I would agree that Apple Maps don't suck; but this is because I don't use maps often and when I do, they work for me.
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Apple Maps don't suck! (merged)
- Thread starter mcdonoughdr
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Wow. Apple Maps actually isn't a disaster.
Yet another survey demonstrating that the problems are limited to the experiences of a minority: http://www.imore.com/despite-some-issues-demand-iphone-5-all-time-high
More than 4,000 surveyed this time, for those complaining that the other surveys had too small samplings.
Maps issues hasn't affected demand, and:
"When it comes to Maps, the survey asked iPhone 5 and iOS 6 users if they had found any porblems in their use of Apple Maps, with 90% of respondents saying that they did not have any problems. In fact, only 3% of respondents reported their Maps experience as a very big problem. When asking those unlikely to buy the iPhone 5 for the reason why, 0% said it was because of reports of problems with Maps."
Again, an over-entitled minority is overblowing the issue, making so much noise that everyone believes its a far bigger problem than it really is. Typical overreported overreaction to Apple products.
Yet another survey demonstrating that the problems are limited to the experiences of a minority: http://www.imore.com/despite-some-issues-demand-iphone-5-all-time-high
More than 4,000 surveyed this time, for those complaining that the other surveys had too small samplings.
Maps issues hasn't affected demand, and:
"When it comes to Maps, the survey asked iPhone 5 and iOS 6 users if they had found any porblems in their use of Apple Maps, with 90% of respondents saying that they did not have any problems. In fact, only 3% of respondents reported their Maps experience as a very big problem. When asking those unlikely to buy the iPhone 5 for the reason why, 0% said it was because of reports of problems with Maps."
Again, an over-entitled minority is overblowing the issue, making so much noise that everyone believes its a far bigger problem than it really is. Typical overreported overreaction to Apple products.
Don't get me wrong, I think it's overblown as well but the link you posted isn't really a good one.
It is not really representative of iPhone 5 Users around the world.
Also the numbers(4270 People) are way to small to have a conclusive outcome.
Most of the problems reported in Maps were/are outside of the US, and the US is not the world.
It is not really representative of iPhone 5 Users around the world.
Also the numbers(4270 People) are way to small to have a conclusive outcome.
Most of the problems reported in Maps were/are outside of the US, and the US is not the world.
Indeed. The vast majority of detractors are not American users, yet their criticisms paint a different picture, and even American news outlets are reporting the problems as if they are universal. They are not. No one is saying what is actually objectively true: "In many countries outside of the US, Maps has significant problems. But within the US, the majority of users are satisfied." Instead, we get the unqualified, "It's a disaster". It's not.
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In terms of statistical sampling, 4,270 is not an insignificant figure. The Rasmussen Presidential tracking poll has a typical sample size of 500, representing all likely US voters. This is how polls work. And this isn't the only poll. Others of varying sizes, even here on Macrumors and Google (which include intnational users), show similar results.
The US is not the world, and the iPhone is marketed globally. The problems outside the US are real and a big problem. But they should be reported accurately, not in a way that suggests that MOST users - even in the US - have grave problems, which isn't true.
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You argue that it's overblown and are upset that people are only talking about the maps... so you start a new thread about them. 
Oh awesome, maps are "ok" for 5% (tops) of the world's population. When they're in their home country, and not on business, looking for a hotel in a foreign country, on holiday, etc.
Win.
?
Win.
?
You argue that it's overblown and are upset that people are only talking about the maps... so you start a new thread about them.
Nope. I didn't start a new thread about maps. I started a new thread about people's tendency to overreact to Apple products.
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What a silly statement. "The world's population" surely is not equal to "Apple Maps users". Apple is an American company, and in their inaugural Maps App, 97% of their home-based customers are happy with it. Yes, there are problems in other countries in which they sell the product, and yes, they need to fix that. But the US user base is not nearly so insignificant as your statement suggests.
Newsflash:
even americans travel to other countries occasionally. And when travelling to places they don't know is exactly when they're more likely to need maps. If you're at home in your home city, you probably ALREADY KNOW WHERE YOU'RE GOING.
try being stuck in another country where you don't speak the native language, have no idea where you are, and you have a mapping app on your phone that USED to work but is now useless.
google maps helped out heaps when i was in france, germany, italy and the UK.
