Apple Pay doesn't work well.

ryantbfh

macrumors member
Original poster
Nov 23, 2014
52
32
UK
Apple Pay doesn't work on my watch often. It's failed 5 out of 7 times so far. It's embarrassing and also more time consuming than using my card. Anyone else have this problem?
 
  • Like
Reactions: melman101

Julien

macrumors G4
Jun 30, 2007
11,247
4,132
Atlanta
100% for me but many people have reported having trouble getting the double click timing down. This is probably your problem too. You have to be fast. Any time delay and you miss it.
 
Comment

manincognito

macrumors member
Apr 28, 2015
55
37
100% for me but many people have reported having trouble getting the double click timing down. This is probably your problem too. You have to be fast. Any time delay and you miss it.
Yeah no problems at all with using it so far, it's one of my favourite things about the watch...
 
Comment

ryantbfh

macrumors member
Original poster
Nov 23, 2014
52
32
UK
100% for me but many people have reported having trouble getting the double click timing down. This is probably your problem too. You have to be fast. Any time delay and you miss it.
I can double click and get the card up perfectly, it's just when i hold it over the reader it doesn't work. :/
 
  • Like
Reactions: tophril
Comment

manincognito

macrumors member
Apr 28, 2015
55
37
Seems an obvious question but do you place the watch screen as close to the reader as possible?...
 
Comment

JSB1540

macrumors 6502
Apr 24, 2015
497
197
Apple Pay doesn't work on my watch often. It's failed 5 out of 7 times so far. It's embarrassing and also more time consuming than using my card. Anyone else have this problem?
No problems here. Works great! My perception is that you are not holding your wrist close enough to the reader. Keep trying!
 
Comment

Recognition

macrumors 6502a
Jun 27, 2013
596
671
Could you give us more details as to what's not working?

Does the watch confirm the transaction worked but the terminal declined?
Does your watch not confirm anything?
Do you point the watch screen at the terminal?
How long do you hold the watch over the terminal?
Does the terminal register a contactless device is being used?
Which shop are you trying it in?
How much is the transaction for?
Have you tried using your iPhone instead?
 
Comment

thealiendad

macrumors member
Jun 27, 2015
61
18
UK
The y only issue i've had was a store so interested in watching me pay by watch they didn't activate swipe pay at first. :) otherwise been fine for me.
 
Comment

Daki

macrumors member
Dec 1, 2010
46
39
I have used it easily at Fresh Market and at the vending machines at work. The only place I tried to use it and failed was the Apple Store. The lady kept telling me to double click, which I already had and then kept moving her reader around to where it did not register. She then said I was wearing it wrong and upside down. It is not supposed to be on my right wrist... (I am left handed). Apple stores can be frustrating places.
 
  • Like
Reactions: thealiendad
Comment

xraydoc

macrumors demi-god
Oct 9, 2005
7,665
1,834
192.168.1.1
I have used it easily at Fresh Market and at the vending machines at work. The only place I tried to use it and failed was the Apple Store. The lady kept telling me to double click, which I already had and then kept moving her reader around to where it did not register. She then said I was wearing it wrong and upside down. It is not supposed to be on my right wrist... (I am left handed). Apple stores can be frustrating places.
Works 100% of the time on the vending machines at work. Had it fail once at an Apple Store, too.

And another time at an Apple Store, after using  Pay on the watch, their system still asked for the card's security code then required me to sign. Very odd.
 
Comment

Armen

macrumors 604
Apr 30, 2013
7,375
2,249
Los Angeles
Apple Pay doesn't work on my watch often. It's failed 5 out of 7 times so far. It's embarrassing and also more time consuming than using my card. Anyone else have this problem?
It's embarrassing for the merchant because 90% of the time Apple Pay fails because of their POS system and NOT the Apple watch.

I went to CVS yesterday. Their Apple pay didn't work, their chip interface didn't work. Had to fall back on Fred Flinstone swiping to complete the transaction.
 
