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Being a pain to use is not unusable. Nor is it nearly unusable. It doesn't matter how many people said 'this feels slower'. We all agree it was slower. The only question that matters is 'does the device still function. If you can make a call or launch apps than it works. How long it takes was irrelevant. But the issue is that it barely caused it to get slower. It wasn't so slow that you could leave and go to work and come back to find it still loading.

Show me a source, besides your friends, where it became unusable.
Show me a souce where it was fine
 
This is a really bad precedent. There is no way to tell customers everything that is changing, I'd be shocked if anyone in Apple could dictate a list of everything that's changing, so something will always be left off that list and someone will always feel aggrieved.

This wasn't manipulation of customers, this is customers not understanding technology and nurturing their paranoid delusions about how the world is out to get them.
The iPhone 6 with the iOS throttling update is the only time I've said Apple has scammed me. I stopped buying new iPhones after that.

If I update my OS, it should not throttle my CPU significantly without my knowledge and without any way to revert it. Blatant.
 
Actually, I do kind'a think that, especially in this kind of scenario. I would suggest that the finance guys don't know or care about the vast majority of what happens in the bug fix stages of a product lifecycle; they're focused on marketing the next product, and almost certainly couldn't care less what software engineers do with respect to previous products -- so long as some amazing new whiz-bang features are reserved as exclusives for that next great thing.
I respect your beliefs but still I think that when an update has the potential to make millions of customer upgrade, they still have the final word
 
Being a pain to use is not unusable. Nor is it nearly unusable. It doesn't matter how many people said 'this feels slower'. We all agree it was slower. The only question that matters is 'does the device still function. If you can make a call or launch apps than it works. How long it takes was irrelevant. But the issue is that it barely caused it to get slower. It wasn't so slow that you could leave and go to work and come back to find it still loading.

Show me a source, besides your friends, where it became unusable.
I'll put it this way, it sucked so bad that I stopped using my phone at all until they undid it. Turns out having a phone was less important than I thought. Thanks for the lesson, Apple!
 
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$13 million will go to the people, $100 million will go to the law offices of Schlomo, Schlomo, and Schlomo.
 
The iPhone 6 with the iOS throttling update is the only time I've said Apple has scammed me. I stopped buying new iPhones after that.

If I update my OS, it should not throttle my CPU significantly without my knowledge and without any way to revert it. Blatant.
At least you stopped buying new iPhones. I respect that more than sticking with it while complaining relentlessly.

Still, I think you were misled by the hype around this. Your performance is managed for any number of reasons, this just happened to be a new approach that got a ton of uninformed attention.
 
Show me a souce where it was fine
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A small fraction of units lost a small fraction of peak benchmark performance meaning that a small fraction of units couldn't perform the highest intensity operations quite as quickly while still being able to perform most tasks without degradation and all tasks without resetting.

I'd argue much more firmly that sudden resets make a phone more unusable than a reduction in Geekbench performance from 2500 to 1750...
 
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Our devices make decisions about how to manage our user experience for us all the time and companies don't spend the effort to make sure every customer knows every detail.
Most users are simply too dumb to understand it even if Apple would try to force them into class to teach them the basic understanding of technology to be able to comprehend it. They're users, who don't (need to) understand it. But the lawmakers and judicial system should learn to listen to those few who do understand technology before they accuse companies of doing the wrong thing - esp. if they are doing the right thing - despite a bunch of youtube hype trash talk that might look intelligent to the uninitiated, but really is just footage of self-important talking heads saying nothing intelligent in the end in order to promote themselves.
 
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A small fraction of units lost a small fraction of peak benchmark performance meaning that a small fraction of units couldn't perform the highest intensity operations quite as quickly while still being able to perform most tasks without degradation and all tasks without resetting.

I'd argue much more firmly that sudden resets make a phone more unusable than a reduction in Geekbench performance from 2500 to 1750...
A benchmark? From 1 unit? Sounds fair
 
Not enough.
Usually I disagree with comments such as this. However, I was working in a store and I know I sold a ton of iPhone 8’s to replace 6 and 7s. Oddly enough most of those customers had similar performance complaints
 
To be clear this is an out of court settlement, the courts have decided nothing of it. Apple just chose to pay some amount to make it go early rather than drag this for years before the courts.

My point is simple: What they earned last year shouldn't factor into what they owe. That's the only point I was ever trying to make. I don't care about the rest.
 
I respect your beliefs but still I think that when an update has the potential to make millions of customer upgrade, they still have the final word
You think finance is involved in feature selection for point releases? Do you have anything at all to support this fantasy?
A benchmark? From 1 unit? Sounds fair
1 unit? That is a plot of the distribution of Geekbench4 scores for iPhone 6s before and after the update.
 
