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Apple Offering iTunes Credit to New Customers Who Purchased iWork, iPhoto or iMovie After September 1

I've found something interesting: if you swap for a new old phone (e.g. iPhone 5) after September 15th due to warranty, it'll be counted as a new device and thus grants you free iWork apps. I've discovered that because I swapped my 11 months old iPhone 5 for a new one on 1st of October due to LCD problem. ;)
 
macaronie said:
iWork and the like are still $9.99 in App Store for me in iOS 7. Why?
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It's only with new iOS devices. On my iPad ; they're not free, on my iPhone 5c they are.

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So much for microsoft's 'iPad doesn't come with office' ... You can now download the Apple equivalent for free, plus more. Genius!
 
My iPhone 5 was broken and couldn't be fixed so I received a new one less than a week ago. Am I eligible to get this?
 
Snookerman said:
My iPhone 5 was broken and couldn't be fixed so I received a new one less than a week ago. Am I eligible to get this?
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If the new phone you got is 100% new in box you should got the popup screen when you install the phone that you have free apps to download.

But if it is a repair phone you get (refurbished), then you won't get the free iWorks apps because it is not a new phone.
 
I purchased the suite years ago, at least not long after they came out. Haven't even particularly used them. It sure would be nice for them just to offer this up to anybody who has purchased the suite of apps in the past for being a "loyal" user. I'm not dissatisfied either way, but I sure would take the credit.
 
foobi said:
If the new phone you got is 100% new in box you should got the popup screen when you install the phone that you have free apps to download.

But if it is a repair phone you get (refurbished), then you won't get the free iWorks apps because it is not a new phone.
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I called Apple and it turns out it was a refurbished phone but after registering my serial number on https://supportprofile.apple.com/ iWork, iPhoto and iMovie are now free in the app store :)
 
theheadguy said:
They're figuring out the products just aren't worth paying for...
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Uhm, no?!?!

Both iPhoto and iMovie are great apps and while Pages, Numbers and Keynote are not as powerful als full desktop versions of Microsoft Office, they are good enough for average users.

And I always though that the iLife-Apps are so good and so cheap (@5$ per app) that they are perfect (and almost free, now really free) demonstrations of the capabilities of an iPad.

Gus Van Der Mee said:
I wonder why they giving Pages, Keynote, Numbers, iMovie and iPhoto, but left out GarageBand?
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I think there are a number of reasons why some of the apps are free for new users:

1. Google and Microsoft are giving away basic office applications (Google Docs and Office Home&Student for Windows RT and iirc now also Windows 8 tablets). That's why iWork needed to be free.
2. Photo editing is now part of iOS 7 and has been part of some social network apps like Instagram, that's why iPhoto needed to be free.
3. iMovie - well, it hasn't any free competitors, but many people like editing movies, so giving it away for free will make a few people buy an iPad.

But why not Garageband?

I'd say that absolutely everybody has edited documents or photos in the past and a large number of people also regularly edit movies.

But much fewer people create music on their computer.

And while iWork and iMovie and iPhoto can replace all other devices needed to edit whatever file formats the apps can edit - Garageband won't replace a guitar, drums or a keyboard.

Giving away iWork, iMovie and iPhoto for free will benefit a much larger group of people and it will help them in a much greater way than (the still awesome) Garageband.

And of course, there's also no competition from Google or Microsoft in that category, so no need to match a price of "free".
 
ryuok said:
Because you can't read apparently. It's for new iOS 7 devices activated after 1st Sep.
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They bought their iPhone 5c device on Wednesday. I know this because I read it. Apparently you're the one that can't read. (So calm down cowboy)
 
A cash refund should have been given, not store credit. Very lame.
 