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Yes, I realize this. I've already said that I acknowledge the problems overseas and their significance. My point isn't to deny them. It's simply to say that by overblowing them, there is a misperception that the problems are more universal than, in fact, they are. Many US customers may be being dissuaded from using iOS 6 or Apple Maps inside the US because of the outcry when in actuality, things aren't as bad as we've been led to believe. My point is merely that while there are real problems, Maps isn't at all the "Disaster" it's being painted as.
And news flash - the US is a pretty big place. US users don't just drive around their home cities going to places they already know how to get to. We also drive to other US cities and states. There are plenty of places that we don't know how to get to right here in the USA.
Well your view of a "disaster" is clearly way different to what the rest of the world's population term to be a disaster.
Fact: users have upgraded their device and ended up with massively reduced functionality.
Irrespective of whether 10-20% of the device users are "mostly OK" with it or not, that is a disaster as far as the userbase goes, and as far as apple's reputation abroad goes.
Look i know as an american it may be difficult to acknowledge this, but the potential market for their devices outside of the US is FAR GREATER than within the US.
And at least some portion of the US users who are well off enough to concern themselves with buying shiny toys at the moment are likely to travel abroad anyway.
It is a short-term disaster, there's no getting around that.
Fact: users have upgraded their device and ended up with massively reduced functionality.
Irrespective of whether 10-20% of the device users are "mostly OK" with it or not, that is a disaster as far as the userbase goes, and as far as apple's reputation abroad goes.
Look i know as an american it may be difficult to acknowledge this, but the potential market for their devices outside of the US is FAR GREATER than within the US.
And at least some portion of the US users who are well off enough to concern themselves with buying shiny toys at the moment are likely to travel abroad anyway.
It is a short-term disaster, there's no getting around that.
I really miss the google maps traffic..I used it daily, and it was very accurate.
Apple Maps doesn't come anywhere close.
The rest of it I can live with...but only cuz I have to
Apple Maps doesn't come anywhere close.
The rest of it I can live with...but only cuz I have to
This is internet. A place for whiners. You should see a lot of usual suspects here. I think all these people contributed is help reducing the usefulness of places like this. Those old days when people'd come to forums to share and help are long gone.
On the topic, Judging from my friends who installed iOS 6 no one complained about the new map. If there was, it's not even close to the degree shown here. And I'm not in the US.
Not sure about that figure... There are more than 19million iOS users in the US alone, and that's far more than 10-20% of all device users. Besides which, the survey indicated a much greater level of satisfaction than "mostly ok", with 90% reporting that they had NO problems with maps.
Enough with the "Americans don't realize there's a world out there" rhetoric. Yes, Apple markets to a lot of countries. I understand that if you add up ALL of the international iOS device sales, it surpasses that of the US alone by perhaps 10% or less. But no other single country sells more iOS devices than the US, or is even close. (The UK, where most of the complaints about Maps seem to be coming from, accounts for 3.5-4 million iOS users, compared to the US market of 20 million). Since the US is by far their greatest single market, Apple is likely to prioritize Maps accuracy in that market first.
EDIT: actually, shortly before iPhone 5 released, the figures were 18.6 million US iOS devices, and 20.1 million in all other countries combined. So, the international margin was less than 10%, and I'm sure that's shrunk now that iPhone 5 is out.
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Couldn't agree more. That's why I posted is thread, because its too bad that this vocal minority can spoil what should be a good thing.
Yep. I've only brought up US statistics here... I'd be fascinated to know what pecentage of international users actually have major problems. I suspect it's much lower than what people in these forums are insisting.
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Really? To me it seems a lot more like you did nothing more than copy and paste your comment from a thread about the maps here.
But, since you feel starting a whole new thread to talk about the same exact things in the other 131+ page thread, I may as well copy and paste my response from there over here:
No. That's the same exact survey that was posted already:
My favorite part of the survey was this reading that it took place between Sept 17-26th... beginning before either the iPhone 5 or iOS 6 were released and ending before the media storm that followed.
Of course, only those only those with an iPhone 5 or iOS 6 were asked the questions about the maps, but we have no idea how many of those surveyed answered those questions.
You do realize that 'reporting having a problem' has absolutely nothing to do with the map complaints, right?
Well, obviously you don't.
EDIT: LOL, the source you posted is for prospective buyers. Fail on doing research.
