Apple Now Gives Customers 45 Days to Extend AppleCare+ Coverage After Expiration

[MacRumors]

Apple in August increased the period in which customers can extend their AppleCare+ coverage after it expires. Apple used to allow coverage to be extended for 30 days after the end of the original AppleCare+ plan, but that has now changed to 45 days.

The AppleCare+ extension support document says that customers have 45 days to sign up for a new AppleCare+ plan after existing coverage expires, with options for extending plans by 24 months, 36 months, monthly, or on an annual basis until canceled.

AppleCare+ plans can be extended for 45 days after expiration in Australia, Austria Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, the United Kingdom, and the United States. In China, there is still a 30-day limit.

An upfront AppleCare+ plan for iPhone, iPad, or Apple Watch is eligible for updated coverage that renews monthly or annually, while upfront AppleCare+ plans for Mac can be enrolled in a new coverage plan that renews on an annual basis.

Customers who want to renew their expired AppleCare+ plans can go to Apple's support website to see if their devices are eligible. Apple does not guarantee that AppleCare+ can be renewed, and it does not alert customers when AppleCare+ is expiring unless required by law.

AppleCare+ expiration dates can be checked in the Settings app on iPhone or iPad, in the System Settings app on a Mac, or on Apple's website.

Article Link: Apple Now Gives Customers 45 Days to Extend AppleCare+ Coverage After Expiration

 

[nebraskatate]

AMAZING NEWS!!!! AC+ 4LIFE RIP SJ M5 to the moon AI is gonna be OP

 

[red elma]

Coverage is almost always needed after the expiration date...

 

[contacos]

I swear it used to be 60 days or is that in the EU

Edit: apparently I can't read

 

[emmab2006]

It should be a year. apple is an absolute disgrace When it comes to apple care.

 

[F23]

now allow the AirPods Max to have apple care coverage past 2 years TIM

 

[now i see it]

They love selling insurance. Cash cow.

 

[jz0309]

I know that AC+ is controversial as it is basically an insurance, and opinions on that vary. For me, I always get it on my AWs, phones. I've used it several times, and it has always been very very easy and simple for me.
Getting now 45 days vs 30 after it expired is a bonus

 

[jose_rui_sa]

well regarding this situations... may need even more days


Im writing from Portugal to advise people on How to Get (not) warranty on phones.

It all started in October 2023 when the equipment purchased in Local store in Portugal started with network and GPS failures. After several telephone assistance calls saying impossible problem, it was suggested that it be sent to HEADQUARTERS for repair.

• October
• So backup and send it.
• after receiving the new equipment, because it could not be repaired, the backup did not fit on the new iPhone.
• with (same as spcs) as no error on backup Im forced to buy other larger phone to upload the backup and clean it and upload again to my phone and return it to apple.
• 
  
• Meanwhile
• I sent a registered letter that was not replied writing.
• They just called and explained in English to "spray me/wouldn't say bad words" (they dont call on local language, so can't understand all)
• Their guidelines are what they are following and they don't have to give the answers I was looking for. This is Apple Quality on clients
• 
  
• 8-Jun-2024
• half year later I start with issues with rear camera
• 15 days later they repair the rear cameras.
• 
  
• July-2024
• phone with same camera issues sent to apple for repair
• 
  
• August-2024
• after a big discussion with Apple to ask for a refund or exchange for a new one. They forced to go to an official store 50km from home so that a diagnosis can be made to prove the fault. (now they can't diagnose like last times)
• If that diagnosis there's no warranty on refund/exchange as they say on call.
• 
  
• 16 - August-2024
• I had to leave the phone at the store and after receiving the diagnosis, Apple said that the report from the official store was inconclusive and they couldn't do anything.
• I asked them to see the store and to interacting to understand each other.
• They say they can't do anything. it has to be me.
• 17 August-2024
• I contact the store I bought (premium reseller) the phone and explain all situation and they can't do nothing, has I got support direct with apple (advised by them).

This is, of course, a summary of all the processes opened with Apple where we reached some conclusion. Because before repairs arrive, a series of resets, formatting, tests and more tests are carried out... I have a list of processes in my email.


My idea exposing this on the forum, is because I wanted this subject to be shared on the page, and to do a kind of interview explaining what is happening... and maybe "got some attention"

It should be remembered that Apple continues to evade the obligations and laws imposed in the country where they sells. For example Portugal/europe 3y warranty (that information not on website) there's no place to fill a complaint to force them to act...
In Portugal on 3rd repair they are obligated to refund/exchange the phone.

 

[Mr Fide]

with options for extending plans by 24 months, 36 months

Help me understand please. How is it possible to extend AC+ by 36 months when, as an Apple support person told me just last week, 36 months is the maximum available for a MacBook Pro? Was he wrong? (It's possible - he was wrong in telling me that there's always a service fee to be paid in the repair event. He was confusing repair cover with accident cover.)