Frankly, only someone totally paranoid and devoid of any understanding of technology could have seen a strategy by Apple for planned obsolescence, especially when the effect and intent were clearly the opposite of that. Stupidity has won the day yet again. Apple should not have had to pay for this, but I guess a few millions and no admission of wrong doing was still better than dragging this ridiculous thing any longer.
Being a pain to use is not unusable. Nor is it nearly unusable. It doesn't matter how many people said 'this feels slower'. We all agree it was slower. The only question that matters is 'does the device still function. If you can make a call or launch apps than it works. How long it takes was irrelevant. But the issue is that it barely caused it to get slower. It wasn't so slow that you could leave and go to work and come back to find it still loading.
The main issue in question with all of this wasn't so much about what Apple did, but more about how they communicated it and handled it until it was actually brought to light and how that affected what a variety of consumers ended up doing with their devices.
 
With the involving consequences it's common sense
For someone demanding sources, you’re relying a lot on your uninformed opinions to drive your side of the discussion.

I might argue that, assuming the finance department somehow got it in their head that needlessly slowing down their customers devices made long term financial sense, and assuming that they secretly pull the strings of the engineering organization, they might have argued instead that it was more financially advantageous to simply under optimize the entire OS for older devices rather than building a great OS and selectively slowing down the small fraction of devices that were already most at risk of spurious reset and thus were likely replacement candidates anyway.
 
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Most users are simply too dumb to understand it even if Apple would try to force them into class to teach them the basic understanding of technology to be able to comprehend it. They're users, who don't (need to) understand it. But the lawmakers and judicial system should learn to listen to those few who do understand technology before they accuse companies of doing the wrong thing - esp. if they are doing the right thing - despite a bunch of youtube hype trash talk that might look intelligent to the uninitiated, but really is just footage of self-important talking heads saying nothing intelligent in the end in order to promote themselves.
I think it says a lot that the Arizona AG says he pursued this case to “send a message to the Googles of the world”. Wait, wut?

Uninformed populism much?
 
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At least you stopped buying new iPhones. I respect that more than sticking with it while complaining relentlessly.

Still, I think you were misled by the hype around this. Your performance is managed for any number of reasons, this just happened to be a new approach that got a ton of uninformed attention.
Yes, a lot of things impact performance, but this was an unprecedented huge drop. It made the phone so painful to use that I realized I didn't need it, which is part of why I stopped buying new ones, not so much because I'm trying to stick it to em. Though the bad experience definitely made me less excited about new iPhones.

Thanks for recognizing it. I don't like when people complain and buy anyway either. Kinda self-disproving.
 
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The main issue in question with all of this wasn't so much about what Apple did, but more about how they communicated it and handled it until it was actually brought to light and how that affected what a variety of consumers ended up doing with their devices.
My point was that Apple is obligated to explain how they conserve battery as much as they are obligated to explain how iMessage works.
 
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My two cents...

...this entire lawsuit is dumb and should not have even happeend.
Completely disagree. The only reason I upgraded from my iPhone 6 to the X was because my 6 was way too slow. Finding out it was slowed on purpose was infuriating. My "completely degraded" iPhone X battery still lasts a whole day. So now, after this lawsuit, I have a speedy phone and I get to decide when I upgrade. Seems like exactly what lawsuits are for.
 
This seems so pointless and greedy by Apple customers. Apple is trying to make their devices work for a bit longer and this is how they’re rewarded? ‘Murica! 😒
 
It did not affect spend in that people spent more, on the contrary: it affected spend in that the devices remained usable for longer despite having a worn out battery.
It's just that the general public doesn't understand batteries and they listen to media and/or "influencers"/"youtubers" instead of to people who understand the technology in the first place.
What Apple did was making the devices *BETTER*, not worse.
This entire thing never should have happened at all and should have been dismissed from the onset after a judge would have talked to somebody who understands battery technology and how devices using them work.

Ah but playing victim is always good I guess, even if one is not.

It's nothing more than ambulance chasing lawyers cashing in on youtubers in it for more revenue by creating baseless allegations that are then parroted all over.

It had caused people like me to upgrade our phones sooner than desired. I actually upgraded to the iPhone X thinking my phone wasn’t good enough running the new iOS. Had I known I could just replace the battery, it could have been a different story

If Apple had said, “we are dialing your phone down because of battery concerns” BEFORE the debacle (even thru sites like Macrumors), most people would appreciate the transparency instead of finding out AFTER that the phone had been dialed down.
 
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Was iPad mini 2 part of this lawsuit? I really need a new battery on it but it’s way of passed that battery deal.
 
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