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I bought pages just before the announcement on my iPhone 5, and received the refund as we'll I've had my iPhone for a good few months now so definitely not a new device. Has this happened to anyone else?
 
springsup said:
Submitted by "Tim", eh? :cool:
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Submitting articles/news to this website is a thankless task literally (I know from experience). But if no one did it, then the editors would have less help in writing all the articles we read. So in a way that is a reward, the knowledge that you have helped someone. And to me that is a great thing.
 
hobo.hopkins said:
I had a similar issue, but was able to rectify it. Although when searching for the apps it asked me to pay, if I navigated to them using the path:

Featured -> Scroll down to "New to the App Store" -> Scroll down to "Apps Made by Apple"

I was then able to download them for free. In theory it shouldn't make a difference, but it did work for me.
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Worked for me too, thanks! Not very straightforward: they should maybe title it "Accessing the App Store on a new device?" (or "On a new device?", something similar). I saw "New to the App Store" the first time I went to the app on my new iPhone, but didn't select it because I'm a longtime user.

the8thark said:
Originally Posted by springsup
Submitted by "Tim", eh?
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Submitting articles/news to this website is a thankless task literally (I know from experience). But if no one did it, then the editors would have less help in writing all the articles we read. So in a way that is a reward, the knowledge that you have helped someone. And to me that is a great thing.
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Unless I misunderstood, I took it as a joke—someone named "Tim" with knowledge of news from Apple could potentially be extremely well-placed to give us valuable info. :)
 
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I was pleasantly surprised when I found out the replacement iPhone 5 I received from Apple yesterday can also download those 5 apps for free. I suppose as long as the device is activated after the announcement it will be eligible.

Off topic: Device activation count is a poor metric of sale and market share, but I suspect many of us already know that. haha
 
daynel said:
I bought Pages on August 30....... Just sent apple a "report problem" from my account! Hopefully they are nice:)
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A date which isn't a qualifier. Not to mention it's not about when you bought the apps so much as when you bought your device. Buying an app even during Sept from a device activated before Sept doesn't count. Both have to be within the month.

So you aren't likely to get anything more than an email saying that there is no problem at all because you don't qualify. Course they won't phrase it that way. They will just send you an email with the terms for getting the apps for free.
 
unplugme71 said:
This pisses me off. First iCloud is free. Now this. Way to screw over loyal/paying customers. At least give us extra storage or something
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Lol

At the time of your purchase, that was the value of the app. Now it's not worth much (and probably not selling well either).

So quit crying. Smh at people who feel entitled to EVERYTHING.
 
MikhailT said:
It'd be nice if Apple can release details about the new iWork for OS X that they announced at WWDC.
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Don't recall them saying anything about iWork for OS X. Just the 'iCloud' version.

That said it would be nice if they did say something about a revamp. The cloud version is very nice in terms of UI, way better than the current. So if they just did that and added some plug in support for both versions for things like adding templates, End Note, MathType etc it would be leagues ahead of what we have now.

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krazykleo said:
I never got an email :(

Contact apple? Plus I'd paid 19.99 for pages, numbers and keynote each lol. But $20 would be cool :p
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If you paid that much then you are talking about the OS X versions which are not free for anyone. So no you won't be getting an email
 
hobo.hopkins said:
I had a similar issue, but was able to rectify it. Although when searching for the apps it asked me to pay, if I navigated to them using the path:

Featured -> Scroll down to "New to the App Store" -> Scroll down to "Apps Made by Apple"

I was then able to download them for free. In theory it shouldn't make a difference, but it did work for me.
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Thanks for this! My wife got the 5s and she restored from her backup of her 4 so it never offered the free iWork apps.
 
charlituna said:
Don't recall them saying anything about iWork for OS X. Just the 'iCloud' version.
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What do you mean, they said in the WWDC keynote that in addition to the iCloud version being released in the fall, the Mac apps will also be getting updated then. It was just a single line but it led to confusion. If Apple misspoke, then they should've clarify it.

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Here's the transcript from the WWDC keynote with emphasis added:

Hi, let me tell you a little bit about iWork.

iWork is pages, numbers, and keynote.

And we think it's the best way to create beautiful documents, spreadsheets and presentations.

Of course, iWork was born on the Mac and it has full support for the awesome feature set of Mac OS X and Mac hardware.

We also have amazingly powerful and fully multi-touch versions of these apps on the iPad and on the iPhone.

We think our multi-touch apps are the most powerful productivity apps ever created for a mobile device.

And later this year, we're going to have awesome new releases of both our Mac and our iOS suites.
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