 

[mansplains]

The only time I get AppleCare anymore is if it's included with the purchase. Costco sold my AW Ultra and AirPods Pro 2 with it. I must lead a boring life since I'm not destroying my devices at the frequency others seem to.

 

[alexandr]

It should be a year. apple is an absolute disgrace When it comes to apple care.

Huh? Why exactly should it be a year? If that's how long it takes you to extend coverage... I don't even know.

 

[alexandr]

now allow the AirPods Max to have apple care coverage past 2 years TIM

And loss isn't covered either, which is a shame.

 

[macduke]

I bought it for the first time this year on my M3 Max 14" MBP, on a $99/yr basis, after my iPad Pro Display exploded somehow inside of a folio case inside of a padded insert inside of a bag in the back of a PoleStar 2 for a two hour road trip last year while in Vermont.

It survived the flight out to Burlington from KC no problem, but the short road trip where it sat neatly packed between a few other bags was apparently two much. No hard breaking or cornering the whole trip, was smooth and uneventful. Apple wanted almost as much as an iPad Pro refurb just to fix the display. Sent it to a place called iPad Rehab that fixed it up for half that. Not perfect but close enough for the price. Never getting a big iPad again. I baby my stuff and I still get pissed off about it about once per week (and it's now a year later) because I have no idea how it happened.

Anyway, I didn't want to pay through the nose if something happened to this $4K MBP, so I figure $99/yr as long as I own it isn't bad. Definitely used the grace period to maximize the value, lol.

 

[sracer]

Man-on-the-street interpretation of the article: Subscriptions to AppleCare+ are down as customers let their coverage expire so Apple gives customers more chances to renew.

 

[turbineseaplane]

All services .... all the time
Please buy ... we need number to go up

-Tim

 

[F23]

Introducing Apple Care Health Insurance Plus.

 

[Kevin2055]

Apple in August increased the period in which customers can extend their AppleCare+ coverage after it expires. Apple used to allow coverage to be extended for 30 days after the end of the original AppleCare+ plan, but that has now changed to 45 days.

The AppleCare+ extension support document says that customers have 45 days to sign up for a new AppleCare+ plan after existing coverage expires, with options for extending plans by 24 months, 36 months, monthly, or on an annual basis until canceled.

AppleCare+ plans can be extended for 45 days after expiration in Australia, Austria Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, the United Kingdom, and the United States. In China, there is still a 30-day limit.

An upfront AppleCare+ plan for iPhone, iPad, or Apple Watch is eligible for updated coverage that renews monthly or annually, while upfront AppleCare+ plans for Mac can be enrolled in a new coverage plan that renews on an annual basis.

Customers who want to renew their expired AppleCare+ plans can go to Apple's support website to see if their devices are eligible. Apple does not guarantee that AppleCare+ can be renewed, and it does not alert customers when AppleCare+ is expiring unless required by law.

AppleCare+ expiration dates can be checked in the Settings app on iPhone or iPad, in the System Settings app on a Mac, or on Apple's website.

Article Link: Apple Now Gives Customers 45 Days to Extend AppleCare+ Coverage After Expiration

I doubt the people who don't renew in 30 days will change mind in next 15 days.

 

[TechnoMonk]

It’s already a year on Macs. I guess hand held devices have shorter life. Would love Apple to extend to 90 days if not a year for iPhone, and iPads.

 

[harmonthe3rd]

It should be a year. apple is an absolute disgrace When it comes to apple care.

A year to restart your coverage. What company does that. I've never had an issue with AppleCare and I have it on all my devices. An extra 15 days is nice to have in my opinion.

 

[TechnoMonk]

Huh? Why exactly should it be a year? If that's how long it takes you to extend coverage... I don't even know.

I can buy a 6 month used phone and buy AC+. Good to have options.

 

[alexandr]

I can buy a 6 month used phone and buy AC+. Good to have options.

You do realize this post is about extending expired AC, not purchasing new AC, right?

 

[alexandr]

A year to restart your coverage. What company does that. I've never had an issue with AppleCare and I have it on all my devices. An extra 15 days is nice to have in my opinion.

Some people will never be happy.

 

[tbayrgs]

It’s already a year on Macs. I guess hand held devices have shorter life. Would love Apple to extend to 90 days if not a year for iPhone, and iPads.

You’re confusing initial AppleCare sign up vs. AppleCare renewal for those who already had it. You have up to a year to add AppleCare from date of purchase though anything after 60 days requires a visit to an Apple Store Genius Bar for a quick screening. This applies to iPhones, iPads, and Macs.

Renewals were until now limited to 30 days after expiration.

 

[TechnoMonk]

You do realize this post is about extending expired AC, not purchasing new AC, right?

I know but if the previous owner missed the chance to get AC+, I would like to have an extended window.