Apple Notifying Former MobileMe Customers of Impending iCloud Storage Downgrade

[throAU]

Yawn.

This was coming, if you want disk pay for it.

If you want to run off to skydrive and lose the simple sync benefits icloud offers...


Bye!

 

[SeaFox]

Sure, it's Apple's attempt at cloud services. A bit buggy and odd, but give them time and they may get better.

Mobileme called. They want their excuse back.

I got the email and I'd plumb forgotten I even had that extra storage space. With no iDisk and no webspace anymore, I don't have any way to make productive use of the space.

 

[jacobj]

Any sense of loyalty I once had towards Apple is gone and has been for some time. I still buy their products because I still think they are the best, but Apple is entering its second stint in the wilderness - it's still in the city centre, but it's programmed the Sat nav for deppest Amazonia and is heading there by the quickest route available. The question is, what's the estimated date of arrival?

----------

Yawn.

This was coming, if you want disk pay for it.

If you want to run off to skydrive and lose the simple sync benefits icloud offers...


Bye!

You are right of course, but this isn't even about that. It's about the fact that the cost here to Apple is immaterial and yet they go ahead and do it. So why do they do it? Because the internal project has a milestone on it saying "do this". This is a symptom of the little details no longer being managed. SJ went nuts when mobileme was an embaressment and icloud isn't much better. It's not Cook's fault: Apple simply has too many customers and too much to manage operationally to innovate anymore. The boutique innovation has gone for good!

 

[maxosx]

Any sense of loyalty I once had towards Apple is gone and has been for some time. I still buy their products because I still think they are the best, but Apple is entering its second stint in the wilderness - it's still in the city centre, but it's programmed the Sat nav for deppest Amazonia and is heading there by the quickest route available. The question is, what's the estimated date of arrival?

You've expressed this viewpoint in a way that's nothing if not brilliant. It's as though you and I were thinking the same thing at nearly the same time. I tip my hat to you, as I'm not sure I would have been so eloquent.

I've been a serious Apple enthusiast for years, yet like you I'm no longer the fiercely loyal customer & investor I once was. Yes I buy their products like you do & for the same reason. But my enthusiasm has taken a hit and I've become negatively impacted as I watch Apple launch legal assaults instead of creative new products.

 

[throAU]

You are right of course, but this isn't even about that. It's about the fact that the cost here to Apple is immaterial

Um.... are datacenters free now? Did i mis-hear the fact that they've spent several hundred million on building them (and as with any datacenter, most of the kit inside will need to be replaced after 5 years or so), never mind bandwidth provisioning, ac costs, etc.

Having built a couple of small enterprise datacenters myself, I can assure you there are very real costs involved.

I haven't checked out skydive, but google's offerings are all ad based. Dropbox is commercial for anything more than a token amount of space.

I'd rather have zero ads and pay for space as i need it personally.


There is no free lunch kiddos. You pay for ALL cloud services in one way or another. If you don't pay money, your identity and attention is the payment.

 

[jacobj]

Um.... are datacenters free now? Did i mis-hear the fact that they've spent several hundred million on building them (and as with any datacenter, most of the kit inside will need to be replaced after 5 years or so), never mind bandwidth provisioning, ac costs, etc.

Having built a couple of small enterprise datacenters myself, I can assure you there are very real costs involved.

I haven't checked out skydive, but google's offerings are all ad based. Dropbox is commercial for anything more than a token amount of space.

I'd rather have zero ads and pay for space as i need it personally.


There is no free lunch kiddos. You pay for ALL cloud services in one way or another. If you don't pay money, your identity and attention is the payment.

I didn't say the space was free, I said it was immaterial. We are referring to a small subset of former paying customers of MobileMe; not the millions upon millions of iCloud users.

You over simplify the situation. Free is not what we are asking for. Customer goodwill is the cheapest and most effective form of marketing and we end up paying through our continued loyalty and future purchases. Reputational damage is the most expensive to repair. It's simple marketing accounts and this makes no sense. It's a poor decision based in beauracratic thinking.

It simply doesn't matter what you think as this clearly doesn't effect your goodwill. In situations such as this it only matters how much the loss of the goodwill of people like me costs them. I used to spend thousands of pounds a year on apple products. Now I spend 1500 every 2 years on average. If Android improved enough, then it will only be a replacement desktop every 2 years or so. It's simple. The question is, are there more and more people like me and I think their accounts speak for themselves. Yes thy are great, but they can only head in one direction from here: lower margins and reduced costs. It's a COOs view of the world. Not a pioneering CEOs

 

[BaldiMac]

I didn't say the space was free, I said it was immaterial. We are referring to a small subset of former paying customers of MobileMe; not the millions upon millions of iCloud users.

You over simplify the situation. Free is not what we are asking for. Customer goodwill is the cheapest and most effective form of marketing and we end up paying through our continued loyalty and future purchases. Reputational damage is the most expensive to repair. It's simple marketing accounts and this makes no sense. It's a poor decision based in beauracratic thinking.

It simply doesn't matter what you think as this clearly doesn't effect your goodwill. In situations such as this it only matters how much the loss of the goodwill of people like me costs them. I used to spend thousands of pounds a year on apple products. Now I spend 1500 every 2 years on average. If Android improved enough, then it will only be a replacement desktop every 2 years or so. It's simple. The question is, are there more and more people like me and I think their accounts speak for themselves. Yes thy are great, but they can only head in one direction from here: lower margins and reduced costs. It's a COOs view of the world. Not a pioneering CEOs

So the free 2+ years of premium service wasn't enough "goodwill" for you? In addition to the free service now available to everyone. Do you need to feel more special than everyone else because you spent a $100 three years ago? Tough crowd.

 

[jacobj]

So the free 2+ years of premium service wasn't enough "goodwill" for you? In addition to the free service now available to everyone. Do you need to feel more special than everyone else because you spent a $100 three years ago? Tough crowd.

No. You are missing the point. I don't care. My mind is settled regarding apple. I don't want anything, nor do I expect it. I just think that it's a stupid decision that is indicative of why so many of us have become disenchanted. Your logical, business acumen strikes me as being too shallow. It has no capacity to accomadate the emotional reaction. That's what made apple great: the emotional attachment their products could engender by tapping into what makes us happy. It's now just cold and logical.

 

[BaldiMac]

No. You are missing the point. I don't care. My mind is settled regarding apple. I don't want anything, nor do I expect it. I just think that it's a stupid decision that is indicative of why so many of us have become disenchanted. Your logical, business acumen strikes me as being too shallow. It has no capacity to accomadate the emotional reaction. That's what made apple great: the emotional attachment their products could engender by tapping into what makes us happy. It's now just cold and logical.

Sounds like you are projecting. 2+ years of free premium service to their loyal customers isn't "cold and logical". It's exactly the feel good response you are arguing for.

 

[jacobj]

Sounds like you are projecting. 2+ years of free premium service to their loyal customers isn't "cold and logical". It's exactly the feel good response you are arguing for.

It was. Terminating it isn't. I only ever used less than 1 GB. I really don't care.

 

[Ruthjones]

I agree, they should add more storage for each additional i device, our household contains
8 iPads of serious generations
iPhone

Soon to add another iPhone and an iPod touch, plus most likely another iPad (please, don't ask, confuses me!)
What is the alternative? Sign up a different iCloud account for each device? Sounds confusing to maintain
(For ease of identification, each iPad is in a different coloured case with a matching home screen and lock screen colour lol)