Apple Music became the number two streaming service within 2 years of launch. I'd say that reflects well on the head of global marketing. I wish her luck in whatever comes next.
People here do understand that she wasn't hired out of a modeling agency to do that keynote segment, right? That was 5 minutes out of 3 years at Apple, and decades in the industry where she's done real work. Jobs had a bit of a gift as a showman, but it's stupid to judge an executive by their stage presence. Yeah, it was a bit awkward, but every keynote speaker is awkward in their own way-- Cook with his exaggerated efforts to sound sincere, Schiller with his bloopers ("courage"), Federighi with his weird hair obsession, the watch guy who's name I can't think of but looks like they keep him in a basement lab and gave him 30 seconds for his eyes to adjust to daylight, Eddie Cue the buffoon who think's he's everyone's buddy because he wears quirky shirts...
I think the problem people have with Saint John isn't that she was awkward, it's that she was a different kind of awkward, and a kind that makes the introverts who actually watch developer conference keynotes particularly uncomfortable... (Oh god, audience participation?! I knew I should have stayed in my hotel room and watched the live stream...)
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Nobody would have. And yet she emigrated from Ghana at 14 and overcame her funny name to become a leading figure in a booming industry-- basically the type of driven personality that commands respect from people who can get over their personal discomforts and value performance.