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Apple on Right to Repair: We Want Customers to Be Confident Their Products Will Be 'Repaired Safely and Correctly'
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Just writing it doesn't make it true, where is your demonstrable evidence?
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So it's fair that Apple lies to clients about water damage then wants to charge basically the price of a new computer when there is ZERO water damage and all it takes is a simple fix??
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Tim Apple's greed has surpassed beyond the dreams of avarice.
There’s one of us here that moved from PC and flip phone to iphone, apple watch and Macmini. I do hate their soldering, price gouging, and refusal to sell parts.
If Apple still made their products like they did a few years ago or made them with repairability in mind, consumers absolutely would be capable of (and have the tools to) make many changes or repairs themselves, especially since the repairs essentially always consist of swapping out a part (rather than repairing the part). I've done work on my computer and phone without issue. Apple makes their products difficult to repair, sometimes intentionally, other times needlessly.
As an unskilled user I replaced the front glass on my 3GS, the battery in my 5S, and removed the hard drive from an old MacBook to recover data from.
None of these are now possible with modern Apple products.
This reminds me of 1Password excuse for abandoning licenses, "our customers prefer to have their data stored in the cloud for a subscription based system".
I understand they need to make Macs obsolete because computers are so powerful today they can last a decade easy, but what if the device malfunctions in less than expected life time? Bad battery? bad keyboard? bad monitor? Not everyone has an Apple store around the corner.
I understand they need to make Macs obsolete because computers are so powerful today they can last a decade easy, but what if the device malfunctions in less than expected life time? Bad battery? bad keyboard? bad monitor? Not everyone has an Apple store around the corner.
I had an authorized repair for a MacBook Pro once. It turned out they forgot to connect the DVD drive and there was a DVD still stuck inside. So that's a total of 2 visits each at 2 weeks of "repair".
Really? I've had my MBP battery fail and let me tell you that no, you can't "just replace it". The entire top case, trackpad, keyboard, speakers and a bunch of other crap needs to be replaced, which costs as much as just buying a used MBP in a similar condition but with a good battery. There is no Apple computer in which you can replace just the battery, period.
Have you ever seen a butterfly keyboard replacement? No, because it can't be done. Here's proof if you don't believe me. Still think I'm making this stuff up?
Phone thefts, the equipment they can buy could bypass Apple security, as it’ll be the same as Apple manufactures use. I agree you absolutely should be able to repair your own device, but wanted to highlight how that can also be a dangerous path to want because it may make manufacture secured equipment more easily available.
If in this case you think 'objective' and 'fawning' are synonyms, sure. He's very pro independent repair, as you might expect. He's therefore very acerbic towards Apple's push to make it harder to repair their products, unnecessary removal of modular design in favour of everything being soldered to the board, etc. Like everyone he has his agenda, in his case his business is repairing electronics. You don't have to be completely 'objective' to none the less be pointing out valid complaints. He's setting out his stall as to why Apple's recent design decisions are bad. It's for you realise he has a specific vantage, and to seek the alternative viewpoint. Additionally, even someone who gives both sides of an argument isn't necessarily 'objective' themselves, they will likely still believe in one side or the other, just argue it less forcefully. It's perfectly possible to look at a device objectively, come to the conclusion it's trash and make that argument. As long as you're backing it up, you're still giving objective commentary. Consider if he was talking about why a $200 netbook was trash/ poor value for money while going through and giving reasons, and why a computer for even $350 would be better value for money, for example.
tl;dr - objective =/= balanced. You can make the argument he's not balanced, as he tends to only give one side. That doesn't mean he isn't objective though.
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I see your point. I still prefer a device I can upgrade and repair.
Apple has one main compelling reason, the percentage the App Store takes when you buy an app. It also gives Apple more control if they decide they don’t want something that competes with software made by Apple to be installed anymore.
No, I would not buy a second hand Apple device at all. That is why I specifically said "if someone buys...". That someone would not be me. However, I still stand by my point. There is a second hand market for Apple products and it is not obvious if a used Apple product has had an unauthorized repair so anyone who does buy a second hand Apple product might very well attribute a problem with the product to Apple. Will they organize a boycott? I really doubt it. But could they tell their friends and co-workers and whoever listens to them on social media that Apple's quality is slipping? Absolutely.
They can just vote with their wallet. Apple isn't the only computer manufacturer around.
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this is an excellent reason not to have right to repair without Apple Authorization.
only if you agree with the idea of hackintosh's, but dont be fooled the T2 chip is the camel's nose in the tent to eventually make them impossible.
not to mention even while they are currently possible it's potentially a moral or maybe even legal grey area depending on your jurisdiction.
Who do you think Best Buy will have working on the Macs? With Apple's blessing?
That's ok, take a minute, I'll wait...
Yup.
So, Tim wants people to accept two things:
1: It's too *dangerous* for Apple to provide (under warranty) or sell people the parts and tools to service their own Macs and iOS devices.
2: But it'll be perfectly safe to have the nimrods at Best Buy do it.
Yup.
I envy the weed dealer in Cupertino. Obviously selling a lot of product.
a company founded by one founder who got expelled 1st year from college and another who is a drop out, when they started working on them...
now i wonder if you drop out of college whats your education level...
oh thats right your "a school kid that just graduated"
the fact is there are smart and dumb people of all ages and using school as that litmus test is flawed.