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Apple Mistakenly Sending Out OS X Server Replacement Up-to-Date Codes

This is why I'm waiting until it comes pre-installed to buy my Macbook Air.

What a mess. For shame Tim.
 
Server Code. : (

I'm one of the ones described who's replacement code fix ended up being for Server. I called and they are really scrambling to try and fix it—I'll give them that.
Early adopters: Those most likely to get burned and least likely to take it well.
 
NathanMuir said:
Where's the down vote when you need it? :rolleyes:
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Well, honestly though, it didn't happen when Jobs was around. You can't say he's the reason, obviously, as that's a heck of a trickle down, but overall the place doesn't seem as tight and deliberate a ship as it did before. I'm too lazy to dig up the little mistakes to make a case right now, but someone should.

Management changes can change a company. That's not exceptionally controversial. I don't think anyone's arguing Cook has made things run more smoothly.
 
I bet someones gonna get fired at apple for the giant screw-up.


Double-facepalm.jpg
 
Someone would get fired under Steve's watch for this, but Cook seems to be too nice of a fellow to fire anyone over this.
 
rufwork said:
Well, honestly though, it didn't happen when Jobs was around. You can't say he's the reason, obviously, as that's a heck of a trickle down, but overall the place doesn't seem as tight and deliberate a ship as it did before. I'm too lazy to dig up the little mistakes to make a case right now, but someone should.

Management changes can change a company. That's not exceptionally controversial. I don't think anyone's arguing Cook has made things run more smoothly.
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What is "it"? Many different missteps happened when Jobs was around.

If MobileMe debuted after Jobs's death, you'd be screaming the place had gone off the deep end!
 
Anyone else feel pretty bad about Apple's customer satisfaction skills with this deal?

I'm looking at it this way ....

This "up to date" program would have better been handled by sending these codes the day before the public release of ML.

That way, those of us who spent over a thousand bucks on a new machine with the promise of being updated to ML would be completely happy with the purchase.

Unfortunately, as always is the case with Apple and most large tech corps, they are only caring about making more money - trying to get as many $20.00 purchases as possible. Leaving those who just bought a shiny new Mac (like me) in the dark.

Not a huge deal - it's just a few days. But still, sour apple taste in my mouth for sure.
 
rufwork said:
Well, honestly though, it didn't happen when Jobs was around. You can't say he's the reason, obviously, as that's a heck of a trickle down, but overall the place doesn't seem as tight and deliberate a ship as it did before. I'm too lazy to dig up the little mistakes to make a case right now, but someone should.

Management changes can change a company. That's not exceptionally controversial. I don't think anyone's arguing Cook has made things run more smoothly.
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Well, it did happen. Lots. MobileMe, iCloud, the first iPhone, etc. The list goes on.
 
rufwork said:
Well, honestly though, it didn't happen when Jobs was around. You can't say he's the reason, obviously, as that's a heck of a trickle down, but overall the place doesn't seem as tight and deliberate a ship as it did before. I'm too lazy to dig up the little mistakes to make a case right now, but someone should.

Management changes can change a company. That's not exceptionally controversial. I don't think anyone's arguing Cook has made things run more smoothly.
Click to expand...

Ever heard of Ping?
 
holy $#@! apple you are going way downhill. This isn't even a matter of difficulty at this point. This is just pure negligence.
 
JayLenochiniMac said:
Apple needs to rethink their up-to-date strategy. Why require a redemption code at all? Software update and the App Store already know what Mac you have. Just push the new OS to eligible machines.
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Exactly. This is a bunch of extra work for both users and Apple. Now we know how App developers feel when for no reason App approvals get delayed or denied. Once again the human element at Apple fails.
 
Prof. said:
JUST GOT MY CODE!!!! :D :D :D 28 hours later... LOL

EDIT: It's for OS X Server... :mad::mad::mad:
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Same here. This is going beyond a farce and into complete idiocy by Apple. Really? Is it so hard for them to do this correctly.

And for the idiots who blather, "just buy it". Many of us already did. I got sick of waiting and bought it for my rMBP yesterday. I wanted to use the new code for one of my other 2 MBP and 27-inch iMac. What a complete failure of execution.
 
Le sigh. It's been almost 24hrs and no code. I'm trying to not think about it go to my happy place. It's not working too great.
 
Wow, so some of you got codes for Mountain Lion server? Count yourselves lucky. When I used my code, it started downloading this weird OS called 'Puma', and said I needed something called a 'PPC' to run it. Any ideas? :p
 
I got my code and it was for Mountain Lion.

But this latest screwup makes me wonder if Apple is using Chinese teenagers who can't read English to do verification instead of using a computer -_-
 
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