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Apple Offering Refunds to iTunes Customers who Purchased Final Season of 'Breaking Bad'

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Apple is sending emails offering refunds to customers who purchased a Breaking Bad "Season Pass" for the fifth season of the series on iTunes. In early September, Apple was sued in a class action lawsuit for failing to provide all 16 episodes of Breaking Bad season 5 to "Season Pass" purchasers on iTunes, instead only providing 8 episodes.
We apologize for any confusion the naming of "Season 5" and "The Final Season" of Breaking Bad might have caused you. While the names of the seasons and episodes associated with them were not chosen by iTunes, we'd like to offer you "The Final Season" on us by providing you with the iTunes code below in the amount of $22.99. This credit can also be used for any other content on the iTunes Store. Thank you for your purchase.
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Season 5 of Breaking Bad was split into two halves, one half starting in July of 2012 and the other in August of this year, by the show's network: AMC. This resulted in customers having to purchase each half of the season separately at not only iTunes, but also at other online retailers like Amazon Instant Video and physical retailer Best Buy. iTunes customers had to pay $14.99 (standard definition) and $22.99 (high definition) for each half.

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Breaking Bad can currently be purchased on the iTunes Store, and tops both the "Top TV Episodes" and "Top TV Seasons" on the store's charts. Thanks James and Daniel!

Article Link: Apple Offering Refunds to iTunes Customers who Purchased Final Season of 'Breaking Bad'
 
Article Link
https://www.macrumors.com/2013/09/23/apple-offering-refunds-to-itunes-customers-who-purchased-final-season-of-breaking-bad/
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I'm buying the final episodes that aren't available on Netflix. I found it completely confusing that there is "Season 5" and then "The Final Season." This is pure crap, seemingly on AMC's part. Apple shouldn't allow crap like this to go on. When sold as a "season," a show should contain all episodes you would find in a season listing on IMDb.

If AMC wants to play around with people -- and you know it will with Mad Men -- then you either sell it as "Season x Part I" and "Season x Part II" or you call it a multi-pass. It's bad enough that you're getting charged $22 for 8 episodes. It's as bad as HBO charging $45 or so for 10 episodes of "Game of Thrones."
 
Michael CM1 said:
I'm buying the final episodes that aren't available on Netflix. I found it completely confusing that there is "Season 5" and then "The Final Season." This is pure crap, seemingly on AMC's part. Apple shouldn't allow crap like this to go on. When sold as a "season," a show should contain all episodes you would find in a season listing on IMDb.

If AMC wants to play around with people -- and you know it will with Mad Men -- then you either sell it as "Season x Part I" and "Season x Part II" or you call it a multi-pass. It's bad enough that you're getting charged $22 for 8 episodes. It's as bad as HBO charging $45 or so for 10 episodes of "Game of Thrones."
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Well, season 6 of the Sopranos was a split season, and they were clearly marked as "Season 6, Part 1" and "Season 6, Part 2." And I really don't mind as long as it's clearly marked as 2 parts, and as long as the cost for the 2 parts combined is in line with what a single season of that many episodes would have cost.

I wasn't confused, because I knew that they were doing this, but yeah the whole "Season 5" and "The Final Season" thing was stupid. Good on Apple for doing this, though. As they noted, it was AMC's call to sell it this way, and I'm sure if they'd really decided to dig in and fight this lawsuit, they probably coudl have won. But the goodwill that this refund is going to give them is worth far more to them than a legal victory would have been.
 
If Apple can prove that the titling is not their choice (which it appears that it is and they might not have control over), they might have a valid defense. Especially if they can show that there is not a stated definition that legally defines how long a "season" actually is.
 
While this was done by AMC and not Apple, I still don't understand the bitching and moaning. The seasons are priced appropriately I feel. Each "season" had less episodes, therefore had a lower price at 22 dollars. But still, it's nice of Apple to do this. Even though Apple was the one taking all the heat for it, and other retailers like Amazon who had the same offering probably won't be refunding customers like Apple is. Yea, Apple doesnt give a damn, right :rolleyes:
 
Censored

This year's episodes are censored anyway...don't give iTunes a dime for this garbage. Unbelievable that they get away with not labelling these as "Clean" versions or whatever. I expect another lawsuit coming soon. :rolleyes:
 
I paid for it, and I wish they wouldn't have caved. This isn't Apple's fault. This is how AMC marketed and sold the show...and now Apple is footing the bill because of a bunch of indignant freeloaders. No one else offers season 5 as a whole.

Apple just bought everyone (who bought this) a season of Breaking Bad. I suppose I'll get a credit even though I don't expect it.

**edit...I see, I just don't have to redeem the code. Cool. Fair is fair, and I paid for what I expected. I'm not going to take money out of their pockets.
 
I just got my email. Appreciate Apple taking the fall for what isn't their problem.

Matthew
 
So do you get a refund if you bought either the "final season" or "season 5"? I bought the "final season", but a refund for that would be sweet, I guess.
 
Well that is a nice gesture by Apple. The big question is what the lawyers ended up getting or will get out of it.

I still haven't gotten an e-mail but there must be a lot going out.
 
I bought Season 5 when it came out, and now got refunded money to go towards the Final Season. So people who bought Season 5 should get a refund.
 
KnoxHarrington said:
Well, season 6 of the Sopranos was a split season, and they were clearly marked as "Season 6, Part 1" and "Season 6, Part 2." And I really don't mind as long as it's clearly marked as 2 parts, and as long as the cost for the 2 parts combined is in line with what a single season of that many episodes would have cost.

I wasn't confused, because I knew that they were doing this, but yeah the whole "Season 5" and "The Final Season" thing was stupid. Good on Apple for doing this, though. As they noted, it was AMC's call to sell it this way, and I'm sure if they'd really decided to dig in and fight this lawsuit, they probably coudl have won. But the goodwill that this refund is going to give them is worth far more to them than a legal victory would have been.
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It's definitely not marked as such anywhere. Season 1 is the first 7 episodes and is $15. Then for 13ish episodes, S2 is $25, S3 and S4 are $30, S5 (part 1 as we know) is $22. "The Final Season" is also $22. Can we say MONEY GRAB? No wonder AMC got priced out of my Dish Network package.

I agree that Apple is smart to be the good customer service company even though it's not really at fault. But this kind of tricky crap needs to stop. Deadliest Catch did this a while back with "volumes" after a few "seasons."

Tomorrow, we will talk about the completely separate "deluxe editions" that are in no way upgradable if you were crazy enough to click "Buy Season" for the regular one. I bought the "regular" copy of "The Hobbit" when it came out. Now there's an extended one with extra footage and stuff, and you gotta buy the whole thing instead of upgrading. Guh.
 
Just received my email, I was also alittle disappointed that I did not get the entire season when I purchased this last year but thats not apples fault. Great that apple is offering this credit though.
 
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