Comment

BSben

macrumors 65816
May 16, 2012
1,078
507
UK
It is usually the till operator's fault, I had this problem. I asked to pay contactless, and they enabled card payment on the terminal. Also poor staff training in general (Morrisons staff usually have no idea about limits etc.). Apart from those problems it worked well every time.
 
  • Like
Reactions: thealiendad
Comment

sean000

macrumors 68000
Jul 16, 2015
1,602
1,962
Bellingham, WA
Apple Pay doesn't work on my watch often. It's failed 5 out of 7 times so far. It's embarrassing and also more time consuming than using my card. Anyone else have this problem?
I have used Apple Pay on my watch to pay for groceries about 15 times in the last couple of months and it has worked every time at a variety of checkout stands (but all at the same grocery store). Only weird thing is that sometimes they run it as debit and no signature is required. Other times it runs as credit and a signature is required... even if I use the same debit card for each transaction.

Sean
 
Comment

AustinBoz

macrumors newbie
Oct 1, 2015
3
0
CVS does not accept Apple Pay. Interestingly enough, I am testing contactless payment technology and we wanted to see how well Samsung Pay works, so we went to the CVS this afternoon. I tried to tap it on the mag stripe reader and nothing happened. Then I tried the contactless reader and it worked and my payment went through. I was encouraged that perhaps Apple Pay would now work (I had tested Apple Pay earlier this week with no success), perhaps as part of the EMV rollout. So I tried Apple Pay and it gave me a message that they don't take contactless payments. I decided to try my contactless AMEX card and got the same result. Somehow Samsung was able to work while Apple Pay and an actual card did not. I am scratching my head as to why this is the case....
 
Comment

AustinBoz

macrumors newbie
Oct 1, 2015
3
0
PS - Apple Pay works much better now that they allow you to pre-arm the device (much like the watch). I definitely recommend using this feature which was delivered with iOS 9.
 
Comment

exxxviii

macrumors 65816
May 20, 2015
1,423
555
Somehow Samsung was able to work while Apple Pay and an actual card did not. I am scratching my head as to why this is the case....
Because CVS intentionally does not accept Apple Pay.

Who knows about Samsung pay... maybe the tap in the NFC area actually got picked up as a magnetic swipe. Does the Samsung Pay app know whether it got read via magnetic swipe emulation or NFC, and did it tell you that it was NFC?
 
Comment

AustinBoz

macrumors newbie
Oct 1, 2015
3
0
Because CVS intentionally does not accept Apple Pay.

Who knows about Samsung pay... maybe the tap in the NFC area actually got picked up as a magnetic swipe. Does the Samsung Pay app know whether it got read via magnetic swipe emulation or NFC, and did it tell you that it was NFC?
We tried tapping the mag stripe reader first and it did not respond. When we tapped the reader the EMV lights lit up and the read was accepted. I am fairly certain that this was not a read through the mag stripe reader as they are not that close.
 
Comment

Mr.C

macrumors 601
Apr 3, 2011
4,500
603
London, UK.
The watch has failed for me two or three times so far but works for the most part. It can be frustrating as when it does fail it's a bit embarrassing keeping people in line waiting. I end up having to take my phone out. I know it's not the distance of the watch from the reader as I keep it as close to the reader as possible without touching it.
 
Comment

perkedel

macrumors 6502a
Dec 30, 2014
534
203
California
I use it all the time here, 100% success rate. It's either your bank hit or miss, stores not accepting NFC, or you don't know what you're doing.
Get help, ask someone else who has one to show you how.
 
Comment

JohnApples

macrumors 65832
Mar 7, 2014
1,504
2,351
I've found that it varies from terminal to terminal. For example, at Meijer, I have to have the Watch actually touching the terminal screen for it to register. But at Best Buy, I basically just wave my wrist in front of it. All depends.
 
Comment

Similar threads

Register on MacRumors! This sidebar will go away, and you'll see fewer ads.