to the designing, prototyping, and testing. The iPhone X reportedly took 5 years to go from concept to final product.

So even as we speak, the design of the 2018 iPhone would already have been locked in, Apple is busy sourcing for components so that production can be ramped up, and the 2019 iPhone is currently in prototyping.

That’s why it helps for the form factor of the iPhone to stay constant. When you know the dimensions way in advance, you have more time to design the internals with them in mind.

So you'd expect Apples Best of the best to be working on this iPhone for four years, then who's working on the one for next year or the year after? Is Apple purposely putting B-grade people on these projects?

 

[MacBebe]

So did I. Couldn’t stand it any longer. Any compensation for people in this situation?

It won't hurt to call Apple Support and ask for refund.

 

[citysnaps]

What about $79 ? the $29 is only in 2018, and they still make a profit ....

You pay a hefty premium to get batteries replaced at Apple, for any of their devices .

I suspect at $79 Apple makes a decent profit, as they should. At $29, highly doubtful - but probably not losing money.

 

[Menneisyys2]

'Given a lack of nuance in some mainstream coverage, many headlines have fueled speculation that Apple artificially slows down older iPhones to drive customers to upgrade to newer models, but the actual issue was Apple's lack of transparency about the power management changes it made starting in iOS 10.2.1. '

Why defending Apple so strong, MR? The issue *is* Apple's slowimg down the devices, not 'only' not communicating this...

 

[MacBebe]

None of the above could be construed as planned obsolescence though right?

The note 8 zero charge issue is a bit of a worry but they just replace your phone, they don't charge you 29 dollars or some other bs...

It's not the same thing at all....

Do you think Samsung will give you a replacement phone out of warranty? Yeah, it is not the same thing at all.

 

[TonyC28]

As long as you can walk into an Apple Store and easily get a new battery. I had a “take my money” moment with Apple earlier this year and it was surprisingly difficult to get a new battery even though I wanted to pay for it. I somehow left without a new battery. It was a weird experience.