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Will they reduce the price corresponsingly. Ofc not. Also, why can't the repair technician swap out the logic board, the second most expensive component after the screen.


They've even designed it to be easy; unclipping more ribbon connectors and 3 screws surely isn't that much bother, especially when you're already asking a technician to go in to unclip & reroute all the rear camera ribbons, right?
Most geniuses aren’t very smart or capable these days. Apple used to require geniuses to attend training in CA, but these days it’s all high school kids that barely know how to use a screwdriver. I’ve swapped logic boards in iPhones before. The X series, 11, and 12 are much easier that the “L” shaped ones in the iPhone 8 and older. Either way I have no problem doing them, but Apple probably doesn’t trust their employees to do it and would rather outsource the work to much more skilled children in China.
 
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This is a good move, and a needed one if you ask me.
Now I wanna see those fees 🙃

If it's not too expensive (on the range of 49-99$) I might be brave enough to carry my next iPhone 12S/13/14 without a case.

Try $400-$600 depending on the phone.
 
Then will my Apple Care now cost $29 if I crack the back too? It’s $29 if u crack the front, but more expensive if you crack the back cause they used to give u a whole new phone, does that change now?
 
Good for them. Hopefully any reasonable person just goes to a local shop for $100 instead of this $400-$600 robbery. And the local shop still has a lower carbon footprint than this new process.

If a "local shop" is charging you $100 to replace an entire iPhone, you're getting scammed.
 
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I'm all for same unit repair and saving the environment, if the repair was actually done right.

I just replaced the battery (for the second time) of an older phone iPhone X at the Apple Store. This phone was only touched by the Apple Store twice previously. The first was a battery replacement and second was a recall screen replacement.

This third time they opened it, the Apple Store noted despite a flawless external appearance that the interior screen had scratches. They can only surmise it was due to their previous replacement work and cannot vouch for the integrity of the phone.

So they voluntarily replaced the whole phone with a brand new one.

The point is Apple Store employees who might fudge the work and will not report it properly will try and get away with it to look good to their employer. We're the ones who will pay the price.

Replacements are fine, but who will police them if they didn't do it properly and it isn't externally seen?
 
I don't think anyone here is saying Apple deserves praise but the fact that they are replacing only the damaged screen makes it easier for the customer so they don't have to go through the trouble of setting up a new phone.
You get a refurbished logic board. the article states that the rear housing comes with logic board, battery, etc. You’ll be setting it up all over again. At least you can keep the screen protector you put on the display though. 🙄
 
I'm not sure what feat of physics they could work, inductive charging just isn't going to work effectively through a metal layer ( much as I would prefer metal back for durability in many ways )

Glass cutout around the Apple logo? Sounds ugly, but if Apple's industrial designers were able to make the camera bump relatively attractive I think they could make that work also. Would still offer much more protection then a fully glass back. Maybe even a slightly larger, fully glass Apple logo would be enough?

Regardless, I'd take another design compromise like the notch and camera bump if it means the back doesn't completely shatter when dropped or they need to gut the entire device to do repairs.
 
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You do though. You have to set it up as a new phone, because all the internals are new, despite only needing a new back.

So same hassle as a new phone, but now you don't get a new screen or camera.
I see. Read the rest of the article. Well I guess due to COVID and product shortages this still benefits the customer so they don't have to wait for an entire phone replacement if stock gets low due to the original plan of replacing the entire phone.
 
The title is misleading. They're essentially giving you a new phone again, here's what the tool looks like. Nowhere near as close to actually just replacing the back glass.

Eu2euQXXAAwuAx-


Fudge (@choco_bit) / Twitter
 
The title is misleading. They're essentially giving you a new phone again, here's what the tool looks like. Nowhere near as close as actually just replacing the back glass.

Eu2euQXXAAwuAx-


Fudge (@choco_bit) / Twitter
I really have no idea why the back can't just pop off like a screen replacement. And if it can be done, then why go through all this effort and waste?
 
I just paid £80 with Apple Care + to have my entire iPhone 12 Pro replaced because the back glass was broken. They owe me a refund!
 
I really have no idea why the back can't just pop off like a screen replacement. And if it can be done, then why go through all this effort and waste?
Apple uses a "permanent" glue and if you watch videos of people trying to replace the glass, you'd notice it's an extremely messy process (you basically have to break the glass) and also time consuming and tedious. They use glue all over the place, rather than just the sides like Android manufacturers do.
 
Apple uses a "permanent" glue and if you watch videos of people trying to replace the glass, you'd notice it's an extremely messy process (you basically have to break the glass) and also time consuming and tedious. They use glue all over the place, rather than just the sides like Android manufacturers do.
Just bizarre. If the process they use to glue the front glass on is good enough for the screen (the most important part of the device) then why not use it for the back? And if (presumably) they need to use strong glue for the back for extra protection, then why not make the glass and the metal plate it's glued to a single modular component that can be lifted out as one piece?

It's like they're deliberately trying to make the device as hard to repair as possible just bump up the repair price to force you to go through them (or be frustrated enough to buy a new phone). Wouldn't put it passed them unfortunately.
 
Stil costs more than a muffler.

The price is still a ripoff. Especially when they get all of the parts back. A few dollars of new glass and some employee time and repaying equipment cost; I get the economics of cost.

Surely not $550-600 worth though (and why the regular 12 is only $450 is odd- glass is glass and they get the internals back . It doesn't cost less in work).

$199, $250, and $299 across the line would STILL be more than fair for both sides. It should be half the cost that it is realistically.
Well let’s see what price ends up being, Apple hasn’t made any official changes as of yet.
 
to replace the back glass... the subject of this post.

And replacing the back glass requires replacing either the entire device or the vast majority of the device. Which obviously costs significantly more than $100...
 
That’s great, cheaper repairs then. Have they updated the website with the new prices yet?
No one said anything about cheaper repairs. 🤔 you'll still be paying $500 plus to replace the back glass on your iPhone.

Apparently they're doing this so they can reduce their carbon footprint, calling horse 💩 on this one, we all know the main reason why. 💰
 
It's like they're deliberately trying to make the device as hard to repair as possible just bump up the repair price to force you to go through them (or be frustrated enough to buy a new phone). Wouldn't put it passed them unfortunately.

This, plus it is simpler/cheaper from an engineering and manufacturing standpoint to use glue rather than something that is “modular”.
 
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Just bizarre. If the process they use to glue the front glass on is good enough for the screen (the most important part of the device) then why not use it for the back? And if (presumably) they need to use strong glue for the back for extra protection, then why not make the glass and the metal plate it's glued to a single modular component that can be lifted out as one piece?

It's like they're deliberately trying to make the device as hard to repair as possible just bump up the repair price to force you to go through them (or be frustrated enough to buy a new phone). Wouldn't put it passed them unfortunately.

Or maybe there's a legitimate reason why Apple can't do that, because if it were that easy they would obviously have done it.
 
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