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Apple Outlines Fix for Unresponsive 'Slide to Upgrade' Screen on iOS 9

gijoeinla said:
Really? It went perfectly smooth for me and about 7 of my close friends. In fact we all were just talking about how smooth and fast the updating went this time...

In fact amazingly smooth. The downloading and install took a good 20 minutes to complete. Not bad for something free.

What does surprise me however is how many changes their actually is in iOS 9. It's VERY different and has a TON of changes all over it. And that's without my TWO ordered 6s and 6+s... Can't wait.
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There's an inherent downside to Apple public releases of software. Always some bug on day one which no one caught somehow. The quality control is on the decline. I'm a huge Apple fan and will always be but they are definitely letting their QC slip on software. They shouldn't tie X.0 updates to new iPhones. Seems like they can never hit the deadline without a significant bug. Look at watchOS2. Still a mystery. Last year's 8.0 release where cell data wouldn't work at all haha. It's obvious they need a lot more help with their mobile software now as this was the first year they've done a public beta for iOS. Also, I think there needs to be some clean up of underlying code if one must restore a phone as new or perform clean installs of updates. Should "just work" but in many cases it doesn't.
 
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dearfriendx said:
There's an inherent downside to Apple public releases of software. Always some bug on day one which no one caught somehow. The quality control is on the decline. I'm a huge Apple fan and will always be but they are definitely letting their QC slip on software. They shouldn't tie X.0 updates to new iPhones. Seems like they can never hit the deadline without a significant bug. Look at watchOS2. Still a mystery. Last year's 8.0 release where cell data wouldn't work at all haha. It's obvious they need a lot more help with their mobile software now as this was the first year they've done a public beta for iOS. Also, I think there needs to be some clean up of underlying code if one must restore a phone as new or perform clean installs of updates. Should "just work" but in many cases it doesn't.
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Last year that was 8.0.1 and not 8.0. What initial release of a new version of software, let alone an OS, doesn't have some issues that pop up not too long after the release? Not that many.
 
Finally I have totally wiped and re-booted my iPad2.
I tried to wipe and install the backup - but got the "slide to upgrade" screen of death again - even though the prompts were so encouraging that I thought I had won.
Now I have ios9 but have to install apps again - iCloud is ok so nothing truly lost on that front - just some games data :-( ha ha!
 
Now I'm really angry!
My friends kid who updated to iOS 9 on his vista said he is now able to sync ios9 using a newly released 12.1.3 update in iTunes for windows xp and vista!
Where is the 12.1.3 update for 10.6 and higher!!!! Windows xp came out in 2001!
 
Oh, that's all I have to do. OK, sounds good... Actually, I didn't have any issues, but it said it couldn't reach the iCloud servers, so I skipped that step.
 
vmistery said:
With such a huge user Base some people are always going to have problems. The challenge Apple have is to minimise it and fix problems quickly when they do pop up.
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Please tell me why? It's a closed ecosystem. There is no dependency of third party softwares or drivers. The OS is pretty much clamped down. I don't see any reason why any user will have an issue while upgrading. Either Apple is not testing it in all possible hardwares or they are just being too careless about upgrades!
 
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By now Apple suppose to fix all cons of this iOS 9 some people are now afraid to update their idevice in order to avoid this problems
 
I tried to upgrade my iPad mini 2 right after iOS 9 was released, and it would not download, so I went to the old standby - connected it to my MBP and tried the upgrade from iTunes. Worked just fine. Then I did my iPhone 6 and a few hours later, when my wife got back from work I did her 5C. So far I have not seen any issues, except a couple of times it sort of stuttered when i slid from one page of icons to another. However that has not been consistent and is not reproducible. Have not seen any issues with the slide to unlock problem or anything else for that matter.
 
neutralguy said:
Please tell me why? It's a closed ecosystem. There is no dependency of third party softwares or drivers. The OS is pretty much clamped down. I don't see any reason why any user will have an issue while upgrading. Either Apple is not testing it in all possible hardwares or they are just being too careless about upgrades!
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Or there's more to it than that, especially with millions upon millions of devices with different configurations and data.
 
neutralguy said:
Please tell me why? It's a closed ecosystem. There is no dependency of third party softwares or drivers. The OS is pretty much clamped down. I don't see any reason why any user will have an issue while upgrading. Either Apple is not testing it in all possible hardwares or they are just being too careless about upgrades!
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It is closed but there are still many variables. You have devices with A5, A6, A7, A8, A9 processors not to mention the X variants with different screen resolutions, ram capacities, graphics chips, cellular chips (which also vary per country) storage capacity and I am sure a lot more besides. Also people have their phones set up differently, some might be set up with iCloud, passcodes, passwords, wallpapers etc etc, users will always find a hole in your work, it is practically the first thing you learn as a Developer.
 
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update ran fine for me... multiple devices... all good and I like iOS 9. It seems fast and not eating battery.
 
After quite a number of hard restarts iTunes was finally able to see the phone. I did a restore from the back up, and finally was able to install iOS9.

Not a pleasant experience at all.
 
C DM said:
Or there's more to it than that, especially with millions upon millions of devices with different configurations and data.
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You know what you are saying is reality but I have to agree with neutralguy on this one. Every configuration possible had to have come through Apples ecosystem so if they make the hardware and the OS and have a strict approval process for any and all apps that CAN be installed, well it should just work together. There is no valid reason at all any different configuration of installed apps would make a iOS fail to update properly. At least there shouldn't be. Not talking about the one offs that will always happen with technology. So either Apple approval process isn't all that after all or they are doing some sloppy work in QA these days.

Microsoft catches a lot of heat and crap by most these days but they DO have some valid reasons things may not go as planned. Not really the same with Apple though. They should have a better grip on things.
 
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vmistery said:
It is closed but there are still many variables. You have devices with A5, A6, A7, A8, A9 processors not to mention the X variants with different screen resolutions, ram capacities, graphics chips, cellular chips (which also vary per country) storage capacity and I am sure a lot more besides. Also people have their phones set up differently, some might be set up with iCloud, passcodes, passwords, wallpapers etc etc, users will always find a hole in your work, it is practically the first thing you learn as a Developer.
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Well all the variables you mention came from Apple. THEY made the A5-9 and all the other options. They code iOS for each specific one and no matter how anyone sets up their phone the options Apple included are the ones people are selecting from. Not that I think they should be perfect and I think they actually do a darn good job 99% of the time with all the things these devices are capable of these days but some of these update issues are just sloppy (8.0.1 ring a bell). The dang iOS was in beta for a while and never did anyone have a slide to upgrade issue. We updated every 2 weeks practically and never an issue then all of a sudden a second GM blows up a LOT of peoples devices. I get it, crap happens and I will say I am not one who has had issues upgrading ever (I never could get 8.0.1 to download, whew) but it seems a lot of others cant really say the same.
 
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I still have a borked iPad 2 that for some reason I decided to try and upgrade from iOS 7.4.1 to iOS 9. I figured that it couldn't be any slower or useless on iOS 9, and I was wrong.
 
Shirasaki said:
iOS 9.0 even carries beta bugs into this formal software, I guess.

I end up testing iOS 9.1 rather than using iOS 9.0, because, "news" app is even still not available for Australian users.
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Just change your region setting to US mate.
News app appears.
 
Figure it out people, it's not difficult. It's so simple even Apple didn't think of it.
 
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