/Thread
From the survey I referenced:
"When it comes to Maps, the survey asked iPhone 5 and iOS 6 users if they had found any porblems in their use of Apple Maps, with 90% of respondents saying that they did not have any problems. In fact, only 3% of respondents reported their Maps experience as a very big problem. When asking those unlikely to buy the iPhone 5 for the reason why, 0% said it was because of reports of problems with Maps."
Specific to maps problems, 90% of users had no problems, and only 3% had major problems.
iOS6 came on the 19th. The iPhone 5 came out two days later. The dates on this survey were September 17-26.
This survey is worthless, many would need ore time before reporting any 'porblems.'
It's a survey of more than 4,000 users of iOS 6 and Apple Maps in its final form (same form as we're using now). Many of the respondents would've been devs, and thus hardly ignorant. Hardly worthless.
Nope.
The survey you posted...
https://451research.com/report-long?icid=2560
It doesn't say anything about it only being a survey only of users of iOS 6 / iPhone 5.
Nope.
It does in the actual report. You quoted the summary on the cover page, which is speaking in general of the kind of surveys 451 does. What I actually referenced was iMore's summary of the 451 survey's conclusions. Again, "When it comes to Maps, the survey asked iPhone 5 and iOS 6 users if they had found any porblems in their use of Apple Maps"...
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I re-post this for completeness sake. It's posted on another forum and not my post.
"Furthermore, as compared to Antennagate, Mapgate is much less an issue which is an interesting note since even during Antennagate with "2.1% projected to have a non- accident malfunction in the first 12 months." (2)
" In that 2010 ChangeWave survey, 7% of new iPhone 4 owners had reported the antenna/ reception issue was a Very Big Problem and 14% Somewhat of a Problem. Another two-thirds (64%) reported they Hadn't Experienced any Problem..." (1)
"To gauge the impact of the Apple Maps issue, we asked iPhone 5 and other iOS 6 users if they had experienced a problem with Apple Maps." (1)
"Nine-in-ten users (90%) reported it was No Problem at All or they Havent Experienced Any Problem, while 3% characterized it as a Very Big Problem and 6% said it was Somewhat of a Problem." (1)
"...In comparison to the iPhone 4 Antenna/Reception issue, the current Apple Maps issue is of marginal concern to iPhone 5/iOS 6 users. Simply put, Apple Maps is not considered a problem by the overwhelming majority of users..." (1)"
1. No author given. Published 12 October 2012. Apple Maps Issue Irrelevant as Massive iPhone 5 Buying Continues; Samsung By Far Best Positioned to Gain from Windows Phone 8. 451 Research/ChangeWave Research. Retrieved 12 October 2012.
2. Austin Sands and Vince Tseng. Published 3 November 2010. Smart Phone reliability: Apple iPhones with fewest failures, and major Android manufacturers not far behind. Square Trade. Retrieved 12 October 2012.
"Furthermore, as compared to Antennagate, Mapgate is much less an issue which is an interesting note since even during Antennagate with "2.1% projected to have a non- accident malfunction in the first 12 months." (2)
" In that 2010 ChangeWave survey, 7% of new iPhone 4 owners had reported the antenna/ reception issue was a Very Big Problem and 14% Somewhat of a Problem. Another two-thirds (64%) reported they Hadn't Experienced any Problem..." (1)
"To gauge the impact of the Apple Maps issue, we asked iPhone 5 and other iOS 6 users if they had experienced a problem with Apple Maps." (1)
"Nine-in-ten users (90%) reported it was No Problem at All or they Havent Experienced Any Problem, while 3% characterized it as a Very Big Problem and 6% said it was Somewhat of a Problem." (1)
"...In comparison to the iPhone 4 Antenna/Reception issue, the current Apple Maps issue is of marginal concern to iPhone 5/iOS 6 users. Simply put, Apple Maps is not considered a problem by the overwhelming majority of users..." (1)"
1. No author given. Published 12 October 2012. Apple Maps Issue Irrelevant as Massive iPhone 5 Buying Continues; Samsung By Far Best Positioned to Gain from Windows Phone 8. 451 Research/ChangeWave Research. Retrieved 12 October 2012.
2. Austin Sands and Vince Tseng. Published 3 November 2010. Smart Phone reliability: Apple iPhones with fewest failures, and major Android manufacturers not far behind. Square Trade. Retrieved 12 October 2012.