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tl01

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Jun 20, 2010
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Chip and pin is so slow. I'm really surprised by how long it takes. I would think this would encourage merchants to want to use Apple Pay. Anyone know why chip and pin is so darn slow?
 
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I used it for the first time in Canada, chip and pin that is. It's incredibly slow compared to Apple Pay.
 
Chip and pin is so slow. I'm really surprised by how long it takes. I would think this would encourage merchants to want to use Apple Pay. Anyone know why chip and pin is so darn slow?

When you look at the overall number of shoppers, Apple Pay is OK but Credit/debit card sales still GREATLY out number iPhone Apple Pay users. I use my chipped card at multiple retail stores and it does not take long at all.

I have also been behind some idiot who could not get his Apple Pay to work and took like 10 minutes before she gave up.
 
Chip and pin is so slow. I'm really surprised by how long it takes. I would think this would encourage merchants to want to use Apple Pay. Anyone know why chip and pin is so darn slow?
I think a good amount of the reason EMV feels slower is that you can't pre-swipe and put your card away while the cashier is still ringing up the sale. If you wait to swipe your old magswipe cards to the very end of the transaction, it seems to take longer than normal too. I mean, an EMV transaction is slower, but I think it's in hundreds of milliseconds for the actual transaction processing part.
 
Chip and pin is so slow. I'm really surprised by how long it takes. I would think this would encourage merchants to want to use Apple Pay. Anyone know why chip and pin is so darn slow?


It depends on the store. Some smaller stores seem to have dial up modems in their payment systems which can take a long time to authorise - you can see it pop up with 'contacting bank'. Other big stores like tesco it is a few seconds

And with contactless gaining traction in the uk, I'm not sure that Apple Pay will be that attractive (isn't stopping half the banks here advertising it though)
 
isn't that why you're meant to sign the back of your card? ;)
No. USA card issuers know Americans are lazy and stupid. And that's the way they want to keep it.

Because Americans are less likely to use their card if they have to have a pin. It's just common sense from a business standpoint.

So I think until the USA has a chip and pin. There will still be fraud.
 
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Okay...so it should have been chip and sign?and it is slow. I'm sure the approval only takes a moment but somehow the machine keeps my card way longer than it took to swipe it and way longer than Apple Pay.
 
It depends on the store. Some smaller stores seem to have dial up modems in their payment systems which can take a long time to authorise - you can see it pop up with 'contacting bank'. Other big stores like tesco it is a few seconds

And with contactless gaining traction in the uk, I'm not sure that Apple Pay will be that attractive (isn't stopping half the banks here advertising it though)

These are in big stores.... Like target and the evil Walmart that I try to avoid.
 
Chip and pin is very old news now in the uk - compared to contactless it feels slow now, but I don't remember it being a problem when it first came in.

Contactless is great and Apple Pay is even better in principle, it's annoying though that here the £30 limit put in for contactless cards is also still in place for Apple Pay, which means there's not much advantage really in all the extra security and cleverness going on with the phone. It's very handy to have it there though for the odd day you leave your wallet at home...
 
Chip and pin is very old news now in the uk - compared to contactless it feels slow now, but I don't remember it being a problem when it first came in.

Contactless is great and Apple Pay is even better in principle, it's annoying though that here the £30 limit put in for contactless cards is also still in place for Apple Pay, which means there's not much advantage really in all the extra security and cleverness going on with the phone. It's very handy to have it there though for the odd day you leave your wallet at home...

Agreed. The low dollar limit there is annoying. I would hardly be able to use Apple Pay if we had that limit. I use it most when purchasing groceries and it is rare I spend under that amount.
 
I've only used chip and pin a few times and it does seem slow.

I've only been able to use Apple Pay a few times as well, but the process was super quick and convenient. The problem with Apple Pay, though, is that it's still not accepted at most of the places I shop.

Is the Apple Pay limit some kind of UK/EU regulation?
 
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I've only used chip and pin a few times and it does seem slow.

I've only been able to use Apple Pay a few times as well, but the process was super quick and convenient. The problem with Apple Pay, though, is that it's still not accepted at most of the places I shop.

Is the Apple Pay limit some kind of UK/EU regulation?
I don't think it's EU related, it's just something the banks implemented for contactless cards (to limit the possibility of fraud/accidental payments presumably) and haven't bothered to lift for phone payments over the same system. ISTR there's a system change they're working on to enable it some time down the track.
 
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So I think until the USA has a chip and pin. There will still be fraud.
I agree, there will always be some fraud.

The PIN makes it harder to use a lost or stolen chip card, but that type of fraud is relatively low in the US. Maybe the issuers will come back to tackle that later.

The chip on the card (regardless if the cardholder verification method is PIN or signature) addresses the biggest type of fraud in the US, which is counterfeit cards... Reusing hacked/skimmed card numbers.
 
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It's a shame the Apple Pay (and contactless) limit is £30 here in the UK. It needs to be a £100 before I will feel I can truly ditch my wallet full of cards and really benefit from the tech.

I think the speed of chip & pin is controlled by the retailers "floor limit". Larger organisations are happy not to dial the bank for authorisation up to X amount, making transactions up to that limit quicker, but some of the smaller retailers will be set to dial for authority on everything.
 
It's a shame the Apple Pay (and contactless) limit is £30 here in the UK. It needs to be a £100 before I will feel I can truly ditch my wallet full of cards and really benefit from the tech.

I think the speed of chip & pin is controlled by the retailers "floor limit". Larger organisations are happy not to dial the bank for authorisation up to X amount, making transactions up to that limit quicker, but some of the smaller retailers will be set to dial for authority on everything.

I wonder if that is different in the US? Sounds like target is really slow but you'd expect them to be fast. Maybe just slower as they are more cautious due to it rolling out relatively recently there?
 
Chip and pin is so slow. I'm really surprised by how long it takes. I would think this would encourage merchants to want to use Apple Pay. Anyone know why chip and pin is so darn slow?

The chip needs to be authenticated, using an RSA, Triple DES or SHA cryptographic hash. It's not supposed to take a whole lot of time; a desktop CPU or even an iPhone or  Watch could do it in a fraction of a second. But I imagine if the card terminals are pretty cheap, they've probably skimped on CPU capacity and so the delay for authentication is longer.

No doubt, this also means there are fewer cases where merchants doing chip and pin/sign can process transactions "offline" or batch them for later. For the authentication to happen, there has to be communication with the card issuer and that takes more time.
 
It's a shame the Apple Pay (and contactless) limit is £30 here in the UK. It needs to be a £100 before I will feel I can truly ditch my wallet full of cards and really benefit from the tech.

I think the speed of chip & pin is controlled by the retailers "floor limit". Larger organisations are happy not to dial the bank for authorisation up to X amount, making transactions up to that limit quicker, but some of the smaller retailers will be set to dial for authority on everything.

There's already quite a lot of places in the UK that have no limit for Apple Pay. I've made high value transactions in M&S, Co-op, Waitrose, Giraffe and my local independent convenience store.
 
The majority of the time that it takes to check out is actually ringing up or otherwise inputting the product you have purchased. Apple Pay takes what, 5 seconds? Chip takes maybe 10? In the grand scheme of things, THAT is why time isn't the factor in the format of your transaction; it's simply not anywhere near the major factor, unless of course you're only consider very small orders (a few items). But then you have people bringing their 46 items through the ten items or less line as I got to experience at the grocery store just yesterday.
 
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